Faulkner Mazda Harrisburg

I recently purchased a new Mazda3 Touring from this dealership and dealt with Jesse McKnight. I cannot speak highly enough about the experience for a number of different reasons. They were friendly, po dealership and dealt with Jesse McKnight. I cannot speak highly enough about the experience for a number of different reasons. They were friendly, polite and most importantly – they did not use the high-pressure tactics I had become accustom to at other dealerships. I was particularly dreading the experience of having to purchase a new vehicle (I arrived at the dealership still driving the same car I purchased in 1998) but the staff at Faulkner made the process even enjoyable. I could not have hoped for a better outcome. They were patient, giving me time to think it over and consider options.. respectable, professional and their attention to detail impressed me. I was also VERY happy with the price of the vehicle (I had been doing research beforehand for a comparison) and they matched the trade-in value of my original vehicle that another dealership had offered (considering my car was so old and beat that I couldn’t even get it registered, I would have actually paid them to tow it). I’d like it noted also that Jesse McKnight cancelled plans with his kids on a Friday night to best accommodate my work schedule. I’ve been driving this vehicle for 3 months now and as yet – absolutely NO buyer’s remorse. I’ll be doing business with this dealership exclusively for the maintenance of my Mazda. More

I enjoyed purchasing my first new car with Faulkner. My salesman, Michael Fletcher) was great at his job and friendly. The buying experience was made by Greg Fleagle (I believe that was his name), the inte salesman, Michael Fletcher) was great at his job and friendly. The buying experience was made by Greg Fleagle (I believe that was his name), the internet representative. I called that morning about the car. I was able to test drive it and take is home that day. I'd reccommend this dealer to anyone. And I plan on being a long time customer; so long as the customer service remains at the excellent level that is. More

Mike was wonderful, and very patient with me. I never felt pressured to buy anything. He was very upfront and honest. He was able to get me into a brand new Mazda 3 Grand Touring with a excellent payme felt pressured to buy anything. He was very upfront and honest. He was able to get me into a brand new Mazda 3 Grand Touring with a excellent payment structure that did not break the bank. I would highly recommend the folks at Faulkner Mazda in Harrisburg, PA. More

I went to Faulkner Mazda looking for my first brand new car. Mr. Jim Smee greeted me with a big smile and a firm handshake. He then showed me what they had available and took the time to answer all my qu car. Mr. Jim Smee greeted me with a big smile and a firm handshake. He then showed me what they had available and took the time to answer all my questions. Within minutes he figured out a payment plan that was suitable for my budget. I love the car and want to say thank you Jim!!! More

Mike was extremely knowledgeable about the CX-9 and answered all our questions. He was friendly, down-to-earth and made the buying experience a fun one. We appreciated that he respected our time, as answered all our questions. He was friendly, down-to-earth and made the buying experience a fun one. We appreciated that he respected our time, as we had a very short time-frame to test drive several cars from multiple dealerships in one afternoon. When we came in to purchase the car, our two young children were with us and Mike helped to keep them happy and entertained. Our son was still talking about him when we got home. We would definitely purchase another vehicle from Mike and Faulkner Mazda. We love our new CX-9! More

I came to Faulkner looking to see if I could trade in my CX-7 for another car that made more sense for me. I had an appointment with the dealership that sold me the CX-7, but decided to check with Faulkner CX-7 for another car that made more sense for me. I had an appointment with the dealership that sold me the CX-7, but decided to check with Faulkner first. Boy am I glad that I did! I was greeted by Jesse and the other members of the sales staff with smiles and handshakes. Once I described to Jesse what I needed, wanted and the payment I needed to make this deal work; he set to work to get me just that. Unfortunately, upon checking out my trade, we came up with some previous information on the used vehicle I had that made the trade-in value much lower than I had hoped. The short story is that the previous dealership had duped me. I was very distressed at learning this and was sure the whole thing was off. Jesse assured me every step of the way that he would do everything he could to get me into the Mazda5 that I wanted. Jesse and the staff at Faulkner did everything they could to meet all my requirements in purchasing a new car. I cannot say enough good things about Jesse McKnight. I hope that Faulkner recognizes what a valuable asset they have in this salesman. In the future if I find I need another vehicle, I will definitely see Jesse first! I also have told everyone I know what a positive experience I have had with Faulkner Mazda and Jesse! Thanks again! More

Thanks all you guys in Mazda Hbg for helping me buy my first car! Matt, Eric, and most of all Jesse for really taking care of me ..and mom! You def found me a perfect "Awesome Sauce" car(Silver xxxxxx)! T first car! Matt, Eric, and most of all Jesse for really taking care of me ..and mom! You def found me a perfect "Awesome Sauce" car(Silver xxxxxx)! Thanks again:) Capt Morgann More

Sales person and Sales manager were very good to work Sales person and Sales manager were very good to work with. No pressure to buy it right now. I was instantly given the opportunity to test drive an Sales person and Sales manager were very good to work with. No pressure to buy it right now. I was instantly given the opportunity to test drive and quickly given a written price with my trade. The car was delivered quickly to suit my needs to continue on with my daily activities. The sell for an extended warranty was to long. I stated I did not want it, but had to suffer through the pitch. Without the extended warranty irritation I would rate all great. More

Our salesman, Michael, was very friendly, not self-centered or boastful,and was helpful without being pushy. He patiently answered any questions we had--even calling us from home on his own pers self-centered or boastful,and was helpful without being pushy. He patiently answered any questions we had--even calling us from home on his own personal time. We appreciated the fact that he was respectful of our price range, and we were pleased with both the trade-in value given on our old car and the total price of the newer used car we purchased. Faulkner's body shop took care of some scratches on the bumpers that bothered us. We give Brian, who took care of all the financial details, a two thumbs up, as well! Michael was honest with us and treated us like family, thus making us feel happy about our overall experience. We would definitely recommend this dealership to others looking for a new or used car. Keep up the good work, guys! More

I just bought my first car at Faulkner Mazda, it was a great experience. They were helpful, they really looked out for me and did all they could to meet my needs. They didn't stop once I signed the pape great experience. They were helpful, they really looked out for me and did all they could to meet my needs. They didn't stop once I signed the papers, they even hooked up all my bluetooth devices. Thanks for the service! More