
Faulkner Mazda Harrisburg
Harrisburg, PA
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The process was simple. Everyone was friendly and helpful. Mike, the sales rep, was not pushy at all. He went through the features of the car completly. The sales manager was very professional and ea helpful. Mike, the sales rep, was not pushy at all. He went through the features of the car completly. The sales manager was very professional and easy to work with. More
Had a great experience at Faulkner Mazda of Harrisburg. Laura and Mark were very knowledgeable and personable - we felt at ease in their low pressure/cordial sales environment throughout the process. We ex Laura and Mark were very knowledgeable and personable - we felt at ease in their low pressure/cordial sales environment throughout the process. We experienced none of the cat-and-mouse that other dealers engage in with regard to price and financing options. We told them that we intended to visit another local dealer to test drive another brand, and they left us with a copy of the detailed cost breakdown with Mark's card photocopied onto it. The other dealer we visited that day had a very hastily written price breakdown and would not let me take it home. When we committed to buy the next day, Eric contacted several banks throughout the day and came up with financing that beat anything I would have been able to obtain on my own. When we met with him the following day for what sometimes can be the dreaded visit with the finance manager for a hard sell of add-ons, Eric simply presented the warranty/add-on options with all pricing detailed, and answered our questions without any pressure to buy. All in all a great sales experience, and we love our CX-9. Zoom Zoom! More
Outstanding customer service. I would recommend not only buying a car from Faulkner Mazda but asking for Jesse upon your arrival; he will take excellent care of you. I liked that he matched my needs, wants, buying a car from Faulkner Mazda but asking for Jesse upon your arrival; he will take excellent care of you. I liked that he matched my needs, wants, and personality for a vehicle with the vehichle we purchased. It was a perfect match:) More
Amanda and Mark were both GREAT to work with! They were very knowlegable and friendly. They made me a GREAT deal which allowed me to purchase the car I LOVE! very knowlegable and friendly. They made me a GREAT deal which allowed me to purchase the car I LOVE! More
Dealership was friendly and easy to work with. They really worked to earn my business. Love the car and I am getting great gas mileage so far. really worked to earn my business. Love the car and I am getting great gas mileage so far. More
I had a very positive experience. Jesse McKnight was an excellent salesman. He was great to deal with and went over everything in detail. I would highly recommend him. excellent salesman. He was great to deal with and went over everything in detail. I would highly recommend him. More
Mr. Ramsey listened to and respected our wants and needs. He was courteous and not overbearing. The Manager, whos first name was Mark, and the gentleman who drew up our final sales papers were also profe He was courteous and not overbearing. The Manager, whos first name was Mark, and the gentleman who drew up our final sales papers were also professional and courteous. We look forward to many years of great service from this Mazda dealership and would highly recommend Faulkner Mazda to anyone looking for a fair deal and a great car. Thank you, Mr. and Mrs. William Clouser More
Mr. McKnight was very courtious, personable and informative during the process of purchasing a car for my son. I feel that we received an honest deal and a positive experience. informative during the process of purchasing a car for my son. I feel that we received an honest deal and a positive experience. More
Jesse McKnight is a very thorough and pleasant sales consultant. He was not at all pushy, he was just concerned about my needs and wants with a car and how a Mazda can meet those needs. He made sure to consultant. He was not at all pushy, he was just concerned about my needs and wants with a car and how a Mazda can meet those needs. He made sure to explain all of the features of the car using the book and then while delivering the car. I also have to mention that he was so friendly throughout the entire process. I will definately recommend this dealership and Jesse to my friends & family. I even took Jesse's business cards to send around. More
Mike was very friendly and really seemed concerned about meeting my needs in a new car. He was very knowledgeable and more than met my expectations! meeting my needs in a new car. He was very knowledgeable and more than met my expectations! More