Faulkner Mazda Harrisburg

We had a good experience at this dealership. We had been to several others and this dealership was the best one that we dealt with. to several others and this dealership was the best one that we dealt with. More

Nothing caused us more anxiety than buying a car....that is till we met Jesse McKnight. He made us feel comfortable the minute we met him. And we'd never met a car salesman with a glitter in his eyes and is till we met Jesse McKnight. He made us feel comfortable the minute we met him. And we'd never met a car salesman with a glitter in his eyes and a huge welcoming smile on his face...till we met Jesse. He knows the Mazdas he's selling inside and out. He doesn't need notes or the owners' manual. One feels great comfort when the sales staff doesn't have to "ahhh" and "uhhhhh" at every question asked. He took us through the whole process. And there is an introductry process at Faulkner Mazda. That includes meeting the service staff you'll be dealing with as long as you own the car. Jesse answered every call promptly. If there's a textbook on exceptional "customer service," Jess McKnight wrote it. We are so pleased we expect to buy a second car there in the near future. Sincerely, Kathy & Kirk Wilson Carlisle, PA More

Jesse & Mark are amazing ! Thank you so much for all your help. They went above and beyond to sell me my brand new Mazda 3. your help. They went above and beyond to sell me my brand new Mazda 3. More

Amanda was very friendly and helpful. I am very happy with my new car and my decision to trade in and lease. My goal was to lower my monthly payments and be able to get a new car in a few years. Leasin with my new car and my decision to trade in and lease. My goal was to lower my monthly payments and be able to get a new car in a few years. Leasing was the best option for me. Thank you! More

Awesome customer service with the best pricing! Very concerned about making sure you are completely satisfied with the service you have been given! Jesse and Mark were very profesional! They made sure e concerned about making sure you are completely satisfied with the service you have been given! Jesse and Mark were very profesional! They made sure everything was the way I needed it to be from the pricing of my new vehicle down to all the little extra's I wanted in my new car. Jesse called me twice after receiving my car to make sure everything was okay and to see if I had any questions regarding the car. I highly recommend this dealer! This was the second car I purchased with Faulkner. This was by far, the best experience I have ever had at a dealer!!! Ask for Jesse....you won't be disappointed! More

Jesse McKnight took me by the hand and led me to my dream car. There really isnt any other way to put it. I had no credit History. No license. No Insurance. No car buying experience whatsoever. I went car. There really isnt any other way to put it. I had no credit History. No license. No Insurance. No car buying experience whatsoever. I went into the dealership completely clueless and apprehensive. Two months later (thats how long it took me to schedule a driving test with PENNDOT) I was driving around town in a car that I love, fully insured, 100% financed. All Jesse's doing. He found me a good insurance agent, a great bank,and most importantly, a sweet, sweet ride. All I did was sit with Jesse and say that I had this much per month set aside for car payments. He and Eric Nyman, the financing manager literally did all the work. Jesse McKnight has earned my business. He has earned my family's business. We will go nowhere else for our automotive needs. Visit this dealership. Ask for Jesse. You can trust him to do everything he can to put you behind the car of your dreams. More

We were only in the showroom a few minutes before help appeared. We were made comfortable, asked what we were looking for. The salesperson (Jesse) took his time with us, took us for test drives of both ma appeared. We were made comfortable, asked what we were looking for. The salesperson (Jesse) took his time with us, took us for test drives of both manual and automatic transmissions, and was very helpful. They carefully explained every step of the buying process. More

We recently purchased a CX-9 from Jesse at Faulkner Mazda. He was extremely helpful with our decision on the purchase and took the time to explain all the options of the car and made sure he knew exact Mazda. He was extremely helpful with our decision on the purchase and took the time to explain all the options of the car and made sure he knew exactly what we were looking for and matched us with a car that met all of our wants. When we finally decided on a car he sat down with us and gave us a great pricing breakdown of the car as well as all financing options. The pricing was extremely straight forward and really a great deal right out of the gate. There was no pressure to buy and Jesse always made us feel very comfortable with the process. After we brought the car home we had some issues with Sirius and Jesse was there every step of the way to help us get the problem resolved. I couldn't have asked for anything more in a salesman and I highly recommend him! More

The process was simple. Everyone was friendly and helpful. Mike, the sales rep, was not pushy at all. He went through the features of the car completly. The sales manager was very professional and ea helpful. Mike, the sales rep, was not pushy at all. He went through the features of the car completly. The sales manager was very professional and easy to work with. More

Had a great experience at Faulkner Mazda of Harrisburg. Laura and Mark were very knowledgeable and personable - we felt at ease in their low pressure/cordial sales environment throughout the process. We ex Laura and Mark were very knowledgeable and personable - we felt at ease in their low pressure/cordial sales environment throughout the process. We experienced none of the cat-and-mouse that other dealers engage in with regard to price and financing options. We told them that we intended to visit another local dealer to test drive another brand, and they left us with a copy of the detailed cost breakdown with Mark's card photocopied onto it. The other dealer we visited that day had a very hastily written price breakdown and would not let me take it home. When we committed to buy the next day, Eric contacted several banks throughout the day and came up with financing that beat anything I would have been able to obtain on my own. When we met with him the following day for what sometimes can be the dreaded visit with the finance manager for a hard sell of add-ons, Eric simply presented the warranty/add-on options with all pricing detailed, and answered our questions without any pressure to buy. All in all a great sales experience, and we love our CX-9. Zoom Zoom! More