Faulkner Mazda Harrisburg
Harrisburg, PA
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Jesse McKnight took me by the hand and led me to my dream car. There really isnt any other way to put it. I had no credit History. No license. No Insurance. No car buying experience whatsoever. I went car. There really isnt any other way to put it. I had no credit History. No license. No Insurance. No car buying experience whatsoever. I went into the dealership completely clueless and apprehensive. Two months later (thats how long it took me to schedule a driving test with PENNDOT) I was driving around town in a car that I love, fully insured, 100% financed. All Jesse's doing. He found me a good insurance agent, a great bank,and most importantly, a sweet, sweet ride. All I did was sit with Jesse and say that I had this much per month set aside for car payments. He and Eric Nyman, the financing manager literally did all the work. Jesse McKnight has earned my business. He has earned my family's business. We will go nowhere else for our automotive needs. Visit this dealership. Ask for Jesse. You can trust him to do everything he can to put you behind the car of your dreams. More
We were only in the showroom a few minutes before help appeared. We were made comfortable, asked what we were looking for. The salesperson (Jesse) took his time with us, took us for test drives of both ma appeared. We were made comfortable, asked what we were looking for. The salesperson (Jesse) took his time with us, took us for test drives of both manual and automatic transmissions, and was very helpful. They carefully explained every step of the buying process. More
We recently purchased a CX-9 from Jesse at Faulkner Mazda. He was extremely helpful with our decision on the purchase and took the time to explain all the options of the car and made sure he knew exact Mazda. He was extremely helpful with our decision on the purchase and took the time to explain all the options of the car and made sure he knew exactly what we were looking for and matched us with a car that met all of our wants. When we finally decided on a car he sat down with us and gave us a great pricing breakdown of the car as well as all financing options. The pricing was extremely straight forward and really a great deal right out of the gate. There was no pressure to buy and Jesse always made us feel very comfortable with the process. After we brought the car home we had some issues with Sirius and Jesse was there every step of the way to help us get the problem resolved. I couldn't have asked for anything more in a salesman and I highly recommend him! More
The process was simple. Everyone was friendly and helpful. Mike, the sales rep, was not pushy at all. He went through the features of the car completly. The sales manager was very professional and ea helpful. Mike, the sales rep, was not pushy at all. He went through the features of the car completly. The sales manager was very professional and easy to work with. More
Had a great experience at Faulkner Mazda of Harrisburg. Laura and Mark were very knowledgeable and personable - we felt at ease in their low pressure/cordial sales environment throughout the process. We ex Laura and Mark were very knowledgeable and personable - we felt at ease in their low pressure/cordial sales environment throughout the process. We experienced none of the cat-and-mouse that other dealers engage in with regard to price and financing options. We told them that we intended to visit another local dealer to test drive another brand, and they left us with a copy of the detailed cost breakdown with Mark's card photocopied onto it. The other dealer we visited that day had a very hastily written price breakdown and would not let me take it home. When we committed to buy the next day, Eric contacted several banks throughout the day and came up with financing that beat anything I would have been able to obtain on my own. When we met with him the following day for what sometimes can be the dreaded visit with the finance manager for a hard sell of add-ons, Eric simply presented the warranty/add-on options with all pricing detailed, and answered our questions without any pressure to buy. All in all a great sales experience, and we love our CX-9. Zoom Zoom! More
Outstanding customer service. I would recommend not only buying a car from Faulkner Mazda but asking for Jesse upon your arrival; he will take excellent care of you. I liked that he matched my needs, wants, buying a car from Faulkner Mazda but asking for Jesse upon your arrival; he will take excellent care of you. I liked that he matched my needs, wants, and personality for a vehicle with the vehichle we purchased. It was a perfect match:) More
Amanda and Mark were both GREAT to work with! They were very knowlegable and friendly. They made me a GREAT deal which allowed me to purchase the car I LOVE! very knowlegable and friendly. They made me a GREAT deal which allowed me to purchase the car I LOVE! More
Dealership was friendly and easy to work with. They really worked to earn my business. Love the car and I am getting great gas mileage so far. really worked to earn my business. Love the car and I am getting great gas mileage so far. More
I had a very positive experience. Jesse McKnight was an excellent salesman. He was great to deal with and went over everything in detail. I would highly recommend him. excellent salesman. He was great to deal with and went over everything in detail. I would highly recommend him. More
Mr. Ramsey listened to and respected our wants and needs. He was courteous and not overbearing. The Manager, whos first name was Mark, and the gentleman who drew up our final sales papers were also profe He was courteous and not overbearing. The Manager, whos first name was Mark, and the gentleman who drew up our final sales papers were also professional and courteous. We look forward to many years of great service from this Mazda dealership and would highly recommend Faulkner Mazda to anyone looking for a fair deal and a great car. Thank you, Mr. and Mrs. William Clouser More