Faulkner Mazda Harrisburg
Harrisburg, PA
Filter Reviews by Keyword
By Type
Showing 397 reviews
I purchased my very first car from this dealer. They were extremely helpful and patient with me, and didn’t try to pressure me into something more expensive that I didn’t want. They were extremely helpful and patient with me, and didn’t try to pressure me into something more expensive that I didn’t want. More
I was always treated with respect by all of the staff at Faulkner Mazda. I feel like I got a great deal on my new Mazda. Mike, our salesman, did a great job informing me of my options and assisted me in f Faulkner Mazda. I feel like I got a great deal on my new Mazda. Mike, our salesman, did a great job informing me of my options and assisted me in finding the best option for my wife and I. I am very pleased with the experience at Faulkner Mazda. More
Amazing, seamless service! Fantastic communication and addressed everything we needed! I got an appointment at a convenient time. Both service staff and technicians were extrem Fantastic communication and addressed everything we needed! I got an appointment at a convenient time. Both service staff and technicians were extremely friendly and knowledgeable. Thanks for a great experience!!! We will be back! More
We recently had all 4 tires replaced at Faulkner. Krystal showed incredible commitment to continue Servicing all aspects of our vehicle by finding us the best price and quality tires for our budget. Krystal showed incredible commitment to continue Servicing all aspects of our vehicle by finding us the best price and quality tires for our budget. More
I recently purchased a used car at Faulkner Mazda Harrisburg. Our salesperson, Alyssa Humes, was outstanding! She is very professional and did not make us feel pressured in any way to purchase a car. Harrisburg. Our salesperson, Alyssa Humes, was outstanding! She is very professional and did not make us feel pressured in any way to purchase a car. I highly recommend Faulkner Mazda Harrisburg, and specifically, Alyssa, when shopping for a new or used car. More
2020 Premium CX-30 I am from Northeastern PA. My local Mazda dealers had no interest in locating the vehicle I requested, They only wanted to sell me what they had in i I am from Northeastern PA. My local Mazda dealers had no interest in locating the vehicle I requested, They only wanted to sell me what they had in inventory. Also would not deal with me online. Typical for this area. So once again I venture out of town to lease my new Cx-30 as so many do. Faulkner Mazda in Harrisburg came through. They located the exact trim and exterior/interior color that the Scranton/Wilkes Barre Mazda dealers refused to do. Not only that, they delivered my vehicle free of charge to my door. Great job Katrina, Lucas, and especially the new car manager Justin, who was tremendous at making this happen. I really try to deal local first, but dealers are lazy in this area. Thank You to the Faulkner Mazda team for helping me. I love this CX-30. It is everything the reviews say it is and more. More
Typical pushy sales tactics make car buying a hassle Sales staff and management utilize those typical pushy sales tactics that make car-buying a complete hassle and cringe-worthy experience. "I'll go bac Sales staff and management utilize those typical pushy sales tactics that make car-buying a complete hassle and cringe-worthy experience. "I'll go back and ask my manager" routine and make us wait there, with no respect for people's time. And then after the third round of this, and the manager actually comes over, he is completely unaware of our situation or what we were requesting, which just shows this whole routine is simply a game. We did get a good deal on the Mazda we purchased, but the experience of buying that Mazda was not pleasant and I would not recommend this dealership. More

