Faulkner Mazda Harrisburg

Friendly knowledgeable staff, patient and detailed service. Didn't plan on buying a new car that day, wasn't pressured into it but left with a new car anyway. Very happy with our experience. service. Didn't plan on buying a new car that day, wasn't pressured into it but left with a new car anyway. Very happy with our experience. More

I had been considering purchasing a mazda 3 for several years but was never happy with the sales people at the dealerships I tried in the past. I went in after my sister purchased a used vehicle from Amand years but was never happy with the sales people at the dealerships I tried in the past. I went in after my sister purchased a used vehicle from Amanda just to see what I could get possibly on a trade. The first vehicle I test drove seemed out of reach of my price range but after very friendly and helpful staff I left with my dream car! I was given another option if I could not afford this one which put my mind at ease. Everyone was very friendly and honest with me and made me feel right at home. I already recommended Faulkner to several co-workers of mine that have been searching for a vehicle. Words can't express how great these people are! More

I had a great experience at this dealership. They took the time to get to know me and set me up with the car that would be right not only for my budget but also for my life. Then, not only did I get the c the time to get to know me and set me up with the car that would be right not only for my budget but also for my life. Then, not only did I get the car that I wanted, I got it at a great price that was comfortable for me. They let me test drive each car, including taking the one I was going to buy out even though I had already driven that model. I never felt pressured while there and really felt like I had a team on my side when I left. More

Jesse was incredibly knowledgeable about the sedan we chose to purchase and was able to answer all questions to our satisfaction. He was detail oriented and very helpful in getting us familiar with our n chose to purchase and was able to answer all questions to our satisfaction. He was detail oriented and very helpful in getting us familiar with our new Mazda. This is the second car we purchased with him. More

I was shopping around and limited my search to a few makes/models. I stopped in to test drive a Mazda3. Mike greeted my girlfriend and I and addressed all of our needs. The intention was not to buy a makes/models. I stopped in to test drive a Mazda3. Mike greeted my girlfriend and I and addressed all of our needs. The intention was not to buy a car immediately, but after some careful consideration and a few days to think about it, I called Mike to discuss what I wanted out of a deal. Mark helped run the numbers and we came awfully close but both sides needed more time to review all the facts. Finally, it was Mike that touched base and we agreed on the deal! I was able to find the car at a great price and both Mark and Mike gave me the time to deliberate on all the information. More

yesterday i went to mazda and it was the greatest experiance i ever had. Jesse was very nice very understanding and he was very fast with all the paper work. i will b sending more people to him when experiance i ever had. Jesse was very nice very understanding and he was very fast with all the paper work. i will b sending more people to him when they ask for a car. he help me out very much new alot about the cars i was looking at and if he didnt no he got the answers very quick he helped me with finding insurance n cheap insurance as well. he treated us very much like family i felt like i was at home n i new him forever he made is unawkward. im am glad i chose ur dealership and i would tell anybosy that asked me about u guys and i would send them to jesse More

My experience at Faulkner Mazda was amazing from the minute I walked in the door until the minute I drive my new vehicle off the lot. The staff were all extremely helpful, but not pushy. They encourag minute I walked in the door until the minute I drive my new vehicle off the lot. The staff were all extremely helpful, but not pushy. They encouraged me to look at other dealerships and models of vehicles so that I was comfortable with what I would eventually end up buying. They were willing to answer all of my questions, allow me to test drive the vehicles multiple times until I felt comfortable making a final decision. In Laura's absence, she arranged for another employee to help me who was also extremely helpful and when I struggled with a decision, Mark reminded me of the reason I gave for wanting a new vehicle when I first walked into the dealership. Frank is an amazing general manager and was very willing to go above and beyond. I can't say enough how happy I am with the treatment we received and the help we received throughout this process. It was a great experience and your staff should be commended for their knowledge and customer service. Thank you again - I love my new CX-5!! More

The team at Faulkner Mazda was very friendly and our salesperson, Jesse McKnight was very energetic and willing to work with us to meet our needs for a new vehicle. salesperson, Jesse McKnight was very energetic and willing to work with us to meet our needs for a new vehicle. More

I had contacted the dealership online, expressing interest in a particualr vehicle and heard back promptly. I was encouraged to make an appointment , which I did.The minute I got to the store I was g interest in a particualr vehicle and heard back promptly. I was encouraged to make an appointment , which I did.The minute I got to the store I was greeted cordially by the manager, Mark, who had arranged for Jesse to show me the vehicle I was interested in. Jesse knew every detail of the Mazda 5 and took his time with me, encouraging questions and demonstating each and every nuance in the vehicle. We went for a test drive and took the car through its paces. There was no pressure applied for an immediate sale, in fact, I was given ample opportunity to consider all the details that go into purchasing a car, especially financing.Jesse was there every step of the way. The day we finalized our purchase and drove our new Mazda 5 home, Jesse made it very clear that our relationship would be ongoing- meaning that if I ever had any difficulties with the car (such as locking keys in the car or low tire pressure), I could call him and he would help in any way humanly possible. Everyone I met at the dealership has been extremely helpful and concerned that my needs concerning my visit there had been met. It was the best car buying experience I have ever had (and I have had a few!) More

I visited Faulkner Mazda after seeing the internet sale price of a CX-9 that I saw on the Faulkner Mazda website. I arrived at the dealership a couple hours before closing on the snowy Saturday this past D price of a CX-9 that I saw on the Faulkner Mazda website. I arrived at the dealership a couple hours before closing on the snowy Saturday this past December. The Faulkner Mazda sales team and service people were moving cars around so that they could plow the lots. Amanda greeted me as I pulled in. She was very friendly and not pushy right from the start. We took the CX-9 for a test drive and she was very thorough in explaining the various features of the SUV. Amanda and Sean had to work on the numbers for me including my trade. She was very patient and was clearly determined to meet my needs. I also met with the Financial and Service people as well, who were very friendly and welcoming. I felt very welcomed and relaxed during the whole process, and every employee we interacted with was accommodating and service-oriented. I walked out with a great deal on a 2012 CX-9 which may family and I thoroughly enjoy. I would highly recommend Faulkner Mazda! More