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Faulkner INFINITI of Mechanicsburg

Mechanicsburg, PA

4.8
51 Reviews

6720 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 51 reviews

March 21, 2024

Excellent service received today for first time service of vehicle purchased in July 2023. The valet service was a great time saver. More

by Tjchoplick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Mar 22, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership!

March 19, 2024

Very good with customer service, attentive to details. I will recommend this dealership to anyone. More

by frasier2851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 21, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 16, 2024

Fantastic service all the way through the process, from the advisors Zach and Clayton to Scott in parts. Highly recommend, will definitely service here again! More

by agraeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Clayton, Scott, Justin
Mar 18, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thank you so much for your feedback! Our team will be happy to hear about your kind words and high star rating! Safe travels!

December 08, 2023

Everyone was truly kind in every way, me and my wife felt like royalty. Thank you Faulkner Infiniti. More

by naniilegacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Desch
November 25, 2023

Darrell Williams was very attentive to our needs. He listened to what we wanted and he delivered. Even though he was scheduled to get off at a certain time, he stayed until we were satisfied. The was More

by Clay3
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
June 06, 2023

Purchasing the car was easy, it was everything after that. Everyone of me/my friends that call get hung up on instead of spoken to properly once I drop my name. It's an office phone, you can hear the ha More

by usedcar2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darryl
May 03, 2023

We negotiated the trade of my car and purchased a new one No financing necessary It worked out well More

by rjohnston1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Brezovec
April 30, 2023

Great experience! Clean and friendly! Enjoyed waiting comfortably in the guest area. Car washed during service! More

by tsquarednap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
April 27, 2023

Perfect ratings excellent service valet service perfect responsible and courteous will always use this dealership More

by adavidock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
March 03, 2023

Clayton is awesome. He went above and beyond with his customer service. Was very prompt in calling me with what my car needed. More

by Mjahwill4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Mar 03, 2023 -

Mjahwill4 responded

Clayton is awesome. He went above and beyond with his customer service. Was very prompt in calling me with what my car needed

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