Back

Faulkner INFINITI of Mechanicsburg

Mechanicsburg, PA

4.8
88 Reviews

6720 Carlisle Pike

Mechanicsburg, PA

17050

Directions

By Type

Showing 88 reviews

March 01, 2025

Faulkner made our purchase easy & enjoyable. Great Team of people from sales to finance. I'd definitely recommend any of their locations. More

by Siskdawn10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William, Joel and some others in financial.
Mar 08, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2025

Always a pleasant experience and great customer service in service Dept. Always recommends upcoming service to keep vehicle records up to date. More

by ayb1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service staff and mechanic.
Mar 03, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Service was excellent and Shannon was great. We appreciate the helpful staff and the friendly atmosphere. More

by susanderinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Feb 23, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2025

Took my Q50 in for a recall regarding an ECM update and the check engine light was on when I picked it up. I circled back around and explained it to the porter who explained it to the writer and the writer More

by jmarchione1997
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kalil Henry
Feb 13, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (717) 691-8900 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

February 08, 2025

A pleasant experience! Good service and grateful for the car wash and multipoint inspection. Faulkner Infiniti is a good dealer More

by alexdenlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 12, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 07, 2025

Wonderful staff. They make checking in easy and get right to work on your vehicle More

by Angie
Recommend Dealer
Yes
Employees Worked With
Service desk
Feb 12, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello Angie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2025

Good service ,respectful, timely manner for service, clean environment, love the popcorn, and the hot chocolate More

by Hankizzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darl
Feb 10, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 04, 2025

One of the easier car transactions I have ever completed. Talking with Emir, the salesperson was clear and transparent. Talked a few times before making a trip to the dealer. Once at the dealership, it was More

by sdonkers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emir Camdzic
Feb 07, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we're happy you found our staff to be so supportive during your experience here at Faulkner INFINITI of Mechanicsburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2025

I took my 70,000 mile QX60 in for an inspection and Service Tech Shannon shepherded in my car through the process and an hit the vehicle back to me in a timely fashion. I highly recommend rescheduling More

by JGK0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan Chronister
Feb 07, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 29, 2025

The service team did a fantastic job of handling my cars needs quickly and affordably. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan Chronister
2
...