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Faulkner INFINITI of Mechanicsburg

Mechanicsburg, PA

Overview
Reviews
4.8
85 Reviews
Call Dealership (717) 691-8900
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6720 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 85 reviews

April 01, 2025

Staff was very attentive and friendly as soon as I walked through the doors. William is very knowledgeable and put me behind the wheel of the new QX80 and all I can say is WOW! More

by Betzyrozen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William, Brandon, Koltin
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March 24, 2025

Every interaction that I have at Faulkner Infiniti is above par. Everyone seems invested in keeping my vehicle running right. Shannan keeps me informed every step of the way! More

by livnmylife07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan
Report | Print
Mar 27, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we're happy you found our staff to be so supportive during your experience here at Faulkner INFINITI of Mechanicsburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2025

They all go above and beyond with hospitality, friendliness and courtesy in all areas of the business More

by lbrooks9842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, Travis and two others in service.
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Mar 27, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2025

The reason I come back is due to the excellent treatment by the service dept. Shannan and the entire dept is excellent! More

by raffertyj61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan Chronister
Report | Print
Mar 26, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

March 19, 2025

Very friendly and informative staff. Explain everything that you need to know about your vehicle. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan
Report | Print
Mar 23, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi Dennis, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

March 11, 2025

Based on the long standing time frame this dealership has been around, I would have expected much more in service. Perhaps because I am out of state, I didn’t get the full value of what is usually offered, More

by Azyazy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William Gambino and Koltin Gettle
Report | Print
Mar 14, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (717) 691-8900 and we will do our best to make this better.

March 09, 2025

They have wonderful service very quick to get you in. They’re very courteous. The salesman are great as well. I wish I could take all my vehicles there for service. More

by RyanTaylor183
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir, Guillermo, Scott Spidell,
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Mar 13, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Safe travels!

March 01, 2025

Faulkner made our purchase easy & enjoyable. Great Team of people from sales to finance. I'd definitely recommend any of their locations. More

by Siskdawn10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William, Joel and some others in financial.
Report | Print
Mar 08, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2025

Always a pleasant experience and great customer service in service Dept. Always recommends upcoming service to keep vehicle records up to date. More

by ayb1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service staff and mechanic.
Report | Print
Mar 03, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Service was excellent and Shannon was great. We appreciate the helpful staff and the friendly atmosphere. More

by susanderinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Feb 23, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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