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Faulkner INFINITI of Mechanicsburg

Mechanicsburg, PA

4.8
100 Reviews

6720 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 100 reviews

September 12, 2025

Dealership was very respectful and polite. I went in to buy a vehicle with my two and a half year old and they were totally helpful. My sales representative even got my son two different snack More

by gladfelterkatelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bego, Sejmenivic
Sep 14, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 09, 2025

Great service and prompt exceed my expectations. I just wish I would’ve known about the fee of checking my car before it was done.$199! Thank you for the coupon More

by coachsmith1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget but 2 females
Sep 11, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we truly appreciate your honest feedback. If you would like to discuss your experience in more detail, please give us a call at (717) 691-8900 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

August 29, 2025

The folks at Faulkner Infinity are friendly, courteous and efficient. My experience there made me feel confident in their ability to diagnose and effect a repair on my car that involved a leak that I was More

by Bluehudson52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana
Sep 01, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 26, 2025

Quality customer service is not consistent. Being told I don't know with no follow up is unacceptable. More

by Joytobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana McGarrity
July 31, 2025

Great team. No pressure. Very professional. Would recommend if you need a car. Visit and drive an Infinity. More

by jbenedetto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
Aug 03, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 12, 2025

The dealer tried to charge for things that were not checked and verified. Air filters were replaced two days prior to inspection. During inspection filters were told to be dirty. When confronted with s More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jun 13, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out to us at (717) 691-8900 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

May 29, 2025

Best service experience ever. Shannon was so nice. If you are in the market for a new car see Mohammed. More

by ssnschoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Jun 02, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 24, 2025

Very professional and knowledgeable staff. Competitive pricing and good selection of vehicles. Showroom and service areas are immaculate. Overall we had a very positive experience. More

by Melo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emir Camdzic
May 25, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 18, 2025

Great service and customer service, they even washed and vacuumed the suv after services were performed More

by Chuckmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan
May 20, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 10, 2025

I enjoyed my experience with Faulkner service. I was kept up to date on progress and everyone was thorough and friendly. More

by Gspfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 12, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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