Faulkner Hyundai - Philadelphia

Great new car purchase experience I purchased the 2014 Azera from Faulkner Hyundai. My sales person Alanna was outstanding. She was very responsive to my many questions as I was search I purchased the 2014 Azera from Faulkner Hyundai. My sales person Alanna was outstanding. She was very responsive to my many questions as I was searching for the right car, was extremely knowledgable about Hyundai's products, and very thorough and efficient through the sales process. Alana was a pleasure to work with. I spoke to several Hyundai dealers/salespeople and she clearly stood out among the rest. More

tire replacement I brought my 2012 Elantra in for a tire repair. The service guy told my husband to bring it back the next day; preferably in the afternoon. My husba I brought my 2012 Elantra in for a tire repair. The service guy told my husband to bring it back the next day; preferably in the afternoon. My husband got the tire replaced with a new one free of charge because I had the Gap Warranty. My husband was very please with the quick service and no payment at the end. More

Knowledgeable and Friendly John was informative about the vehicles I wanted to test drive. He was quick to return my phone calls and answer my questions. As a woman I often fee John was informative about the vehicles I wanted to test drive. He was quick to return my phone calls and answer my questions. As a woman I often feel uncomfortable going to a car dealership alone, but I didn't at Faulkner Hyundai. More

great experience! I had a great experience at Faulkner Hyundai - Philadelphia. From the minute i walked in the door i was treated like family! Been to many dealerships I had a great experience at Faulkner Hyundai - Philadelphia. From the minute i walked in the door i was treated like family! Been to many dealerships through the years and this experience was the best ever! No pushing you to do anything you wouldn't want to do! Every person was wonderful not just to me but every customer who came through the door! Would definitely go again! More

A Truly Pleasurable Experience from Start to Finish It was only by chance that I connected with John Concha for my recent vehicle purchase, but it yielded a truly pleasurable experience working with him It was only by chance that I connected with John Concha for my recent vehicle purchase, but it yielded a truly pleasurable experience working with him from start through now & I am sure continuing into the future. John knows his vehicles, he is informative and quick-acting, but he is not pushy & over-bearing. He earned my respect as a sales representative right from the beginning and he continues to foster our relationship even now, 2 months after my purchase... he has checked in with me several times, assisted me in getting my initial post-sale vehicle check-up scheduled and he even walked me through some steps over the phone & later met me at his dealership on his day off when I just had a simple questions about user functions of the vehicle. Again, it has truly been a pleasurable experience working with John from start through now & I am sure continuing into the future. Rob K. More

John is awesome! John is by far the best "salesman" I've worked with. In fact, salesman is the last thing I would call him. He listened to exactly what I wanted, wa John is by far the best "salesman" I've worked with. In fact, salesman is the last thing I would call him. He listened to exactly what I wanted, wasn't pushy, and made sure my buying experience met my needs and timetable! I'd recommend that anyone looking to purchase a new vehicle at Faulkner work with John. He will make sure that you drive away with something that you will love, something that truly fits you, your needs, and your budget! More

Awesomeness John was very patient with me and I felt like he really listened to what I wanted. It only took the second car for me to test drive and know this car John was very patient with me and I felt like he really listened to what I wanted. It only took the second car for me to test drive and know this car is for me. Out of all the car dealerships I dealt with, which was too many, I feel as though John gave me a easy and fun experience at hyundai and showed me that he truly cared and listened to what I wanted and needed. I am now a happy hyundai driver and will be back to see John again cause this guy kicks butt in customer satisfaction. Thanks John! You are awesome! More

No reason to think about going elsewhere From the moment I walked in and in every subsequent visit John has gone above and beyond to earn my business. Not just by the right pricing but by per From the moment I walked in and in every subsequent visit John has gone above and beyond to earn my business. Not just by the right pricing but by personifying what customer service should be. More

John Concha was an excellent salesman After walking into Faulkner Hyundai to look at a 2015 Sonata I was greeted by John Concha who was able to answer all my question concerning the car an After walking into Faulkner Hyundai to look at a 2015 Sonata I was greeted by John Concha who was able to answer all my question concerning the car and went over all of my payment options with me. Will definitely recommend John Concha and Faulkner Hyundai to my friends and family More

Upfront dealership Called dealership and phone was answered by John Concha. Lucky us!! He was patient and knew his product. He took us on a few test drives and after nar Called dealership and phone was answered by John Concha. Lucky us!! He was patient and knew his product. He took us on a few test drives and after narrowing our options , we settled on the Sonata sport Turbo. Frank spoke with us and presented us with our options , which enabled us to make a sound decision. Thank all of you at Faulkner Hyundai, especially John. More