Faulkner Hyundai - Philadelphia

the whole experience was outstanding from the time we arrived until checking out. Del was friendly and professional as always arrived until checking out. Del was friendly and professional as always More

Disgraceful! I scheduled an appt for a recall - and took a day off of work. I called 3 days before my appt to confirm AND specifically asked if the parts were I scheduled an appt for a recall - and took a day off of work. I called 3 days before my appt to confirm AND specifically asked if the parts were available. They said the parts were all good to go. When I arrived - they told me they didn’t have the parts. It seemed like everyone in that office knew the parts weren’t available. That was just the beginning. They treated me like crap from there - and never even started the oil change they were supposed to do. I took my car after several hours. A wasted day off Absolutely HORRIBLE customer service too! More

Fred was extremely helpful and this is my third car from the dealership and Fred. the dealership and Fred. More

Steve my service rep was really nice & personable. Very friendly & knowledgeable. The other reps were not so much friendly. Didn’t even acknowledge me standing there waiting for assistance. He was Very friendly & knowledgeable. The other reps were not so much friendly. Didn’t even acknowledge me standing there waiting for assistance. He was the only pleasant person I came in contact with except the young man in parts I asked a question. More

Faulkner Hyundai is great. This is our 3 car purchased there. Very happy with everything. Including our salesperson Fred F. This is our 3 car purchased there. Very happy with everything. Including our salesperson Fred F. More

My Salesman Barney was extremely helpful. He made the experience enjoyable. Very happy with the deal. He made the experience enjoyable. Very happy with the deal. More

It was my absolute pleasure working with Jeff & Ryan. They went above and beyond to make the experience quick, easy and stress-free. They went above and beyond to make the experience quick, easy and stress-free. More

Faulkner’s price was great, Staff was transparent and easy to deal with. Would recommend. easy to deal with. Would recommend. More

Service was quick & efficient. Got free rides to & from the dealership via Lyft! Recommendations for added services came via text & included pricing! No pushy sales tactics to add Got free rides to & from the dealership via Lyft! Recommendations for added services came via text & included pricing! No pushy sales tactics to add those services- you either accept or decline w the push of a button More

We brought the car in, after registering a maintenance message. The service advisor, Emily, also noticed the car was due for inspection. Faulkner Hyundai delivers great service and the advisors and techs message. The service advisor, Emily, also noticed the car was due for inspection. Faulkner Hyundai delivers great service and the advisors and techs are knowledgeable and courteous always. More