Faulkner Honda of Doylestown
Doylestown, PA
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5/3/11 My overall experience with Keenan was very 5/3/11 My overall experience with Keenan was very positive. I have always heard good things about Keenan Honda and looked forward to becoming part of 5/3/11 My overall experience with Keenan was very positive. I have always heard good things about Keenan Honda and looked forward to becoming part of the Keenan family. Mike Mumma helped me look at the car that caught my interest as well as a few others I was considering. I was very interested in driving a few different models of Honda's to see if any other model besides the Accord would spark an interest. Mike was very helpful and low pressure. I ended up getting a used 2010 Honda Accord V6 with Navigation. I love the car. My first night there I was unable to reach a deal, but when I returned the second night the Used Car manager (Alex) took the bull by the horns and helped make a deal on the car of my choice. Alex knew that I was serious about the car and we worked together negotiating the final price. The following night Steve in Finance helped to deliver my new auto. Steve did a nice job and made me feel comfortable with the financial aspect of buying the car. All three of the individuals listed in review were pleasant, professional, and knowledgable with each of their respective positions. I hope that my initial experience is a sign of things to come. Thanks Keenan Honda!!! More
This was my second car with this dealer,as my first car was a gift and this one was as a result of a very bad accident,my sales person was of great help. was a gift and this one was as a result of a very bad accident,my sales person was of great help. More
Both Andrew and Mark were very helpful in selecting the Honda we got. They were very friendly and offered us a great price for the Honda Accord EX-L-NAV. They got the car in color and features we selected, Honda we got. They were very friendly and offered us a great price for the Honda Accord EX-L-NAV. They got the car in color and features we selected, though Keenan did not have this particular model in their inventory. Even the closing was very pleasant at Keenan. After we bought the car, Andrew took a lot of time in showing us ways how to access the features of the car. Overall, it was a pleasant experience. More
Mitch is our go-to guy. This is our third car bought from him, and other than the length of time to complete the paperwork, each sale has been a pleasure. We love our Hondas. Thanks Mitch. from him, and other than the length of time to complete the paperwork, each sale has been a pleasure. We love our Hondas. Thanks Mitch. More
It was great experience to work with Eric Mumma. He got response immediately when I called into the dealership and began to help us right away. I also want to thanks to Jerry Leavitt, internet Sale Special response immediately when I called into the dealership and began to help us right away. I also want to thanks to Jerry Leavitt, internet Sale Special, he gave me the base qoute. I told Eric in the afternoon and he is willing to make deal with customer with help from sale-manager. I bought such hot sale minivan Odyssey with great color and price within 4 hours. I did lot of homework, original I think is Toyota Sienna, but Toyota Dealer is too greasy and attitud and push me toward Honda. We talked about financing and left with the car the same day. Eric answered all our questions and was very helpful to show me feature and function. he was knowledgeable and very nice to work with. More
Everything went very well, and Eric really took care of all our questions -- even the ones we hadn't thought of! The price, well...we wound up paying full price; no give on that, so I can hardly say "great all our questions -- even the ones we hadn't thought of! The price, well...we wound up paying full price; no give on that, so I can hardly say "great." We did get the 0.9% financing, though, so that's a plus. More
Went to replace a Honda CR-V this past week and had a excellent experience. My husband and I have purchased cars previously at this dealership and had high expectations which were met. All of the person excellent experience. My husband and I have purchased cars previously at this dealership and had high expectations which were met. All of the personnel at the dealership are not only friendly but do an excellent job. My last car was purchased from Andy in 2010 and he did a wonderful job at that time. This time, I used the USAA buying service and the price at the dealership was even lower than the USAA quote. The dealership contacted us immediately thru the internet with the price quote for the new CR-V. On Tuesday when we went to the dealership to look at the cars, the prices and financing rates from Honda financing were so good, that my husband traded in his 2008 Honda Accord for a new 2011 model. The paperwork was completed quickly by Andy and Steve and we drove home in my husband's new car. I was looking for a certain model CR-V with the navigational system and Andy was a miracle worker as he found the car that I wanted in a few days. We went back into the dealership on Saturday, April 30 to pick up my car. It was the end of the month which can be hectic, but it only took a short time to sign the paperwork and get the financing in order. Andy and Steve had all of the paperwork prepared and the car was ready to go. It was a busy day for them and the rest of the staff but it was all done efficiently. Andy also made sure that we met Mark Lenny who was the contact for the USAA price quote and oversees the floor. I also watched the detail staff getting different cars out front ready for pick up. Everyone was working hard. We are happy with our two new car purchases. I will continue to recommend Keenan and the Honda brand to my friends. More
The sales personnel were friendly, easy to work with, organized and had good attention to detail. The experience at Keenan Honda was radically different from the deceptive sales practices recently exper organized and had good attention to detail. The experience at Keenan Honda was radically different from the deceptive sales practices recently experienced at other dealers. Just one example: the price initially quoted was the price we actually paid, and not juat a come-on price to get us into the dealership. Amazing!! More
I have rated Keenan Honda highly because my new-car purchase was an exceptionally pleasant experience. I have purchased a number of cars, and Keenan was the most professional, affable, considerate, and purchase was an exceptionally pleasant experience. I have purchased a number of cars, and Keenan was the most professional, affable, considerate, and non-pressure sales and administrative team I have worked with. I look forward to working with the service team in the future. I recommend this dealership to serious car buyers. I hope that other buyers will enjoy both the dealership and their Hondas as much as I enjoyed my Honda CRV for the 14 years I owned it. More
My wife and I tried the Costco auto buying plan at one other dealer but purchased our new 2011 CR-V from Keenan Honda, Doylestown,PA, also a Costco participating dealer. It was a most enjoyable experience other dealer but purchased our new 2011 CR-V from Keenan Honda, Doylestown,PA, also a Costco participating dealer. It was a most enjoyable experience, I know sounds crazy. I am very close to being a senior so I have purchased many new and used cars over the years. I have to tell you this was uniquely different. Our salesman was Mitch Lasack, an avid bicyclist and all around good guy who gained our trust quickly and we had our new car the same day. Impressive organization from the information gathering to the delivery. I will buy another car from Mitch Lasack at Keenan Honda. More