Faulkner Honda of Doylestown

My company was purchasing a new vehicle for its fleet. Using Keenan's Web Site, we found the exact vehicle we needed. We made an appointment with them. Upon arriving, the vehicle and coffeee were ready. Using Keenan's Web Site, we found the exact vehicle we needed. We made an appointment with them. Upon arriving, the vehicle and coffeee were ready. We took it on a test drive and yes that was the vehicle we wanted. We new the sticker with add'ons was above our budget. The friendliness of Eric and the Sales Manager, Iggy was outstanding. They had a way of making you feel at home. The fact that they were ready at the time requested demonstrated to me the excellent customer service and quality of work maintained at Keenan Honda. The price, after all rebates and fleet discounts was about $5000 less than the sticker. This was a fabulous price on the 2012 Honda Accord SE. We shook hands to confirm the deal knowing that it still needed to be approved by my CEO and CFO. Keenan agreed to hold the car. My company approved the purchase. To assist our company for closing, Keenan agreed to have the closing on the vehicle at our office saving valuable time for my CFO. The overall experience with Keenan could not have been better. Everything went as planned. I would definitly use Keenan Honda again. Bob Transportation Supervisor 4/20/2012 More

After visitng 6 other dealers in the last 6 months, including another Honda dealer twice I was exasperated with the whole auto buying process. I emailed this dealer and Andrew responded promptly. I co including another Honda dealer twice I was exasperated with the whole auto buying process. I emailed this dealer and Andrew responded promptly. I could not reach him one day as he had off so I called the dealer and Mr.Regan graciously answered my question even though Andrew was my sales person. I almost gave up and had decided to wait another year and I let Andy know. He emailed me and so did Mark his manager. I felt they really wanted to help so I popped in at 9am opening. Andrew was not in yet but another sales person showed me where the coffee was and a few minutes later Andrew was there. I know at first I had a chip on my shoulder from the prior experiences but after a few minutes it became obvious Andy knew his product, Mark his manager introduced himself the process of finalizing my purchase began. I did not have to listen to how many cup holders and about the vanity mirrors. I got all my questions answered about the whys and wherefors of tires, engine where the parts came from etc. What struts were on the car. It was very important to me to understand all the diff. I could write a book about the number of sales people I met who were clueless. Knowledge, professionalism sealed it. Yes, I could have got a little more for my trade but it was not worth it to put up with annoying treatment. then finally i did choose a color. It was last on my list and Andy understood this. I left the dealer at 11am for work in Blue Bell. My hours were 12-7pm. Andrew called at 12:30 and I was approved for the 0.9 rate for term i wanted. I returned at about 7:45 PM, a little early so once again I had coffee and then Steve Kern, the bus. manager had all the papers ready. I signed. Andy spent quit awhile making sure I knew where everytning was on the car. He programmed the blue tooth. My new car was immaculate inside and out and the shop put the extra mats in the trunk. No smudges anywhere. Perfect sale, perfect finance and perfect delivery of my new car. At last a female friendly dealer that can treat me with respect and answer all my technical questions. I love all cars. I love this car. Americans have a love affair with cars and I always have. Now I have a live affair with my beautiful new HOnda Civic and the dealer who did it all. thnks Keenan. Wanda More

I am very satisfied with the service I received from Keenan. I brought my car into Keenan knowing I needed new front brakes and 2 PAX tires. Not a cheap repair and I hesitated to talk about pricin Keenan. I brought my car into Keenan knowing I needed new front brakes and 2 PAX tires. Not a cheap repair and I hesitated to talk about pricing. I also asked about an alignment and mentioned that the front undercoating had become unhinged due to a pole in a dark parking lot. This is my second trip to Keenan. I had not purchased my car here and expected to be treated like a foreigner. I’m not part of any inner circle. I wasn’t on a mailing list, no discount card, and no special offers. They could not have been more welcoming. Knowing the price would be high, Mark, my assigned service rep, kept working to lower it and it was $100 less than I expected for the work they actually performed. Not needing an alignment was a thankful surprise that a less honest place might have done anyway. And they did not charge to repair the undercoating. How often do you see that? I also had a time constraint due to an illness in the family and Mark promised I would be done in time. Despite my arriving 20 minutes late, they were actually done all the work early. They made my work a priority. I remained in the waiting room for the work to be done and as I sat in a chair with my laptop Pat, an employee passing by me, offered me a desk near an outlet. How considerate! I really felt that the people at Keenan cared. Sounds corny but they really did go out of their way to make me comfortable, keep my bill at a very reasonable amount and get the work done as fast as possible. What more could you want from a repair facility? Oh, I even left with a coupon for my next visit. I highly recommend Keenan for service. I imagine buying a car from them is a very smart move too. More

This is my 3rd purchase from Keenan Honda and they are by far the best dealership. I purchased a 2012 Honda CRZ from Andrew Sassane. He was very helpful and made the whole car buying process very enjoyable. far the best dealership. I purchased a 2012 Honda CRZ from Andrew Sassane. He was very helpful and made the whole car buying process very enjoyable. There was never any pressure and best of all he is a honest and trustworthy person to consult with when purchasing a car. He answered every question I had and was very informative pertaining to the car. From past experiences at this dealership, they have an excellent service department as well when you need to get your car serviced. Most of all Keenan Honda is always fair and honest. I love my new car, but when it comes time for my next car I will definitely be returning to Keenan Honda and buying my next car from Andrew. More

Keenan Honda Service people are friendly, attentive, articulate, informative, and clear in every explanation. I appreciate their keen observations of details I might not have noticed, and their attenti articulate, informative, and clear in every explanation. I appreciate their keen observations of details I might not have noticed, and their attention to short- or long-term service needs (such as the gauging of tire treadwear, etc.). The dealership is 28 miles from my house--accessible only and always through some moderate-to-heavy traffic, but I feel and trust that my CR-V (the third I have purchased there since 1997) is always in good, capable, concerned hands. More

From our first visit with Eric Mumma until he delivered the car to us, we were very impressed. He was knowledgable friendly and did everything he could to make car buying from Keenan a pleasurable experie the car to us, we were very impressed. He was knowledgable friendly and did everything he could to make car buying from Keenan a pleasurable experience. After the sale he called several times to see if we had any problems or questions. I would recommend Eric and Keenan to anyone for their purchase of a new Honda. More

Andrew Sassane contacted me through e-mail in regards to a price on a brand new Honda Accord. Out of all the dealerships/salesmen that contacted me, he was the only person that provided me with a price with a price on a brand new Honda Accord. Out of all the dealerships/salesmen that contacted me, he was the only person that provided me with a price without asking me questions about financing, trade-in, etc. He was extremly upfront right from the beginning which made me feel comfortable and confident with buying a new car from Keenan. In addition to the price, Andrew was very helpful and very patient (as I had a lot of questions for him). He was also able to find me the exact car I was looking for in a short amount of time due to the end of the month and having to search at other surrounding dealerships for the car I wanted. This was my first time ever buying a car and I have to say the experiene was excellent. More

Andrew Sassane was my sales representative at Keenan Honda - he was extremely professional and was very helpful in answering all my questions. Andrew was also perfectly honest throughout the buying p Honda - he was extremely professional and was very helpful in answering all my questions. Andrew was also perfectly honest throughout the buying process and I was very impressed by his knowledge and "no-nonsense" approach to selling. My wife and I bought a Honda Pilot from Keenan - we looked at several other dealerships and had the best experience at Keenan. I would highly recommend Andrew Sassane and will continue to return to him/Keenan Honda for future vehicle purchases because of his professionalism, respectful nature and integrity. Sincerely, John T. Dupnock More

I am extremely satisfied with my recent buying experience at Keenan Honda and would highly recommend this dealership for anyone considering a purchase. This is the 3rd vehicle in a row that I have purchased at Keenan Honda and would highly recommend this dealership for anyone considering a purchase. This is the 3rd vehicle in a row that I have purchased from Keenan Honda over the past 11 years. During this time, we have referred friends and neighbors to this dealership and they have also advised us that they had a positive buying experience. I have visited other area dealerships to try and negotiate a sale over the years, and on every occasion, including my most recent purchase, Keenan Honda was not only able to beat my best deal, but they also exceeded my expectations during the buying process. Working with Andrew Sassane was a pleasure and he went out of his way to ensure that we had a positive buying experience at Keenan Honda. Andrew was very helpful in answering all of our questions and treated us respectfully. At no point during the 2 hours we spent test driving and exploring vehicle options did we ever feel pressured to make a buying decision and we never experienced any "games" that dealers typically play at an initial visit. Andrew was also straight forward and honest in his communications and I felt as though his concern was our long term satisfaction with the dealership and the vehicle we would select, rather than a focus on getting the next sale. After shopping at other dealerships, we returned at a later date to complete our transaction and Andrew helped install our Bluetooth phone connections, radio presets and coordinated all paperwork quickly so that we could be on our way. If you are in the market for a Honda, I recommend asking for Andrew directly and I'm sure you won't be disappointed. More

Wow, I felt like I was dealing with my best friends, not service people I didn't know. Michael simply could not have been nicer, more accommodating,patient or kind. My experience with him and with this dea service people I didn't know. Michael simply could not have been nicer, more accommodating,patient or kind. My experience with him and with this dealership could not have been better; I was really impressed. More