
Faulkner Honda of Doylestown
Doylestown, PA
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Purchased a new Pilot Touring from Patrick Regan. I've purchased many cars over the years from VWs to an F150 to multiple BMWs and Mercedes; this ranks as my best car buying experience. Pat is a gen I've purchased many cars over the years from VWs to an F150 to multiple BMWs and Mercedes; this ranks as my best car buying experience. Pat is a genuinely good guy and a pleasure to do business with. Even after the sale he went out of his way to make sure we were completely satisfied. I'm not one to write reviews but I am so impressed with the entire experience that I feel I owe it to Pat and Keenan for taking such great care of my wife and I. More
I recently purchase a Certified Pre-Owned accord and Keenar Honda, and really enjoyed the experience. Upon arriving at the lot, I was immediately greeted by Alex Saulinas who sent Eric Mumma out to hel Keenar Honda, and really enjoyed the experience. Upon arriving at the lot, I was immediately greeted by Alex Saulinas who sent Eric Mumma out to help me look at the pre-owned inventory. Eric and I went on a test drive and he was very knowageble and informative about the car. After the test drive, I was convinced that I wanted the car, but needed to get a good trade in for my existing car. Ignatius DeScala worked with Eric and I to get the numbers to where we were all happy. Then Eric took me to meet Tim Weber in service and he schedule my first oil change. Everyone I came across at the dealership was friendly and had a smile. It was truely a great experience. Bob Kelley Doylestown, PA More
This was one of the best buying experiences that I've had and I've had quite a few. Andy seemed to be as much interested in "helping / facilitating" as he was in selling. He's very knowlegable regarding the and I've had quite a few. Andy seemed to be as much interested in "helping / facilitating" as he was in selling. He's very knowlegable regarding the product and clearly explains things. After explaining the various add-ons, if there was clearly no interest, Andy would move to the next item without displaying any sales pressure, which would have been a real turn off. I will be happy to recommend him whenever the opportunity presents itself. More
We had a great experience with the purchase of our CRV with Pat Regan in December 2012. Pat is an awesome and very knowledgeable salesman. He knew what we needed to get the deal done and he was patient with Pat Regan in December 2012. Pat is an awesome and very knowledgeable salesman. He knew what we needed to get the deal done and he was patient with the process. We had a very successful test drive and after the fact....he was great at teaching the interior accessories to my family. Thanks Pat! More
I have used your dealership for 10 years.... I'm always extremely happy with all of your employees and service. I had the pleasure of working with Michael Tidd today and was impressed by his professionali extremely happy with all of your employees and service. I had the pleasure of working with Michael Tidd today and was impressed by his professionalism and efficiency. Thank you so much for being an asset to the Doylestown community. Carmen Hanusz More
My vehicle was in for a recall and when we left the dealer after the work was done, we had a head light and 2 brake lights out(they were working when we dropped the Pilot off).I called the next day and dealer after the work was done, we had a head light and 2 brake lights out(they were working when we dropped the Pilot off).I called the next day and waited on hold for 25 minutes beforw I got the service department to pick up my call. The lady who answered was abrupt and rude. She said to bring the Pilot back in the and they would check on it. I tols her I had to work, this was Saturday, she said bring it in Monday. Monday Morning I go into service, with my two kids in tow, and the service rep was rude as well. Telling me it was probaly the bulbs are and and I would have tp wait two hours. I said to him the lady I spoke to said you would put in throught the express servcie. He did not seem interested or that he cared. I siad to him, "you know they worked when we brpught them in before the work was done and now they do not work.do you think that is strange." to wich he replied "NO". I was so frustrated at this point that I asked for a manager. He said nothing and just pointed over to an office door where the service manager was sitting. I went over told him the story and he did give me attention and looked into it. he showed me papaerwork that the mechanic wrote the bulbs were out, but the service guy who called my wife never relayed that information. He said they could replace the bulbs but it would be a 2 hour or so wait. I told him with the kids I could not wait. BOTTOM LINE THEY LET FAMILY LEAVE THE DEALERSHIP TWICE WITH AN UNSAFE VEHICLE(NO BRAKE LIGHTS). I went to local auto store bought the bulbs and did the work myself, IT TOOK ME 12 MINUTES. I WILL NEVER GO BACK THERE AGAIN! More
We had a great experience at Keenan Honda today. We purchased a Honda Accord and got a great value for our money. Financing rates were competitive and the process was easy. We worked with Pat Regan who purchased a Honda Accord and got a great value for our money. Financing rates were competitive and the process was easy. We worked with Pat Regan who valued our time and got us in and out with our new car while at the same time made sure we understood all the benefits and features. It was friendly and positive experience. We would highly recommend Keenan Honda. More
Hello my name is Kent Reppert I brought my friend Larissa Hoffmans 2006 Honda Pilot in to Keenan on 12/19/2012 for service And repairs . This is the second time using their service department. Each time I sp Hoffmans 2006 Honda Pilot in to Keenan on 12/19/2012 for service And repairs . This is the second time using their service department. Each time I spoke with Michael Tidd , and I felt he was very professional and listened to my concerns and needs for service . Michael , explained any of the problems there were with the vehicle and any new service that was needed. At no time have I felt like I was getting the run around or hard sell. The work was timely and a fair price was charged. I would highly recommend Keenan Honda and the good job by their service department . If I had my own business I would offer Michael Tdd a job in a minute. I've been around a long time , and had a few bad experiences with dealing with other Car Dealerships . It's nice to feel like your being treated fairly and not getting RIP OFF . THANK YOU MICHAEL TIDD AND KEENAN HONDA KENT More
I had a great experience when buying my Honda at Keenan Motors. Pat Regan was very professional and personable. He introduced us to the other employees with whomm we would have contact after the sale. He h Motors. Pat Regan was very professional and personable. He introduced us to the other employees with whomm we would have contact after the sale. He has called us to ensure that we are happy with the purchase. He made us feel 'at home' at Keenan Motors. More
Great experience at Keenan Honda. Our salesman, Andrew was excellent. I contacted the dealership via Internet and submitted my credit application online to speed up the process. Told Andrew that we did was excellent. I contacted the dealership via Internet and submitted my credit application online to speed up the process. Told Andrew that we did not want to spend all day on paperwork. We were in and out with a new Honda Odyssey in little over 1 hour. We spent about 50 minutes with Andrew as he showed my wife the different features on the car and about 15 minutes with the finance manager. Andrew delivered as promised . Would definitely return again for another Honda....too bad my Chevy Cobalt is still in good condition. More