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Faulkner Honda of Doylestown
Doylestown, PA
3,188 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,189 reviews
November 09, 2013
My 2003 PT Cruiser was on its last leg, so my mechanic, Mike Cifelli, suggested I visit Keenan Honda and ask for Andy. Best move I have made! Andy was so pleasant to work with, no pressure, very knowledgab Mike Cifelli, suggested I visit Keenan Honda and ask for Andy. Best move I have made! Andy was so pleasant to work with, no pressure, very knowledgable, asked all of the right questions to figure out the best car for me. He noted that I was partial to red cars and so for a test drive he brought around the 2013 Honda Civic in dark cherry! We sat in the car while he explained every possible detail about the car. He was great. I was amazed when he figured out how to hook up my "old phone" to the Bluetooth. It was a pleasure working with Andy. I bought my car on a Monday in June, got my new iPhone the next day, and went back to Andy and he helped me program my phone, radio everything. He went above and beyond! Andy has kept in touch and I will absolutely recommend Keenan Honda and Andy in the future! More
by Honeybun1
November 02, 2013
I wanted to share with others who might be looking into the purchase of a Honda, the wonderful professional service I received at Keenan. I purchased my CRV from Keenan 9 years ago and returned for a 2014. the purchase of a Honda, the wonderful professional service I received at Keenan. I purchased my CRV from Keenan 9 years ago and returned for a 2014. Robert Hower was professional, friendly and made me feel at ease , no pressure. The purchase and trade-in was to my liking. Thank you Bob and Keenan. The Keenan employees I met were friendly and pleasant. More
by walking409
October 28, 2013
We came to Keenan Honda on Oct. 26 to look at certified used vehicles in order to replace our 2003 Honda Odyssey. We had a great experience selecting a vehicle, a 2011 Accord, thanks to the salesman who as used vehicles in order to replace our 2003 Honda Odyssey. We had a great experience selecting a vehicle, a 2011 Accord, thanks to the salesman who assisted us, Eric Mumma, who was friendly and knowledgeable. We were not in a rush to buy a car because we had a loaner from a relative to tide us over. We thought we would probably visit several dealerships before making a decision. Keenan was our first stop. As it turned out, within a couple of hours, we were ready to make a purchase. I think the reason we were able to decide quickly and confidently to make a purchase was that we received good guidance from Eric, who pointed us toward several vehicles -- a few Accords and one CR-V -- that gave us a range of options both above and below our targeted budget to consider. Without pressuring us, he helped us toward a decision by discussing the merits of the vehicles available and inviting us to test drive several that interested us most. In the end, he inspired trust in us, and we felt that his genuine goal was to help us to find the car that was the best fit for us, given our priorities. We felt that he would sell us a car that would be reliable and that we would enjoy. We are very happy with the choice that we made. - Peter and Sheila Aseltine More
by psaseltine
Employees Worked With
Eric Mumma
October 28, 2013
I visited 5 Honda dealerships and 1 Toyota. The guys at Keenan Honda were the best. They worked hard to get me a good trade-in allowance for a rather old truck and worked out a great bottom-line price for Keenan Honda were the best. They worked hard to get me a good trade-in allowance for a rather old truck and worked out a great bottom-line price for me. Then they followed up with a great financing rate. Very modern dealership that even has their own app for smartphones. Definitely recommend. More
by DerekDolney
Employees Worked With
Patrick Regan
October 25, 2013
Overall, the best car buying experience we have had. Bob and Kyle were both extremely knowledgeable and helpful throughout the process. They were understanding of our original ignorance of the CRV, and did and Kyle were both extremely knowledgeable and helpful throughout the process. They were understanding of our original ignorance of the CRV, and did not try to pressure us into making a decision we were not ready to make. When we made the decision to buy the CRV, the negotiation was the most pleasant that I have ever had. I feel that I got a fair price and I hope they did, too. The delivery process was excellent, taking less than an hour and a half from agreement to out the door. Overall a great experience. More
by Herbjr3120
Employees Worked With
Kyle Tatro
October 14, 2013
A very close friend of mine told me to go to Keenan Honda. I have researched the Honda pilot for several months trying to find the best deal. This will be the 2nd pilot . I loved the first one. Fr Honda. I have researched the Honda pilot for several months trying to find the best deal. This will be the 2nd pilot . I loved the first one. From the moment I walked in the door at Keenan Honda I felt very comfortable. I first met with Mark Lenny. Then he set me up with andrew sassane. I knew what I wanted, I knew what I wanted to pay, and I love sales people who are not pushy or low on patience. I sat down with Andrew , we went over what they had left in stock and from there mark Lenny discussed pricing with me. I was turning in a 2011 white pilot and just wanted a newer one. A few times I asked Mark to try to do a bit better, he did and not only did better, he didn't look like I was being difficult. To me whether you pay your price or theirs, it's a comfort knowing someone isn't getting short on patience and dealing with Mark was the "BEST BUYING" experience I have ever had. He's calm and peaceful and has a way of not making you feel like your braking the dealerships bank. My husband and myself have had a new Honda accord or pilot every 3yrs. For the last 20 years. Employees like Marc Lenny are not a dime a dozen. I can only hope he gets treated from keenan Honda, like he treats the people who walk through their doors looking to buy a car. I also wanted to mention that Patrick Reagan who helped me when I picked up the pilot, was a funny, electronically smart man. He helped me totally program the pilot with music and my phone. He went over and over it until I knew all the new features in this pilot. He also took me around the dealership and introduced me to the service manager and went over all the perks for me from Keenan honda. I wasn't paid for this review, it's just the best buying a car situation I have ever been in!!! Also I wanted to mention I was at sloane Honda and mike piazza before purchasing. Those employee there could certainly take a class on sales from Keenan Honda. Sloane Honda tries to make women feel stupid. The sales manager Mr. Lish needs an adjustment. Thank you so much Keenan Honda for making this my best buying experience yet. This is my new dealership. More
by tracee
Employees Worked With
Patrick Regan
September 28, 2013
We purchased a Honda Accord in 2000 from Keenan Honda and have been very satisfied with their service department in maintaining my vehicle over these years. As everyone knows, Service and maintenance is an have been very satisfied with their service department in maintaining my vehicle over these years. As everyone knows, Service and maintenance is an important part of the purchase of a car and that is why we returned to Keenan Honda to purchase our new 2014 Accord. From our first meeting with Pat Regan and through the entire purchase process my wife and I could not have been treated any better. With our many years relying on their service department and our great experience with our recent purchase, we can understand why Keenan Honda is the place to go.. More
by buckskeezer
Employees Worked With
Patrick Regan
August 24, 2013
The entire process from begin to end was outstanding. From the internet connection, to the sales process, then finance it was extremely smooth and relaxing, I have a lot of auto sales expierence being an From the internet connection, to the sales process, then finance it was extremely smooth and relaxing, I have a lot of auto sales expierence being an old car salesman. The dealership was busy, it was Saturday, and they handled it great. Our sales person Cindy Carr, was professional, knowledgeable, and without a doubt more pleasant and respectful of my needs than most car salesman. She not only impressed me but kept my wife involved the whole time. (very important in sales) I would recommend Cindy and the dealership to all who are looking for a Honda More
by BevAuslander
Employees Worked With
karen-finace, Cindy Carr
August 07, 2013
My wife and I worked with Bob Hower to purchase a Pilot (Touring 4WD). I could not have wished for an easier, more fluid process. We had numerous questions and points of concern to address prior to our com (Touring 4WD). I could not have wished for an easier, more fluid process. We had numerous questions and points of concern to address prior to our commitment and the experience of covering those issues was painless. I would not hesitate recommending Bob to anyone I know. As for service... after only owning the vehicle for 3 days it is too early to comment. Service is a more complex issue to evaluate and of course really is a function of the dealership's attitude toward customer support. More
by waltyoung
August 05, 2013
Kyle was very knowledgeable and informative. He spent a lot of time with us. It was my daughters first brand new car and she could not be happier! I would highly recommend Kyle and Keenan Honda to anyone lot of time with us. It was my daughters first brand new car and she could not be happier! I would highly recommend Kyle and Keenan Honda to anyone! More
by Elaine4588
Employees Worked With
Kyle Tatro
