Faulkner Honda of Doylestown

A great effort by all personnel involved. My purchase was the third from Keenan. I entered the dealership very upset. My Certified pre-owned Accord purchased from this dealership nine months My purchase was the third from Keenan. I entered the dealership very upset. My Certified pre-owned Accord purchased from this dealership nine months prior had broken down four times in those nine months (three tows required); twice in the last four days, and all for apparently the same problem. It was in their shop at this time from the prior day's tow. I was at risk of losing a two-week old job from missing client meetings due to unreliable transportation. Josh greeted me at the door, listened to my circumstances and fully understood my dilemma. I needed to trade the car in the shop, purchase a new car, and be at a client location by 2pm. Josh patiently showed me every car I wanted to see, and I decided on a purchase. I was introduced to the sales manager, who also sympathized with me, and we came to a price, the credit manager dealt with the financing expeditiously, the car was detailed and I was out the door in under four hours. They even arranged for two detailers from the shop to deliver to my house the car that I drove there in the morning. I made the meeting. Everyone was friendly and professional. I was not happy with the trade value offered considering all the trouble I had with a certified vehicle purchased from this dealership, but the sales manager mostly made up for this through dealer incentives and throwing in all dealer-added options. For the record, I will never be happy on pricing. Honestly, does anyone not in the business really know if they get a good deal? Probably not, but I felt that I did, and appreciate the dealer taking responsibility for the certified preowned, everyone's professionalism and attention to my situation and working within a very demanding timeframe. I consider this excellent customer service, and would recommend the dealership. They turned a bad situation into a positive experience. More

Wonderful experience! I needed to trade in my older 99 Honda Accord and decided to buy a new car. I was scared to take this next step! This was my first car purchase and Mi I needed to trade in my older 99 Honda Accord and decided to buy a new car. I was scared to take this next step! This was my first car purchase and Mitch and the guys at Keenan made me feel relaxed, not pressured and assured me they would help me! He helped me find exactly what I was looking for and walked me through every step of the way including calling my car insurance company to switch insurance on the cars! I walked out of there that same day with a new 2013 Honda Accord and I love it!! I've been showing it off to everyone and I know I'll have it for the next 15 years just like my old Honda. If you need to buy a new car, ask for Mitch! He will assist you with everything you need and make you feel comfortable. Thanks Keenan! More

Fantastic Used-Car Experience Fantastic experience! I drove down to Doylestown PA from Westchester County, 2 hours away, to buy a pre-owned Subaru Forester I found on AutoTrader.co Fantastic experience! I drove down to Doylestown PA from Westchester County, 2 hours away, to buy a pre-owned Subaru Forester I found on AutoTrader.com. If you've ever shopped for a car online, you know how stressful a process it is, and how full of false and bad information and cars that are mysteriously "no longer available" etc. But but my experience with Keenan Honda was 100% wonderful. I saw a 2006 Subaru Forester with low milesI was very interested in and emailed the dealership right awar. Patrick Regan emailed back within an hour and gave me additional information about the car and the free Carfax report. After checking the reviews of Keenan on on DealerRatings.com and Cargurus.com I made a date to drive out and see the car. I've owned a dozen cars and this was the most relaxed and easy experience I have had. The car was exactly as advertised. Pat let me take the car for a test drive, and after it looked good, I took it to a local mechanic to have it checked out while he waited back at the dealership. The car got an A+ grade from the mechanic and we made a deal; they had even done some work on the car to prep it for sale. The price was under KBB. The finance process was easy. I was out of there in 2 hours. Pat even drove me to the Enterprise location so I could drop off the 1-way rental car when the deal was done. Pat answered all my questions and didn't try and upsell me or sell me a different vehicle. The car was priced fairly and was completely as advertised. Everyone at the dealership was very low key and friendly. The salesmen wear polo shirts and khakis, not suits, which is good by me. If I am in the area again, I would buy another car from these guys. More

Another Great Experience I Love my 2004 Honda Accord purchased at Keenan, so when it came time to trade in my husband's Ford...Keenan Honda was our only consideration. Our sa I Love my 2004 Honda Accord purchased at Keenan, so when it came time to trade in my husband's Ford...Keenan Honda was our only consideration. Our salesman Josh Storey was great, we picked the CRV. Got a great trade in for the focus. He took time to explain all of the features, and we left with a great car and reinforced confidence in Honda, the Keenan dealership and Josh! More

Great Dealership Very friendly and honest dealership. Josh was great to work with for the purchase of our Pilot. They do a great job with their certified used vehicles Very friendly and honest dealership. Josh was great to work with for the purchase of our Pilot. They do a great job with their certified used vehicles - new tires, very clean, etc. Thank you. More

Another Fantastic Experience! Every time I work with the folks at Keenan (sales, service), I walk away extremely happy! I had a great experience last night in getting my new CR-V- Every time I work with the folks at Keenan (sales, service), I walk away extremely happy! I had a great experience last night in getting my new CR-V--Andrew is the best, even remembering details from my last visit! Thanks Andrew and Karen for everything! More

Great Experience Great buying experience! Andy was extremely knowledgable about the vehicles we were considering and helped us make an informed decision without press Great buying experience! Andy was extremely knowledgable about the vehicles we were considering and helped us make an informed decision without pressuring us into anything. More

Keenan Honda Review My mom recently purchased a new Civic at Keenan Honda. We had a great buying experience with salesman Peter Fuhrmann. He explained the car in great de My mom recently purchased a new Civic at Keenan Honda. We had a great buying experience with salesman Peter Fuhrmann. He explained the car in great detail and was very informative. Keenan Honda is a great place to buy a car from........ More

great overall experience I had spent about 3 hours at the Toyota dealer prior to my visit to Honda, I went in honda tired but ready to get a new car. I told Kyle I didn't want I had spent about 3 hours at the Toyota dealer prior to my visit to Honda, I went in honda tired but ready to get a new car. I told Kyle I didn't want any xxxxxxxx salesmen talk, just give me your best deal. 15 minutes later I had my new car. that's the way it should be. I'm very happy and satisfied with my new car, and I will definitely recommend keenan to my friends and family. More

Buying a new car Keenan Honda made our new car buying experience a very relaxing and smooth one. They were helpful, courtious and patient with all our questions. Eri Keenan Honda made our new car buying experience a very relaxing and smooth one. They were helpful, courtious and patient with all our questions. Eric Mumma did an excellent job both with the initial test drive and the purchasing process. He is kind, patient and did all he could to give us the best price for our new car. He was detailed in going over the features of the car and helpful in setting up features. I would highly recommend Eric and the Keenan Honda staff to family and friends.:) More