
Faulkner Honda of Doylestown
Doylestown, PA
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Very Pleased My husband and I had visited several dealerships that day and test drove several vehicles. We returned to Keenan Honda because, out of all the local d My husband and I had visited several dealerships that day and test drove several vehicles. We returned to Keenan Honda because, out of all the local dealerships we visited, the sales person at Keenan was the most knowledgeable. He was honest and answered all of our questions about the cars we were interested. He was not pushy and did not make us feel like we had wasted his time when we left without a commitment right away. This is the second car I have purchased from Keenan and would recommend this dealership to anyone. The service is outstanding, the sales reps are very knowledgeable. We bought our car, honestly, because of the sales person, Kyle Tatro. More
Great experience This was my 3rd Honda that I've purchased through Keenan in doylestown - Mitch Lesack was very friendly attentive and a great sales person - I would h This was my 3rd Honda that I've purchased through Keenan in doylestown - Mitch Lesack was very friendly attentive and a great sales person - I would highly recommend him - my car was ready when I came back to pick it up on time and he was extremely helpful reviewing all the gadgets in the car!!! Thanks!! More
Great Service I have just purchased my 5th Honda from Keenan in 8 1/2 years. Andrew Sassane is an excellent salesperson with good follow-up without being pushy. A I have just purchased my 5th Honda from Keenan in 8 1/2 years. Andrew Sassane is an excellent salesperson with good follow-up without being pushy. At time of purchase, Andy thoroughly explained the functions of the car with great patience and made sure I understood. I did look at other dealers and other types of vehicles, but something drew me back to Keenan and another Honda. We have consistently experienced good service from this dealership -- I am pretty picky when it comes to sales and service. Andy did not disappoint, and I can highly recommend him and Keenan Honda. More
hmmmm mom and I went in there to test drive.....there 20 minutes and no one approached. Sales people, especially a middle aged red haired woman, walked by u mom and I went in there to test drive.....there 20 minutes and no one approached. Sales people, especially a middle aged red haired woman, walked by us many times,made eye contact, and went to sit back at their desks. No one asked if we needed anything, or if we were being helped. No one had any clients at their desks; is it because we were 2 women? We went out into parking lot to look around, and I yelled at a salesman across the lot, "could someone help us with a test drive?" That salesman was Chris. Thank goodness for him!!! He was in the middle of helping another person, but assisted us as well, without anyone feeling "second choice". He initially said someone else would help us, but he couldn't get anyone. I told him we were there 2 test drive 2 or 3 cars, and my husband would be back to purchase it in the next 2 days. He was polite, thorough, informative, took his time, and funny. He turned what was shaping up to be a horrible experience into a very pleasant one. I rated customer service a 3...that is not Chris.. I rated this on the 20 minutes of us being ignored.... Chris was a 5! My husband went and looked for Chris , but he was off, so Mike P, manager, assisted my husband. My husband is in sales, and felt well taken care of. We went back to pick up the car, and there was Chris, still busy, but so ready to help us close the deal and get on our way! He is a great guy, and I would definitely work with him again....I am going to recommend him to people, but he and Mike are the only reasons I would go back to this dealership. We are happy with the product More
Perfect Pilot Our experience couldn't have been better. Patrick understood our budget and wasn't pushy. In the end we feel like we got the car we were meant for. On Our experience couldn't have been better. Patrick understood our budget and wasn't pushy. In the end we feel like we got the car we were meant for. Once we got the car home I noticed a couple of items missing. Patrick worked with the restore tech and 2 days later our car was complete. More
Purchase Accord Decided to consider the purchase of a new Accord and selected dealership because of convenience and nice marketing piece we had received that woul Decided to consider the purchase of a new Accord and selected dealership because of convenience and nice marketing piece we had received that would save us $500 off the negotiated price. Everybody was extremely helpful and there was no high pressure approach. Would recommend to any friends that if they were considering a Honda they should talk with the folks at Keenan Honda. More
Great Experience...Great Price We bought a 2014 Honda CR-V LX last month from Keenan Honda, and we love it! As a returned customer, our experience with Keenan was great as expected. We bought a 2014 Honda CR-V LX last month from Keenan Honda, and we love it! As a returned customer, our experience with Keenan was great as expected. Pat Regan was our sales person, and he did great job in all aspects of the sales transaction. Pat gave us a thorough walk-through of the cars functionality and helped us to set my Bluetooth up. Not only he answered all our questions at dealership location, but he also gave us a call after 3-4 days whether everything is going well with new vehicle. I would highly recommend Pat and his team at Keenan Honda. More
McGeehan Review We had a pretty good idea upon arriving that we wanted to buy a 2014 CRV EXL and we were doing so through the Costco Auto Program. Cindy Carr was our We had a pretty good idea upon arriving that we wanted to buy a 2014 CRV EXL and we were doing so through the Costco Auto Program. Cindy Carr was our salesperson and she was very good - thorough on walking us through the pricing, including our trade-in, and we were very pleased with the bottom line cost. The only less than stellar comment I would submit was that it took inofdinately long time to get the car prepped and us out the door on the way home to West Chester. Not Cindy's fault, but I guess there may have been a backlog in the prep area. Overall, we were pleased with our experience and Cindy went out of her way to retrieve CD's from our trade in and mailed them to us earlier in the week. I thought I had retrieved them all before coming into the dealership, but not the case. Cindy was very quick to call and agreed to sent them in the mail to us. More
Impressive dealership I approached Kennan Honda armed with extensive research on the price range and a description of the Certified Honda I was looking for. I found the S I approached Kennan Honda armed with extensive research on the price range and a description of the Certified Honda I was looking for. I found the Sales Consultant, Eric Mumma, to be cordial, engaging and informative. Our negotiation was straight-forward and low key. I left with the car I was looking for at a fair price. I have already received follow-up calls offering further assistance if needed. I am impressed with the friendliness of personnel I met, the neatness of the premises, and Keenan Honda's aura of organized efficiency . More
2014 Honda Accord EX-L Lease I recently leased a new 2014 Honda Accord EX-L through Keenan Honda. I thought that the overall experience at Keenan was excellent. My salesman was I recently leased a new 2014 Honda Accord EX-L through Keenan Honda. I thought that the overall experience at Keenan was excellent. My salesman was Mitch Lesack. I found Mitch to be extremely friendly and helpful through the entire process. I would highly recommend Mitch and Keenan Honda to my friends and family. More