
Faulkner Honda of Doylestown
Doylestown, PA
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Great experience all around I must say down the line, the sales team treated me very well. The test drive was great. Patrick was very knowledgeable of the different models I was I must say down the line, the sales team treated me very well. The test drive was great. Patrick was very knowledgeable of the different models I was considering. I was looking at the 2014 Honda Accord Ex. The numbers for the car were agreed upon pretty quickly, no haggling. A good price to boot. Next was the finance dept.. Oh how I despise finance depts at car dealerships. Mix up numbers, change pricing of the car, and not to mention overselling unneeded warranties. But at Keenan I was in and out in 5 minutes. He told me to just sign off on the car. Wow, that was easy. Afterwards, Patrick solved the insurance situation and proceeded to walk me through the owners manual. He showed new features and helpful hints to make my car transition easier. On top of that, we went to my car and he patiently helped me setup my Bluetooth. Great customer service. I forgot to mention I bought my car on Friday the weekend of Labor Day. I'm pretty sure Patrick wanted to go home and start his weekend but he stayed to help me. I can't say enough how well I was treated at Keenan. Thank you very much. More
Purchased a used Cr-V My '96 CRV transmission failed after 166K miles. Tim was great in service explaining my options. It wasn't worth repairing. Josh was very helpful h My '96 CRV transmission failed after 166K miles. Tim was great in service explaining my options. It wasn't worth repairing. Josh was very helpful helping me find a used CRV. We had a deal finalized in less than 48 hours. Josh was easy to work with, knew what I needed, and helped me through the process. He is a huge asset to Keenan and a delight to work with! Thanks also to Steve for his assistance with financing options and warranty info. I am pleased with all levels of customer service at Keenan. More
New car Purchase Honda Civic - First time Honda Owner Upon arrival we were greeted shortly after we parked our car. Josh Storey was our Sales Associate, he was very knowledgeable and professional. He sh Upon arrival we were greeted shortly after we parked our car. Josh Storey was our Sales Associate, he was very knowledgeable and professional. He showed us the different modles and explained all the details and features of the cars. Once I chose a car he explained all the features and made sure I was satisfied and happy with the car that I purchased. From the time we arrived till the end of the purchase, the service and all communications with Josh was extremly excellent, he worked with us and went out of his way to make this experience extremely easy and very professional from start to finish. I would definately recommed Keenan Honda More
no pressure, worked with us. Cindy Carr was very professional. She knew all the details about the car and the offers we received. She and Keenan worked with us until we got the ca Cindy Carr was very professional. She knew all the details about the car and the offers we received. She and Keenan worked with us until we got the car we wanted and a fair price. More
Purchase New Honda Civic - First Time Honda Owner This was our first time visiting Keenan Honda in our search for a new car. Not being from the area we worry about finding a good dealership with good This was our first time visiting Keenan Honda in our search for a new car. Not being from the area we worry about finding a good dealership with good people. We were greeted fairly quickly when we walked in and our sales consultant, Eric Mumma was great. He worked with us on our budget and went out of his way to make sure that we were satisfied and happy with the final product and it did not phase him when we kept looking at several models and features of cars. Everyone in their role made sure to explain everything in detail and we would definitely go back to purchase another car. More
Used car purchase for daughter We did a lot of upfront online research. However, there's a lot of dealerships nearby that were convenient to visit, and I could check the inventory We did a lot of upfront online research. However, there's a lot of dealerships nearby that were convenient to visit, and I could check the inventory for myself on Sunday or during regular hours. I've never owned a Honda before, but knew of its quality reputation from references, including a co-worker who recently purchased a used vehicle there for his growing family. Of all the local dealerships visited, Keenan Honda was the only one during my visits to the lots where I was greeted every time by someone in Sales. Joe provided excellent sales service from the start and was prompt and detailed in all communications. He got the answers quickly from service and/or management quickly for anything that came up. All my concerns were addressed. My experience with the service there on prepping the vehicle and their addressing any issues, combined with some other references to the service quality, has me confident that my vehicle will be taken care of by bringing it there. Thanks More
Purchase new Honda Accord Pat was very helpful and informative. Mark answered questions and kept things moving when Pat was on vacation. Overall good experience. Would not hesi Pat was very helpful and informative. Mark answered questions and kept things moving when Pat was on vacation. Overall good experience. Would not hesitate to recommend to friends. More
Leasing a 2014 Honda Civic LX Recently leased a 2014 Honda Civic LX through Pat Regan at Keenan Honda and my experience was great. Pat was very accommodating of any questions I had Recently leased a 2014 Honda Civic LX through Pat Regan at Keenan Honda and my experience was great. Pat was very accommodating of any questions I had, and explained every feature of the car in great detail. Additionally, he was very outgoing and made the overall experience comfortable and enjoyable. I highly recommend Keenan Honda to anyone looking for a friendly, knowledgeable environment to purchase or lease a car. More
Excellent Customer Service Pat Reagan was an experienced and knowledgeable salesman who went the extra mile to make our purchase a super experience. He worked to meet our requi Pat Reagan was an experienced and knowledgeable salesman who went the extra mile to make our purchase a super experience. He worked to meet our requirements, as well as his sales manager is making our experience an exceptional one. Great teamwork on their part!!!! Major issue in getting the finance side completed however. We waited two and one-half hours (2.5) to get into the finance office to complete the paperwork. Took only fifteen (15) minutes to get that done once we made it to the office. This needs to be streamlined!!!!! More
met our expectations Friendly service. Our salesman Andrew was helpful and patient and knew his business well. We were pleased with the pricing and choice of new vehicles Friendly service. Our salesman Andrew was helpful and patient and knew his business well. We were pleased with the pricing and choice of new vehicles that were available in the class we wanted to purchase. It was an overall great experience, we love our new car. More