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Faulkner Honda of Doylestown
Doylestown, PA
3,221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,221 reviews
October 16, 2016
I am very satisfied with the service I received from Joe and We purchased a certified Honda CRV from Joe recently. And so far very enjoy the car. Joe is a good salesman, he is very professional, informative, fri We purchased a certified Honda CRV from Joe recently. And so far very enjoy the car. Joe is a good salesman, he is very professional, informative, friendly, attentive, honesty and clear in every explanation. I would recommend him to my friends. Hong More
by Hong
Employees Worked With
Joe Danzo
October 14, 2016
Lack of respect for customers time I came in on a Monday to have clips installed on my wheel well. When I called to make an appointment the person said I didn't have to I could use "exp I came in on a Monday to have clips installed on my wheel well. When I called to make an appointment the person said I didn't have to I could use "express". When I arrived on Monday express said it would be about a two hour wait. I said I would come back another time. The person behind the counter said I can schedule you for another day. We agreed on Wednesday first thing. I arrived at 9 am. The person said it would be about 45 minutes. I was in the waiting area for almost 2 hours. I went to the counter to find out what was going on. The person said he would check. He came back and said they were getting ready to start on it. If the wait time was going to be that long I could have easily left the car. It is disturbing that no one said to me what the true wait time was. The person said they are short staffed. Not my problem. The problem I have is that no one was honest with me up front. The service mgr came out and said he would give me a free oil change. I don't want or need an oil change. I wanted my 2 hours back that I was sitting in the waiting room. I left and agreed to bring the car back Thursday. We have purchased cars from your dealership and get all of our vehicles serviced there but honestly we will need to rethink where we go based on this experience. I really don't complain and am very tolerant of most things but this crossed the line. Hope the feedback helps. More
by Judy and mike
Employees Worked With
Not sure
October 13, 2016
OUTSTANDING EXPERIENCE! We took a leap of faith away from our usual make and dealer...We then went to Keenan. Our objective? To lease a CR-V. Our experience was so effortless We took a leap of faith away from our usual make and dealer...We then went to Keenan. Our objective? To lease a CR-V. Our experience was so effortless that we ended up leasing 3!!! The staff members were so down to earth and gracious. There was no pressure. Every step of the process was easy. We did our homework prior to going in and there were no surprises. It was a completely honest transaction x3! The staff members were knowledgable, pleasant, and trustworthy. The service crew had all three vehicles readied to perfection. More
by Mark and Jeanne
Employees Worked With
Jennifer Krueger, Service Department, Steve Kern, Josh Storey, Chay Jenkins, Brian Kimmey
October 12, 2016
Purchased 2016 Pilot Joe was honest and open throughout the entire process of the purchase of this new vehicle He was friendly and I enjoyed in doing business with him. Joe was honest and open throughout the entire process of the purchase of this new vehicle He was friendly and I enjoyed in doing business with him. More
by Vargisth
Employees Worked With
Josh Storey, Joe Danzo
October 11, 2016
Great, honest service I came to Joe Danzo to buy a new Honda CR-V, actually my first purchased vehicle ever, and had just come from out-of-state and moved to the area. I di I came to Joe Danzo to buy a new Honda CR-V, actually my first purchased vehicle ever, and had just come from out-of-state and moved to the area. I did not have my PA license yet and did not know to register in PA I would need to change my license first. Another dealership would have actually sold me the car and left me with transferring registration, a hassle I was not aware of and did not need, but Joe actually told me the truth; I appreciated that and came back for a great, low price on a new CR-V. Once I had my license I got my car 100% ready to go the same day. Thanks Joe and the rest of the team! More
by DavidZ
Employees Worked With
Josh Storey, Joe Danzo
October 10, 2016
Honest and easy transaction My service experience was excellent from start to finish. I got exactly what I wanted at a price that was better than anticipated. It was quick, eas My service experience was excellent from start to finish. I got exactly what I wanted at a price that was better than anticipated. It was quick, easy and painless! I look forward to working with Joe in the future. More
by BT
Employees Worked With
Joe Danzo
October 10, 2016
Great Experience Purchasing my First Car I had an excellent experience purchasing my new Civic at Keenan Honda with Pat Regan. This was my first car purchase and everything went very smoothly I had an excellent experience purchasing my new Civic at Keenan Honda with Pat Regan. This was my first car purchase and everything went very smoothly. Pat is very knowledgeable and took the time to show me all of the car's features before purchase. Before driving away with the Civic, Pat reviewed the manual and made sure to note important pages for reference. I feel like I got a great deal on a reliable and attractive vehicle. Thanks for such a great experience! More
by Ashley S
Employees Worked With
Patrick Regan
October 10, 2016
Great Experience My experience purchasing a new Honda HRV was excellent. Mitch was very helpful without ever placing pressure to purchase. I would definitely recomme My experience purchasing a new Honda HRV was excellent. Mitch was very helpful without ever placing pressure to purchase. I would definitely recommend Mitch and Kennan Honda. More
by Kathleen N
Employees Worked With
Mitch Lesack
October 08, 2016
Great Personal Attention I came into Keenan Honda because my old car was involved in a fire and needed to be replaced. Despite being in a pressure situation, I never felt pres I came into Keenan Honda because my old car was involved in a fire and needed to be replaced. Despite being in a pressure situation, I never felt pressured by Mitch. After talking with him for a short period of time, it felt like we knew each other for years.Mitch understood my car-buy needs, and we settled on a car and price in a short period of time. Mitch truly made the car-buying experience easy and hassle-free. Thanks Mitch!!! More
by mikepat33
Employees Worked With
Mitch Lesack
October 07, 2016
service department is terrible The name of the department should be changed because they do not know what service means. They have absolutely no respect for your time and could care The name of the department should be changed because they do not know what service means. They have absolutely no respect for your time and could care less. It is the typical experience we all dread when having to go to the dealership. More
by jlyons
Employees Worked With
Colin
