
Faulkner Honda of Doylestown
Doylestown, PA
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Good Experience I had a good experience purchasing my car. I have bought other vehicles from here too and hope to make more purchases in the near future. I had a good experience purchasing my car. I have bought other vehicles from here too and hope to make more purchases in the near future. More
Easy to Work With I worked with Joe on the purchase of a certified pre-owned vehicle and the trade of my car. I was traveling from an hour away so I did not want to wa I worked with Joe on the purchase of a certified pre-owned vehicle and the trade of my car. I was traveling from an hour away so I did not want to waste my time by finding out that what I expected ahead of time was not going to be reality once I was at the dealership. Joe and I worked out most of the details over the phone, and I was not thrown any curveballs once I arrived. The vehicle I purchased was as advertised and I am very happy with it! The trade value I received for my car was what I expected and what I thought to be fair. It was definitely worth the trip to deal with Joe and get into the right vehicle. This is my second time buying a car at Keenan, and I will continue to come back since I had a good experience with both of my purchases. More
No Nosense & Simple Eric was always available to answer question during multiple visits. When I came with a price he agreed to the price almost instantly. No Nonsense. Eric was always available to answer question during multiple visits. When I came with a price he agreed to the price almost instantly. No Nonsense. Pleasant & Cordial. More
Great Experience Patrick Regan He is nice & great sales person I love My Car!!!!!!!!!!!!!!!! I will recommend him to friends & family Thanks for great se Patrick Regan He is nice & great sales person I love My Car!!!!!!!!!!!!!!!! I will recommend him to friends & family Thanks for great service Overall a very good experience with Keenan Honda More
Easiest trade yet! This is the second car I've leased from Keenan, and the experience was twice as easy! I turned in my previous car that was significantly over mileage This is the second car I've leased from Keenan, and the experience was twice as easy! I turned in my previous car that was significantly over mileage and presented several unique financial changes in my life, including being a new grad student. Joe found a way and stayed confident that he could get me into a new car that very day. Within four hours, I emptied out my car and drove my new civic home! THANK YOU, JOE! More
2nd vehicle we purchased with Cindy Cindy knows the car(s) we bought - always gives us a good, detailed explanation of the dashboard workings, etc - we've purchased our truck and our CRV Cindy knows the car(s) we bought - always gives us a good, detailed explanation of the dashboard workings, etc - we've purchased our truck and our CRV from Cindy at Keenan and that should tell you everything you need to know. More
Good follow-up by service manager I took a Honda Odyssey in for state inspection and 160,000 mile service, which I had scheduled online through their website. When I picked up the van I took a Honda Odyssey in for state inspection and 160,000 mile service, which I had scheduled online through their website. When I picked up the van, I looked at the invoice. The service advisor was right there, and said he would go over it with me. It showed that an air filter and cabin air filter were replaced. I told him that I had just replaced both myself the week before, and had bought the filters there. He apologized and went to the back for a few minutes. He returned with the filters they had removed, which the technician had thrown in the trash. They looked like new. I was credited for the price of the filters, and the service advisor did apologize several times. I later received a call from the service manager, apologizing for the error, and assuring me that the technician who serviced my van, and all the technicians at Keenan Honda, have been instructed to not just follow the instructions on the paperwork, but to think and do the best thing for the customer in the future. I was satisfied with this response and follow-up. This dealership gives service discounts for high-mileage vehicles. More
excellent service Joe and the entire Keenan team were great. Thoughtful, kind, thorough and and efficient service. Made the car buying experience a pleasure. Will re Joe and the entire Keenan team were great. Thoughtful, kind, thorough and and efficient service. Made the car buying experience a pleasure. Will return as a customer. More
Glad we picked Keenan to buy Honda FIT We read reviews of The Honda FIT online. After the test drive and demonstration of features by Joe Danza, we crossed off the other potential car/dea We read reviews of The Honda FIT online. After the test drive and demonstration of features by Joe Danza, we crossed off the other potential car/dealer on our list. It was obvious that this was the car we wanted and the dealer we wanted. We took it home, and demonstrated all the features, as shown to us by Joe, to our neighbors. The car was a big hit, especially the configurable back seating and back-up camera. Also admired was the door that opens extra wide, so that we could fit my mother's wheelchair easily into the back. All of the staff were helpful and efficient. More
Best experience ever No pressure. Salesman was patient, answered all my questions during and after test drives. Helped me compare costs, amenities. Handling and options. No pressure. Salesman was patient, answered all my questions during and after test drives. Helped me compare costs, amenities. Handling and options. Finance person was friendly and extremely knowledgeable. I have not purchased a new car in many years and was very nervous. Their patience and good nature and availability made buying a car at Keenan a genuine pleasure. More