Faulkner Honda of Doylestown

Great Experience The staff at Keenan Honda were great. We walked in looking to buy a new car and we were seen right away, after test driving the car was detailed three The staff at Keenan Honda were great. We walked in looking to buy a new car and we were seen right away, after test driving the car was detailed three times until everything was perfect. More

Great Experience The staff atKeenan Honda were great. We walked in looking to buy a used car and we were seen right away. Each person along the process was extremely h The staff atKeenan Honda were great. We walked in looking to buy a used car and we were seen right away. Each person along the process was extremely helpful and knowledgeable. Thank you for getting our family in the car we needed not the one you had to get off the lot! More

Long History of excellent customer experience We just leased a new Ridgeline. It is a pleasure working with Pat and Keenan. Pat is a professional, asks questions, actually listens, provides answ We just leased a new Ridgeline. It is a pleasure working with Pat and Keenan. Pat is a professional, asks questions, actually listens, provides answers, no pressure. This is our third lease with Pat at Keenan. Each time it has been a very positive experience. We can also say the same about the service department. They do a great job servicing our new leased cars as well as our 2008 Odyssey. Great service and value! More

Gratifying interchange between me and Keenan Honda Satisfying interchange of buying a new car and trading in my old car with Joe. He was professional and explained all the necessary details in a frien Satisfying interchange of buying a new car and trading in my old car with Joe. He was professional and explained all the necessary details in a friendly and understandable way. I'd recommend Keenan and Joe for the future? More

Great experience!!! Brian was so helpful finding me a used vehicle that fit my needs and budget! No pressure and explained the whole process step by step. Referring all m Brian was so helpful finding me a used vehicle that fit my needs and budget! No pressure and explained the whole process step by step. Referring all my friend and family to Brian and Keenan Honda! More

New car purchase with Joe Danzo I was very happy with my new car buying experience with Joe Danzo. Joe was very respectful, and responsive to all of my questions and concerns. I di I was very happy with my new car buying experience with Joe Danzo. Joe was very respectful, and responsive to all of my questions and concerns. I did not feel pressure to finalize the purchase until I was satisfied with the terms of the deal. Joe did a great job facilitating the negotiating process with his team. I would use him again in the future, and recommend him to anyone looking to purchase a car. More

New car purchase with Mitch Very happy with my car buying experience. Mitch was extremely helpful and not at all pushy. He helped guide me to the model for me. Would highly rec Very happy with my car buying experience. Mitch was extremely helpful and not at all pushy. He helped guide me to the model for me. Would highly recommend him. More

Mitch Lesack and Keenan Honda exceeded customer expectation Mitch Lesack, sales consultant at Keenan Honda (Doylestown, PA) is a role model for sterling customer service. During the last 60 years, I have pur Mitch Lesack, sales consultant at Keenan Honda (Doylestown, PA) is a role model for sterling customer service. During the last 60 years, I have purchased quite a few new cars, yet my recent experience at Keenan Honda when buying a Ridgeline truck is far above all of the other dealerships from coast to coast. From my initial contact with Antonia to Mitch for sales, Steve and Kyle in accounting, as well as Willis (the driver who picked me up) round out the fabulous team at Keenan Honda that made my experience so memorable. At this dealership, I never felt any pressure on the financial aspect of closing the deal, but rather felt they were sincerely interested in meeting my vehicle needs and preferences. Rather than going through scripted procedures that felt like a robotic treatment at other car dealerships, at Keenan they focused on what would make me happy as a customer. Each interaction with Keenan Honda (phone, text, email, and face-to-face) demonstrated exemplary customer service. In my previous car purchases, the bottom line OTD price was the dealership target whereas at Keenan, I felt as if they adopted me into their family. (They care about me as a person, not a dollar sign.) What stands out in my mind is the thoroughness that Mitch politely conveyed to me as he explained the incredible Ridgeline truck (rides like a comfortable car), verified that all of my questions were answered, and made certain that my requests were followed up. During the actual order write-up, I never felt any pressure to purchase additional features to boost the sales price; instead, Mitch offered options to address my concerns such as my indicated desire to purchase an extra key fob (a pricey item). As an alternative, Mitch recommended the Keenan Shield as a package that included features such as key replacements and wheel protection that appealed to me since I have a tendency to hug curbs when driving. Rather than just quickly point out a few features on the vehicle and then assume I could read the manual as many others salespeople do once the contract is signed, Mitch spent several hours with me in the new vehicle to verify that I was comfortable with the entire operation. For example, I found the opening/closing of the bed cover to be a bit challenging, so we practiced outside in spite of the scorching temperature until I caught on. His patience, gregarious personality and attention to details met and exceeded my customer satisfaction. For an amazing car shopping experience, I suggest that you contact Mitch Lesack at Keenan Honda since he exemplifies the bell ringer for customer service. More

Love My Civic Si! I cannot be happier with the amazing service from Keenan Honda. My salesperson Deanna was very knowledgable and answered all my questions. I also want I cannot be happier with the amazing service from Keenan Honda. My salesperson Deanna was very knowledgable and answered all my questions. I also want to thank Rob Thompson who helped expedite my purchase. I can't thank them both enough. I am recommending Keenan to everyone! More

Great experience and customer service! Cindy met with us to find out our needs and desires and worked with us to find a deal that met our financial and vehicle needs. We were very pleased w Cindy met with us to find out our needs and desires and worked with us to find a deal that met our financial and vehicle needs. We were very pleased with the entire personable interaction. More