Faulkner Honda of Doylestown

Very fast checkin. Comfortable waiting area .Service Advisor was friendly and to the point. Took care of my fob issue. Car was washed. Inspection and checkup was compl Comfortable waiting area .Service Advisor was friendly and to the point. Took care of my fob issue. Car was washed. Inspection and checkup was completed in 1 hour. More

Work done promptly and reasonable cost. Service writer kept informed and was very helpful. Great waiting area. Service writer kept informed and was very helpful. Great waiting area. More

Showed me everything about the vehicle and didn’t take too long and was very nice too long and was very nice More

Everyone was attentive to our concerns and cared about what we could afford and needed. Al , sales rep, and Sebastian, financial advisor, were very patient and helpful what we could afford and needed. Al , sales rep, and Sebastian, financial advisor, were very patient and helpful More

Worked with Ashley and she was fantastic. Had an issue with mice in my car and I had an insurance claim. She was polite, courteous, and has a great attitude. She worked hard for me to get a p Had an issue with mice in my car and I had an insurance claim. She was polite, courteous, and has a great attitude. She worked hard for me to get a proper outcome. She is a true asset to your company. More

Excellent place for service, I send all my friends and family to Faulkner for service family to Faulkner for service More

We went in to look at and probably purchase a CPO 2021 Odyssey EX-L. But when we got there we were informed that it was a new arrival on their lot and had just learned that it was affected by a recall and Odyssey EX-L. But when we got there we were informed that it was a new arrival on their lot and had just learned that it was affected by a recall and as such, Honda would not allow them to sell it as a CPO. We were very upset, as we had traveled over 1 hour to see it and they had no other used or CPO Odysseys on the lot, which is what we were set on. In fairness to them, we should have called ahead before we drove all the way there, but we were so eager we just drove down to see it, assuming everything would be fine. Our salesperson, Dawn, was determined to do all she could to help us out and not allow our trip to be in vain. So after searching around she found a brand new 2024 Odyssey, same trim as the CPO one we were interested in, that was literally rolled off the delivery truck earlier in the day. Obviously, being brand new, it was a bit more than the CPO model, but after some doing, Dawn and the finance team got it within our budget and we were able to drive home in our first brand new car ever! Thanks to Dawn and everyone at Faulkner who helped us turn what we worried would be a wasted trip into the best experience we've ever had! More

Shout out to Faulkner on all counts! Mitch for his help and expertise on ordering our new Pilot, Corey for thoughtfully and efficiently overseeing our service every time we come in, Ash Mitch for his help and expertise on ordering our new Pilot, Corey for thoughtfully and efficiently overseeing our service every time we come in, Ashley (who has the coolest pen) for checking us out tonight, and the best waiting room in town. I am the only driver in the family, so car trouble is difficult. When what looked like a long repair was needed, Corey arranged for a loaner car. all good! More

Great staff and very knowledgeable! Very relaxed, open and honest communication! Salesperson Joe was a pleasure to work with to get our new car! Very relaxed, open and honest communication! Salesperson Joe was a pleasure to work with to get our new car! More

We had a problem and Vic Letitia, President and General Manager, immediately stepped up to correct the situation and work out a solution with our best interests. Whenever I see the Faulkner name I’ll re Manager, immediately stepped up to correct the situation and work out a solution with our best interests. Whenever I see the Faulkner name I’ll remember Mr Letizi’s genuine concern and help. We also dealt with Mitch Lesack who was also most kind and helpful More