Faulkner Honda of Doylestown
Doylestown, PA
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Faulkner Honda of Doylestown was by far the best dealership we have experienced. From the minute we walked in we were greeted by friendly employees. We had an appointment so were directed to Jackie dealership we have experienced. From the minute we walked in we were greeted by friendly employees. We had an appointment so were directed to Jackie who was so apologetic for not being able to successfully reach us to inform us the vehicle we wanted to test drive wasn’t available. She was so apologetic even though it was our mistake for inputting the wrong phone number online. Seeing how much she cared was just the beginning of how we were treated at Faulkner Honda. She introduced us to Dawn who was one of a kind. She took time to learn about our lives so she could better understand what we were looking for. We talked about options and after going through options we ended up deciding one of the vehicles they had on site was actually better suited for our needs. They REALLY care about the customers and don’t push you into anything like some other experiences we have encountered. Dawn not only took us on a test drive but went through the entire car and features with us. She was extremely professional but also made it very comfortable. Once we started talking financial items we felt like everything we said was heard. The process of the sale was very transparent and when asking for a breakdown of the cost it was available in an instant right on the screen. We felt all the prices were honest. As we learned more and more about the Faulkner Family it was apparent that all of the employees pride themselves on living those values. Everyone that we interacted with took great pride in the family oriented business and by the time we left we felt like we were welcomed into that family too! Jake was our final stop in the process and he followed suit, friendly, transparent, honest, professional and matched our humor as we went through the signing process. We were the last ones at the dealership yet no one made it feel like we had inconvenienced them staying a little late. This has been by far the best car buying experience. We gained a new vehicle but also new friends/family! Highly recommended!! More
I had a great experience purchasing a vehicle from Faulkner Honda. I worked with Dawn and it was delightful. She was friendly, helpful, and sincere. She helped me move my transaction forward with grac Faulkner Honda. I worked with Dawn and it was delightful. She was friendly, helpful, and sincere. She helped me move my transaction forward with grace and efficiency. She even gave my family a brief tour of the onsite car museum. I came to Faulkner on a whim and I will visit again when we’re shopping again, simply for their superb customer service. More
From the minute we arrived, my husband and I could feel the friendly vibe of this dealership. We were greeted immediately at the door by someone who asked what we were interested in. Very quickly, that p the friendly vibe of this dealership. We were greeted immediately at the door by someone who asked what we were interested in. Very quickly, that person had Joe Danzo come to meet us. He put us at ease immediately while finding out which vehicle we wanted to buy. After we took a test drive, we were able to reach an agreement on the purchase. We would highly recommend to anyone who is interested in buying a car from this dealership that s/he/they ask for Joe Danzo as a salesperson. He will make the purchase of a car a very pleasant experience! More
The experience at Faulkner Honda was terrific. Brenden greeted me when I entered and it was clear quickly that he was going to make sure this car buying experience was a positive one. From Brende Brenden greeted me when I entered and it was clear quickly that he was going to make sure this car buying experience was a positive one. From Brenden through Chris everyone I met was professional, friendly and focused on helping me find the right car at the right price. I have owned Hondas before and have worked with Faulkner dealers in the past. If you are looking for a new car stop in and see Brenden. More
Brenden was amazing from start to finish. His natural sales ability, enthusiastic personality and follow up ( since I have over 30 years of sales) was the determining factor to purchase from His natural sales ability, enthusiastic personality and follow up ( since I have over 30 years of sales) was the determining factor to purchase from Faulkner. Also Johnny his sales mgr, Jacob (finance) who took a lot of time ..and Sebastian assisted. They all possessed the same qualities and made it seamless. I also want to mention Joe since he was an interface and relayed my messages which I received call backs. We have dealt with their excellent service.dept for.many years. Corey has been our service tech and is honest as well as knowledgeable ‼️ I have another Honda with over 180k plus miles and will buy from Faulkner again‼️ Thank you for your excellent customer service and care that we were given every step of the way. Your turnover is low which speaks volumes:)‼️ More