Faulkner Chevrolet Bethlehem

Faulkner in my mind needs to shut down and start over, if i owned the dealership-I would hire Honda and or Acura trained associates for service and sales! Honda and Acura get it- the CTS my wife bought now h i owned the dealership-I would hire Honda and or Acura trained associates for service and sales! Honda and Acura get it- the CTS my wife bought now has 9,000 miles on it and we hate it! nothing but trouble and Faulkner treats us like it is our fault- I guess in a way it is, we should have never left Honda- This dealer treats people so bad I cant believe Gm hasn't thrown them out- Stay Clear of Faulkner! More

We came in on Sat., interested in seeing a CTS. Not only was there no one in the front to greet us, when a group of three men finally sauntered out from the back nether regions of the bldg., the one who fin was there no one in the front to greet us, when a group of three men finally sauntered out from the back nether regions of the bldg., the one who finally spoke to us wouldn't look either I or my husband in the eye. Further, he was extremely negative and did not once give a straight answer. He proceeded to treat us like outcasts and I told my husband we're leaving. Clearly, this associate has no intention of selling a car or behaving like a polite person. Mind you, this is the 2nd time we have experienced this type of treatment at Faulkner Cadillac. The same rude, unaffected behavior was displayed to us last year when we were looking for a new SUV and came in to see an Escalade. With that kind of behavior, it's no wonder GM is tanking. Obviously, the employees at Faulkner are withdrawn and encouraged to behave in a rude manner toward those they consider unworthy of these GM vehicles. By the way, the CTS on the floor...the front doors on both sides rattle when they're opened and closed - quality issue. More

had a lot of elect problems with my 98 deville.for other dealers worked on the car and could,t fix the problems.i brought the car to faulknr.and they had it running in no time at all.allthe elect gone!.many dealers worked on the car and could,t fix the problems.i brought the car to faulknr.and they had it running in no time at all.allthe elect gone!.many elect parts had to be replaced.they took care of it even though i did not buy the car from them!guess where im buying my next car. ALICE&JIM DiFORTI THANK YOU ALL. More