Faulkner Chevrolet Bethlehem

Communicative, helpful, and did great work on my car. I anticipated a 30+ day timeline to repair my Chevy that had a great deal of front end damage from hitting a deer. They finished the job ahead of sc I anticipated a 30+ day timeline to repair my Chevy that had a great deal of front end damage from hitting a deer. They finished the job ahead of schedule and it looks like nothing happened. I noticed the wrong color Chevy symbol on the grill and they offered to replace it with the black symbol without hesitation to ensure it looked good as new and matched the rest of the vehicle. They did a great job. Thank you Faulkner Collision! More

This was the easiest dealership I have worked with. Bill was efficient, but also made sure that everything was covered. Smooth transaction and very helpful staff made my New 2022 Silverado 2500HD buyin Bill was efficient, but also made sure that everything was covered. Smooth transaction and very helpful staff made my New 2022 Silverado 2500HD buying experience easy. The process was stress free and pleasant. Bill Sheridan and Mike Gladnick have given me their full attention to all my truck needs. Thanks again for the great help! More

I emailed if a CT4-V Blackwing was still available. The first email I received from Faulkner didn't answer the question if the blackwing was available, but let me know that there were no Escalades on The first email I received from Faulkner didn't answer the question if the blackwing was available, but let me know that there were no Escalades on the lot. A couple of days later I emailed to see if the blackwing was available to test drive. Faulkner responded that the vehicle isn't available or onsite. I questioned why it took this long to let me know the vehicle wasn't available and the employee told me this was conveyed in the email where the "escalade" availability was specifically mentioned. The correspondence was just frustrating throughout the entire process. This all happened during the week of 5/16/22. The car is still shown on the website as of today, 5/23/22, as the "Manager's Choice"! VIN 1G6D65RP8N0460143 More

Always had a good experience with Faulkner, everyone is knowledgeable and friendly, and everything works out well. knowledgeable and friendly, and everything works out well. More

The best service department. Prompt service and I am always in as and out quickly. always in as and out quickly. More

i usually don,t write reviews but my car buying i usually don,t write reviews but my car buying experience was exceptional. My salesman Jim Oravek was great. i used to be in the car sales busines i usually don,t write reviews but my car buying experience was exceptional. My salesman Jim Oravek was great. i used to be in the car sales business ,first of all when i talked to Jim on the phone he told me that used cars don,t stay on the market for long and i should come in ASAP i know the used car market is crazy hot now, i decided to leave early for work to take a look at the car a used 2008 honda accord.. What i really liked about him was he said let me get your licence make a copy and take a test drive to see if i loved the car before we go any further, most dealerships will ask for your social security number at this point they will run your credit and insist its a soft inquiry xxxxxxxx its always dings your credit score.i told Jim the car was ok lets do it.I actually thought i might have to go to one of these BEND OVER pay here places with my credit score.TO my surprise Faulkner Got me approved at a much better rate than i was expecting 3.99 they did want 500$ More than i Said i was putting but having been in the business i know this happens sometimes they helped out some with that small snafu. I don't know who details their cars but mine was spotless i have bought new cars that were not as clean.By the way Jim if you read this i am ABSOLUTELY loving my newer ACCORD thank you so much for making it happen.bottom line reasons i am happy with my experience # 1 Jim Oravek he was honest he not pushy he was not your typical slick rick salesman.#2 They got me approved at a rate i could afford and did not tack on points on the back end thanks F&I dept.This whole process went like buying a car should i wanted the car they wanted to sell it to me it was a pleasant experience, you don't feel like you went through a 12 round heavy weight title fight.the reason i put average for price is because i know the used market is crazy now and if you see a deal that is too good to be true something is very shady. Over all great buying experience Jim is a true asset to Faulkner"s dealership. Ps i found this car on this website i would have never thought of looking for my honda at Faulkner chevrolet More

I can without a doubt say Faulkner service techs do a great job everytime I bring my car in. Everyone in the service department is very kind and courteous. I'm in and out in a timely manner every time I great job everytime I bring my car in. Everyone in the service department is very kind and courteous. I'm in and out in a timely manner every time I have been there. Great dealership and I hope to be there customer for years to come. More

Bought a 2019 Dodge Grand Caravan on 11/10/2020. Car had body damaged that was unreported. The driver side rear sliding door is crooked, the rear driver side quarter panel is pinched behind the bumper and t body damaged that was unreported. The driver side rear sliding door is crooked, the rear driver side quarter panel is pinched behind the bumper and the rear hatch is crooked and pinched against the tail light on 1 side. All pushed and pinched in the same direction. Also has excessive wind noise as if the doors are not sealed correctly. The response I got from Tim the sales rep was that “some Dodges are built that way”. The response I got from Ryan the used car sales manager “Dodges have excessive wind noise and it’s normal” The car fax was also missing 10,000 miles. I owned the car for 12 hours and I’m extremely unhappy/hate it and the responses I have received. It’s not buyers remorse, I feel like I was lied to and they are just trying to cover it up. Update: they are working with me now to swap the van I bought for a different one of the year/mileage. I will update review when things are finalized. The van they brought in was in worse shape than mine. They did try to fix the door (moved it about 1/2” straighter) but still has wind noise. They test drove it but didn’t hear anything wrong. Van still makes noise when you drive it. Left front tire especially. End result. Did they go out of their way to try and make things better? Yes. Is it better? No. Stuck with a car I dislike for the next 5 years. More

recently purchased a 2017 XT5. this is an awesome vehicle. Our salesperson was Sabrina. She is one of most knowledgeable sales people we have ever dealt with. She knew every detail about the XT5. She vehicle. Our salesperson was Sabrina. She is one of most knowledgeable sales people we have ever dealt with. She knew every detail about the XT5. She even drove to the other dealership in Mechanicsburg Pa. to bring the car to Bethlehem. Every aspect of the sale went perfectly. More