
Faulkner Cadillac Mechanicsburg
Mechanicsburg, PA
Filter Reviews by Keyword
By Type
51 Reviews of Faulkner Cadillac Mechanicsburg
February 9, 2021Faulkner Cadillac Faulkner, Rick Fasick February 9, 2021 Faulkner Cadillac Faulkner, Rick Fasick Sales & Leasing Consultant. I want to thank the staff at Faulkner Cadillac, 6726 Carlisle P February 9, 2021 Faulkner Cadillac Faulkner, Rick Fasick Sales & Leasing Consultant. I want to thank the staff at Faulkner Cadillac, 6726 Carlisle Pike, Mechanicsburg, PA, for the purchase of my 2014 Cadillac XTS on February 8, 2021; I find myself always coming back for the superb service. A special thank you to Rick Fasick; he was a polite and professional salesman. Rick listened to me, and I felt I could trust him with my interest. I found what I was looking for in my price rangeāno games, painless, and communicated well with me. I love the was, the price was the exact price as negotiated; no last minutes pop up. I left the dealership in a better situation. So, I give Faulkner Cadillac and Rick Fasick a five-star review. More
Great experience, beautiful dealership and the staff was very friendly and efficient. Our salesman was Mr. Rick Fasick and he was congenial and friendly. I will come back to this dealership again. P.S. My w very friendly and efficient. Our salesman was Mr. Rick Fasick and he was congenial and friendly. I will come back to this dealership again. P.S. My wife loved the coffee setup. Thank You, Dennis Veronikis More
Best Cadillac buying experience we've had so far. Salesman Rick Fasick when's above and beyond our expectations and finding us the best deal for the Escalade we purchased!!! Would recommend to all of Salesman Rick Fasick when's above and beyond our expectations and finding us the best deal for the Escalade we purchased!!! Would recommend to all of my family and friends. More
Hands down the BEST car buying experience I have ever had. I was immediately greeted by my salesman Rick Fasick upon entering the lobby for our appointment and he had already pulled a few keys aside for had. I was immediately greeted by my salesman Rick Fasick upon entering the lobby for our appointment and he had already pulled a few keys aside for potential car options based off what I had told him I was looking for in an email previously. The first car he showed me was absolutely perfect and the one I ended up driving off the lot in that day. I have never had such an attentive car salesman that at the same time wasn't breathing down my neck. Fortunately my great experience didn't end there. I then had the pleasure of working with joel to find the perfect financing plan for me. I left the lot feeling like a VIP customer that day and that hasn't stopped since as Rick has called me to ensure I was still loving my ride a few weeks into my purchase. I will be back! More
Joel, the finance man did not tell us the truth about our car payment amount. Byer beware!! Wanted to sell a car and did not care that they lied. our car payment amount. Byer beware!! Wanted to sell a car and did not care that they lied. More
Exceptional treatment and service I had a wonderful experience purchasing my leased vehicle for Faulkner Cadillac. The team clearly understood my expectations of what I was looking fo I had a wonderful experience purchasing my leased vehicle for Faulkner Cadillac. The team clearly understood my expectations of what I was looking for in a vehicle. From the time I walked in the door, to driving away with my new SUV, I was treated in a professional and polite way that made my experience enjoyable. the staff had a firm understanding of the technology of their vehicles and was able to explain this to me clearly. I would recommend Faulkner Cadillac for anyone looking for a vehicle. More
The treatment we all want & expect I have purchased 3 different vehicles from this dealer and always had an excellent experience. They were fair, polite, respectful and made the transac I have purchased 3 different vehicles from this dealer and always had an excellent experience. They were fair, polite, respectful and made the transaction without any pressure. My service experience with them has been just as good as the sales experiences were. More
"Slap in the face" for trade value! Sales manager had the audacity to show me in writing the value of my trade of $342 on a 2006 vehicle. If this is what they had to give for the vehicle Sales manager had the audacity to show me in writing the value of my trade of $342 on a 2006 vehicle. If this is what they had to give for the vehicle you think they would show the trade-in in a different way or tell me they advise me to sell it out right on my own. They actually put it in writing. The tires and wheels are worth that much. I understand they have to pay auction fees etc., but this is ridiculous. More
Poor service experience Scheduled service appointment for a a Friday morning at 8:30. Arrived at dealership around 8:20. Pulled in service lane with green light and check ma Scheduled service appointment for a a Friday morning at 8:30. Arrived at dealership around 8:20. Pulled in service lane with green light and check mark illuminated behind a Hummer. Service door opened and Hummer pulled in. I subsequently waited over 30 minutes at the service door in my vehicle (in the only service lane open) and was not admitted to the service area and my presence was never even acknowledged by anyone in the service department. I left. I will say my buying experience with Ray Morosz was satisfactory as was my experience with Rick in the parts department as I purchased floor mats for my vehicle. David Jones, the general manager, did reach out to me to address my displeasure with my one and only experience with the service department. I was treated so poorly by the service department I will not return to the dealership. More
Do not buy a used car from them Do not buy a used car from them. They must have the worst mechanics in the world checking these vehicles out. You have been warned... Do not buy a used car from them. They must have the worst mechanics in the world checking these vehicles out. You have been warned... More