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Faulkner Cadillac Mechanicsburg

Mechanicsburg, PA

4.5
51 Reviews

6726 Carlisle Pike

Mechanicsburg, PA

17050

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51 Reviews of Faulkner Cadillac Mechanicsburg

February 09, 2021

February 9, 2021Faulkner Cadillac Faulkner, Rick Fasick February 9, 2021 Faulkner Cadillac Faulkner, Rick Fasick Sales & Leasing Consultant. I want to thank the staff at Faulkner Cadillac, 6726 Carlisle P More

by Anthony.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shellenberger, Joel Figueras, Rick Fasick
January 22, 2021

Great experience, beautiful dealership and the staff was very friendly and efficient. Our salesman was Mr. Rick Fasick and he was congenial and friendly. I will come back to this dealership again. P.S. My w More

by dennisveronikis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shellenberger, Joel Figueras, Rick Fasick
November 13, 2020

Best Cadillac buying experience we've had so far. Salesman Rick Fasick when's above and beyond our expectations and finding us the best deal for the Escalade we purchased!!! Would recommend to all of More

by mhurrell65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Conley, Joel Figueras, Rick Fasick
September 28, 2020

Hands down the BEST car buying experience I have ever had. I was immediately greeted by my salesman Rick Fasick upon entering the lobby for our appointment and he had already pulled a few keys aside for More

by rikkikimbraf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Figueras, Rick Fasick
August 21, 2020

Joel, the finance man did not tell us the truth about our car payment amount. Byer beware!! Wanted to sell a car and did not care that they lied. More

by Pattyshade60
Recommend Dealer
No
Employees Worked With
Joel Figueras
April 03, 2020

Exceptional treatment and service I had a wonderful experience purchasing my leased vehicle for Faulkner Cadillac. The team clearly understood my expectations of what I was looking fo More

by tuoni799
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Jones
March 06, 2020

The treatment we all want & expect I have purchased 3 different vehicles from this dealer and always had an excellent experience. They were fair, polite, respectful and made the transac More

by rgrudberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Fasick & Tim Colistra
December 31, 2019

"Slap in the face" for trade value! Sales manager had the audacity to show me in writing the value of my trade of $342 on a 2006 vehicle. If this is what they had to give for the vehicle More

by martysnap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales person was nice, never received sales managers name.
Jan 02, 2020 -

Faulkner Cadillac Mechanicsburg responded

Marty, Thank you so much for sharing your experience. We are sorry to hear that it wasn't the best representation of our guest experience standards. We truly appreciate your feedback so we can do better in the future. Please give us a call if you have any questions or comments on how we can do better. Best Regards, Rachel

December 05, 2019

Poor service experience Scheduled service appointment for a a Friday morning at 8:30. Arrived at dealership around 8:20. Pulled in service lane with green light and check ma More

by JGF
Customer Service
Recommend Dealer
No
Employees Worked With
Ray Morosz, Rick in the parts department, David Jones, Scott Conley
Dec 10, 2019 -

Faulkner Cadillac Mechanicsburg responded

Thank you so much for sharing your experience at Faulkner Cadillac. We are extremely disappointed to hear it wasn't our best representation of great service. If you would like to discuss anything further you are always welcome to call or visit the dealership. Best, Faulkner Cadillac Team

December 29, 2018

Do not buy a used car from them Do not buy a used car from them. They must have the worst mechanics in the world checking these vehicles out. You have been warned... More

by Kc5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg
Jan 02, 2019 -

Faulkner Cadillac Mechanicsburg responded

Thank you for your feedback. I hope you have had the opportunity to speak with our General Manager, David Jones. Please give us a call at 717-691-2000.

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