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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,827 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,827 reviews
March 29, 2019
Excellent service The staff was friendly as well as professional and got me in immediately and got me out in a timely manner with a quality service visit I would highly The staff was friendly as well as professional and got me in immediately and got me out in a timely manner with a quality service visit I would highly recommend them to anyone More
by Bill
Verified CustomerEmployees Worked With
Jack Platt
March 29, 2019
It was a pleasure working with Bryant I was in and out of the dealership relatively quick. Went on a test drive with Bryant and ended up purchasing the vehicle. Thanks to Bryant and the Fa I was in and out of the dealership relatively quick. Went on a test drive with Bryant and ended up purchasing the vehicle. Thanks to Bryant and the Faulkner team for the smooth buying experience. More
by RICHARD BRISITA
Employees Worked With
March 26, 2019
Another Purchase From Faulkner John, Joe and Tony did a great job on my recent purchase from Faulkner! This is why I keep coming back to Faulkner Buick GMC! John, Joe and Tony did a great job on my recent purchase from Faulkner! This is why I keep coming back to Faulkner Buick GMC! More
by Shawn2323
March 26, 2019
great deal the people we dealt with went above and beyond to complete our car buy. I would recommend this dealership to anyone who needs a good team to complete the people we dealt with went above and beyond to complete our car buy. I would recommend this dealership to anyone who needs a good team to complete a deal. More
by diane
March 26, 2019
Fast & Reliable Service Very professional service managers and work is done quickly. James took the time to explain what is needed and what to look forward to for my next ser Very professional service managers and work is done quickly. James took the time to explain what is needed and what to look forward to for my next service More
by rreyna
Employees Worked With
James Keyser
March 25, 2019
Great service. The whole process was extremely easy - from rental car options to communication from service rep. We were amazed how simple Michel made the whole exp The whole process was extremely easy - from rental car options to communication from service rep. We were amazed how simple Michel made the whole experience. Thank you ! More
by SWESTWHITE
Employees Worked With
March 25, 2019
Amazing! I would absolutely recommend this dealership to anyone looking for a new car! From the time we walked in until the signing, everyone was incredible! T I would absolutely recommend this dealership to anyone looking for a new car! From the time we walked in until the signing, everyone was incredible! Thank you! More
by Lozfab4
March 21, 2019
Body shop There handling of my problem was over the top and very fast, and there work was excellent. They were very friendly, and efficient. I highly recommend There handling of my problem was over the top and very fast, and there work was excellent. They were very friendly, and efficient. I highly recommend them to everyone. More
by RVINCENT628628
Employees Worked With
James Keyser
March 21, 2019
Customer needs based service I have a Yukon XL Denali lemon that requires constant repair. Faulkner always fixes the problem in the least amount of time possible. My vehicle is I have a Yukon XL Denali lemon that requires constant repair. Faulkner always fixes the problem in the least amount of time possible. My vehicle is returned as clean as it was when I took it to the Service Department. Jack goes out of his way to minimize the impact owning a lemon has on my life. The only reason that I would buy another GM product is because of the excellent service that I receive from Faulkner. More
by Previously loyal GM owner
Employees Worked With
Jack Platt
March 20, 2019
Excellent Customer Service Joe (Sales), John (Manager), and Karl (Finance) were all amazing to work with. Joe helped me pick the right car that I needed that was also a great d Joe (Sales), John (Manager), and Karl (Finance) were all amazing to work with. Joe helped me pick the right car that I needed that was also a great deal. John helped make this happen, and Karl wrapped things up in finance. Joe took the time to walk me through all of the car's features, the service center, and was 100% engaged throughout the entire deal including after all of the paper work was signed. I will definitely be back in the future. More
by Jashipe
