Faulkner BMW
Lancaster, PA
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Faulkner BMW consistently offers outstanding service. Their mechanics have tremendous expertise and their customer support staff are highly responsive. Their mechanics have tremendous expertise and their customer support staff are highly responsive. More
Good dealership, fast working and good service people, sales people were quite rude and judgy and wouldn’t help m without me asking. Once I got help the lady at the desk would look annoyed and I didn’t fe sales people were quite rude and judgy and wouldn’t help m without me asking. Once I got help the lady at the desk would look annoyed and I didn’t feel very welcome. Service dept was great and so was parts. Kudos to them from not being judgy. More
Faulkner BMW Service department is excellent. All the service advisers and technicians are fast and efficient All the service advisers and technicians are fast and efficient More
I pulled up for ny appointment and was greeted right away, taken in and checked in without waiting. Work was completed and everything explained. away, taken in and checked in without waiting. Work was completed and everything explained. More
Jessie in Service is exceptional. He keeps me well-informed of the status of my service and is always efficient in getting me in and out. He keeps me well-informed of the status of my service and is always efficient in getting me in and out. More
Faulkner did a great job with our Z4 service, identified the problem it was having, worked with our warranty folks and completed the repair all while providing incredible communication throughout the proces the problem it was having, worked with our warranty folks and completed the repair all while providing incredible communication throughout the process. Stephanie was incredible to work with and made the entire experience enjoyable while working hard for us! More

