Faulkner BMW

Knowing that we would be shopping around for best price, Greg took the time to let us test drive the car we were interested a few times, and then assured us that he would win our business. We did find a gr Greg took the time to let us test drive the car we were interested a few times, and then assured us that he would win our business. We did find a great price at another dealership, but without sharing that price with Greg, he beat our best offer and then made sure we also got the additional rebate from BMW. He has followed up since our purchase to insure that everything was as it should be. We would highly recommend Greg and the dealership to any of our friends! More

Tom and Jonathan are great ambassadors for Faulkner. Professional, knowledgeable, helpful, courteous. Considering a purchase and changing my business from another BMW dealer to Faulkner Professional, knowledgeable, helpful, courteous. Considering a purchase and changing my business from another BMW dealer to Faulkner More

This is my 6th BMW. I came to Faulkner due to the conistent professionalism and attentiveness of the staff. Specifically, Rob Howry has been terrific in helping me find the right car for both me and conistent professionalism and attentiveness of the staff. Specifically, Rob Howry has been terrific in helping me find the right car for both me and my wife. Helping me find the right car can be challenging, but Rob patiently focuses on understanding what I am looking for instead of making a quick sale. He follows up on a regular basis to make sure both my wife and I are satisfied. Ricky Wood has also been very helpful and last year he even helped me find a Nissan for my son at a Faulkner dealership. I purchased that car the same evening that I called him. I live within 5 miles of 2 BMW dealerships, however, I drive 50 miles to work with the team at Faulkner and will continue to do so in the future. More

My experience with Faulkner BMW and Greg in particular, has been an very good one. The right amount of attention, without being pushy, deep knowledge of the cars sold and his efforts to get the right car has been an very good one. The right amount of attention, without being pushy, deep knowledge of the cars sold and his efforts to get the right car for you, Last but not least, combined with hassle free 'real life' pricing of cars and trade-ins make it enjoyable to do business here. More

I purchased a Cerified used 2009 BMW X5 (so I thought). 3 monthes after I purchased the vehicle I was in NJ visiting family when smoke started coming out under the hood of my vehicle. I eneded up having t 3 monthes after I purchased the vehicle I was in NJ visiting family when smoke started coming out under the hood of my vehicle. I eneded up having the oil changed only to see that the oil filter had disintegrated and the oil cap hand stuff on it that you could pick at. Not only that, the backup camera was so grainy that I couldn't depend it when backing up. When I returned to MD I went to BMW of Bel Air where they went above and beyond my expectations. Ultimately, I will never refer anyone to this dealership. You should be able to depend on your vehicle of which I could not. More

Greg is a true asset to your company. The first time I had met him was on the side of the road in my 2009 328xi. He thought that I was having trouble as he was driving by and stopped to assist, when in re had met him was on the side of the road in my 2009 328xi. He thought that I was having trouble as he was driving by and stopped to assist, when in reality I was on my phone looking at the internet for something. :) was I remembered him and his willingness to stop just because I was in a BMW, the brand that he truly believes in and sales. I happened to be in a pretty brutal car accident involving my 328xi and an 18 wheeler. Unfortunately, I lost that battle and needed a new vehicle. I was going to return to Sun Motors and deal with them again as normal, but stopped to see Greg since he gave me something to remember him by with his integrity and helpfulness. Once I walked in the door on the day I purchased my new 328i Coupe, he recognized me and started to understand what had just happened to me and what he could do to assist me in getting into a new car and on my way. Within a very short amount of time, Greg and Matt Duke assisted me, and all in one day I took possession of my new 2012 328i. I love the car too! The only unfortunate black spot, and this has nothing to do with Greg or Matt, but the English speaking Salesman. Not only was he out of control driving one of your vehicles through your car lot, he was on a cell phone and driving over 20 miles and hour on the wrong side of the "lane". He completely freaked me out, and scared me when he almost hit me head-on directly in front of the dealership. I had mentioned this to the GM, but just to reiterate how scared and upset I was already having a terrible accident shortly before, and then almost being hit head-on by a dealer. Thank you Greg, you are the man! More

I was looking for a specific model that was hard to find. Rob located one for me and gave me a great deal on it. He is very knowledgeable, helpful and great to work with. This is my 2nd purchase from him Rob located one for me and gave me a great deal on it. He is very knowledgeable, helpful and great to work with. This is my 2nd purchase from him and Faulkner. LOVE my car! More

Just bought my CPO 535xi and Jonathan, Brian and Kim were a total pleasure to work with. The process went very smoothly and communication was always quick. Jonathan treated my delivery like a brand new deliv a total pleasure to work with. The process went very smoothly and communication was always quick. Jonathan treated my delivery like a brand new delivery and it was extremely knowledgeable. Great organization with great people. Thank you! John Calcao More