Faulkner BMW

Good customer service as usual, Jesse always recommends what service my car needs. He explained very well what need to be done. I like when technician send the video of the car explaining how's the mechani what service my car needs. He explained very well what need to be done. I like when technician send the video of the car explaining how's the mechanical condition of the car and what service is recommended to do. More

The dealership has shown to have lost the exceptional customer service that it had a few years ago. I think it could be a result of staffing challenges. It was several years ago, you felt like you were customer service that it had a few years ago. I think it could be a result of staffing challenges. It was several years ago, you felt like you were truly appreciated as a return customer. Currently, I feel more like an inconvenience when I visit for service on my vehicle. More

Knowledgeable and professional. Great experience and will recommend dealerships to friends looking for a BMW Great experience and will recommend dealerships to friends looking for a BMW More

Excellent service by Jesse Jones who went over and above for me in my service! for me in my service! More

The entire process was fantastic. Jonathan listened to everything I was looking for in a BMW and he didn’t stop looking until he found one that checked all the boxes. The sales proces Jonathan listened to everything I was looking for in a BMW and he didn’t stop looking until he found one that checked all the boxes. The sales process was smooth and the signing was just as easy with Tonya. Great overall experience. More

Faulkner BMW is the best! All the Staff from Sales to Service are exceptional and strive for Customer Satisfaction. All the Staff from Sales to Service are exceptional and strive for Customer Satisfaction. More

Bret got me in the same day when my wife’s battery needed an emergency replacement. The service tech did a complete check of the car and advised us of future repairs and a timeline of possibilities. Very pro an emergency replacement. The service tech did a complete check of the car and advised us of future repairs and a timeline of possibilities. Very professional and overall a great experience. More

Hands-down, this has been the best experience I’ve ever had with a dealership! A sincere thank you to Rob Howry and the team for always providing exceptional customary service, and an overall amazing expe had with a dealership! A sincere thank you to Rob Howry and the team for always providing exceptional customary service, and an overall amazing experience! More

I always get exemplary service at Faulkner BMW. Since 2014 I drive additional miles because the sales and service is exceptional and attentive. Never once had a problem with the either sales or ser Since 2014 I drive additional miles because the sales and service is exceptional and attentive. Never once had a problem with the either sales or service. More

Had exactly what I was looking for at a reasonable price. Everyone there was extremely helpful and made this an easy experience. Everyone there was extremely helpful and made this an easy experience. More