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Faulkner BMW

Lancaster, PA

4.8
147 Reviews

1530 Manheim Pike

Lancaster, PA

17601

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Showing 147 reviews

September 05, 2024

Took car in for oil change, great service at a reasonable price. Service advisor was knowledgeable and polite. More

by lamorriswagstaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
September 02, 2024

I pulled up for ny appointment and was greeted right away, taken in and checked in without waiting. Work was completed and everything explained. More

by twilk4595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Sasaman
August 30, 2024

Jessie in Service is exceptional. He keeps me well-informed of the status of my service and is always efficient in getting me in and out. More

by Ceachus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
August 27, 2024

Very professional group in the service department, very smooth process and efficient in completing work. Video summary is a nice feature. More

by bobk3597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
August 02, 2024

Bret walked me through my car's service needs and made my experience comfortable and worthwhile. More

by Chris H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
July 31, 2024

Wonderful experience. The staff was friendly, helpful and professional. Will definitely be purchasing our next car from Faulkner BMW. More

by Shaffer.marc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schaub
July 31, 2024

Faulkner did a great job with our Z4 service, identified the problem it was having, worked with our warranty folks and completed the repair all while providing incredible communication throughout the proces More

by jashursty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
July 26, 2024

Very honest, very cooperative, and very attentive to meet the customer. No xx deal delivered Wen promised. More

by Hsa.in.usa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner
July 25, 2024

Everyone at the dealership was a pleasure to work with. I am 2-1/2 hours away and everything was ready when I arrived. More

by fcunius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle in Sales and Brady
June 26, 2024

The staff was attentive and customer service oriented. They got me in and out for my service appointment in the time they quoted me. More

by Joe Mulhearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the service advisors name
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