Faulkner BMW

Used concierge service and everything was done to perfection. Also called to make changes and they were added and handled no problem. Car was also very clean when returned. This is what service is a perfection. Also called to make changes and they were added and handled no problem. Car was also very clean when returned. This is what service is all about! More

Most courtesy, caring for one’s experience dealership. All employees take the time to ensure one is totally knowledgeable of the product & satisfied. All employees take the time to ensure one is totally knowledgeable of the product & satisfied. More

Took my BMW in for a recall and drove it home and ran rough the whole way home and nearly shut off several times. Whatever they did my car hasn't driven the same, called BMW and they said they don't know rough the whole way home and nearly shut off several times. Whatever they did my car hasn't driven the same, called BMW and they said they don't know what happened...kind of odd my car ran perfectly until I brought to them and declined a service and said I would get it done elsewhere More

Dealership has been most professional in purchasing BMW’s, getting educated on the cars technology, and service has been easily scheduled and done professionally. BMW’s, getting educated on the cars technology, and service has been easily scheduled and done professionally. More

Very friendly and professional. I will recommend people to go there to have their cars served 👍 I will recommend people to go there to have their cars served 👍 More

Very clean! ! Staff is professional and courteous!! They listen to my needs. I feel very comfortable with their work. ! Staff is professional and courteous!! They listen to my needs. I feel very comfortable with their work. More

Excellent service. Great management. Technicians are the best around. Service advisors are very helpful and knowledgeable Great management. Technicians are the best around. Service advisors are very helpful and knowledgeable More

Faulkner BMW consistently offers outstanding service. Their mechanics have tremendous expertise and their customer support staff are highly responsive. Their mechanics have tremendous expertise and their customer support staff are highly responsive. More

Friendly, professional. Good communication during entire inspection process. Brought a loaner for the day to my house. Nice car. Good communication during entire inspection process. Brought a loaner for the day to my house. Nice car. More

Good dealership, fast working and good service people, sales people were quite rude and judgy and wouldn’t help m without me asking. Once I got help the lady at the desk would look annoyed and I didn’t fe sales people were quite rude and judgy and wouldn’t help m without me asking. Once I got help the lady at the desk would look annoyed and I didn’t feel very welcome. Service dept was great and so was parts. Kudos to them from not being judgy. More