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Faulkner BMW

Lancaster, PA

4.8
151 Reviews

1530 Manheim Pike

Lancaster, PA

17601

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Showing 151 reviews

October 23, 2011

Faulkner BMW is the most professional dealership I have ever done business with. Raymond Carrington worked with me to meet all my needs in purchasing my 4th BMW - a new 328. I would highly recommend the de More

by kenwilliford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Carrington, Raymond Carrington
Oct 26, 2011 -

Faulkner BMW responded

Mr. Williford, Thank you for your kind words and also your business. We are lucky to have employees such as Raymond and it joys me to know how well he is doing representing the values of the Faulkner Organization. If there is anything I can do to be of service, please do not hesitate to reach out. Have a great weekend, Ricky Wood rwood@faulknerbmw.com

October 14, 2011

They are focused on your needs from the moment you arrive. Their goal is to put you into a New, CPO, or used BMW. The total expierence from vehicle selection, negotiations,financial, to pick-up and de More

by tecaskey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hoxworth, Jonathan Hoxworth
October 14, 2011

I found this car listed on the Internet and decided to go check it out. From the moment I stepped onto the dealership grounds, I was not pressured, as with most dealerships. I immediately fell in love with More

by lrosie89
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Carrington,Jason Logue, Raymond Carrington
September 29, 2011

Awesome service and sales advice. Makes buying cars a breeze. This is my 4th vehicle I've bought from the dealership. The sales consultant (Rob) works hard to find out exactly what I want and need in a More

by joshuacooke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Logue, Rob Howry, Rob Howry
September 27, 2011

This is my second purchase from Faulkner. I drive from Bethany Beach, Delaware (about 3 hours one way) to do business with them, and Greg Schaub is the reason! He recently helped me facilitate a birthday More

by jdattoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Schaub, Greg Schaub
September 25, 2011

We live in Maryland so before driving to PA, I received a quote first from the online Sales Mgr. Tom Hilliker.. He assured me that the car I was interested in and the price he quoted would be honored. Eve More

by cleblan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Hilliker., Megan Failor, Don DeWalt and Mike Strohmetz, Tom Hilliker
September 12, 2011

Thought I would never buy a car from them! However after looking for weeks for a new car my wife said lets at least look at Faulkner BMW. All I can say is my wife was right! I first ask for and old friend R More

by DDpackers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Howery||| and Raymond, Raymond Carrington, Rob Howry
August 04, 2011

The salesman was great! Stopped in to look and he called me to make me aware of a new special. I ended up buying a different car. Sales manager worked with us to finalize the deal. I live my 2011 BMW 328CIC More

by Faithshav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schaub , Greg Schaub
Aug 05, 2011 -

Faulkner BMW responded

Thank you for taking the time to share your purchase experience at Faulkner BMW. On behalf of the entire Faulkner BMW team, we want to express our sincere gratitude for your business and look forward to serving you in the days ahead. Thanks again for your kind words and enjoy that new BMW 328cic!

June 28, 2011

We bought 4 BMW's from the store in Reading, PA, approximately 1.5 miles from our home. After being treated very poorly and having awful service, we decided to try Faulkner BMW in Lancaster, PA, app More

by smitbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Hoxworth, Jonathan Hoxworth
Jun 28, 2011 -

Faulkner BMW responded

Thank you for your kind words! Sorry I wasn't here to say hi when you guys picked up your new car... always nice to see you two. I hope you guys have a great summer and please reach out if I can help with anything. Best, Ricky Wood GM/President rwood@faulknerbmw.com

June 22, 2011

Wonderful. Raymond and Cary were the sales people that we worked with. Drove up from DC to buy a wagon last summer and they still call about every three months to make sure everything is OK. Totally wor More

by matrov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
raymond and cary, Raymond Carrington
Jun 27, 2011 -

Faulkner BMW responded

Thank you for your kind words and we very much appreciate you taking the time to share with others about your experience with us here in Lancaster. I hope you have a wonderful summer surrounded by smiles, laughter and great future memories. If I may ever be of service please do not hesitate to reach out; Ricky Wood General Manager rwood@faulknerbmw.com

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