
Faulkner BMW
Lancaster, PA
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My salesperson was knowledgeable courteous friendly. The dealership has many options. Bo pushy sales. Easy location to enter as well as exit. Understanding of the customer's needs The dealership has many options. Bo pushy sales. Easy location to enter as well as exit. Understanding of the customer's needs More
Brought our BMW in for warranty repair. As always we were treated very well. Steph Dull our service advisor, explained in detail what I should expect from this repair as well as explaining As always we were treated very well. Steph Dull our service advisor, explained in detail what I should expect from this repair as well as explaining how my deductible works, so that there were no surprises. Received a loaner and repairs were completed by the end of the day. To say that they spoil us, is an understatement. 20+ years of great service and helpful and friendly service staff. Only dealership we trust. More
Huge thanks to Jesse Jones & team at for their excellent service! They made the process of replacing my BMW’s windshield seamless and hassle-free. Professional, efficient, and top-notch customer c excellent service! They made the process of replacing my BMW’s windshield seamless and hassle-free. Professional, efficient, and top-notch customer care—highly recommend! More
Friendly, helpful staff made the purchase a pleasant experience. Since buying they've been quick to answer questions and provide helpful information about my cars features. experience. Since buying they've been quick to answer questions and provide helpful information about my cars features. More
Excellent service, hardworking professionals all around. Would strongly recommend this dealership to anyone looking for premium care. Would strongly recommend this dealership to anyone looking for premium care. More