Faulkner BMW

The team members at this dealership were helpful and knowledgeable. They used their expertise to help me decide which vehicle was the right one for me. I highly recommend Rob Howery at this dealership. knowledgeable. They used their expertise to help me decide which vehicle was the right one for me. I highly recommend Rob Howery at this dealership. More

I was surprised that my car passed the state inspections at this dealership with no problems 1000 miles ago. And, now it requires $3500 worth of work before it was able to pass inspections. This caught me at this dealership with no problems 1000 miles ago. And, now it requires $3500 worth of work before it was able to pass inspections. This caught me by surprise. The repairs were expensive for what they were. But, when the repairs were done they were done correctly. More

Faulkner BMW, as always, did a great job with my state inspection. Donovan, my service rep,, was friendly, courteous, and professional. I appreciated the video provided me by the technician who worked in inspection. Donovan, my service rep,, was friendly, courteous, and professional. I appreciated the video provided me by the technician who worked in my vehicle. From start to finish, it was a great customer service experience. More

Faulkner BMW always provides great customer service and support for my service appointments. From the time I enter until I leave I’m taken well care of. I would recommend Faulkner BMW!!! support for my service appointments. From the time I enter until I leave I’m taken well care of. I would recommend Faulkner BMW!!! More

Delaership is in a well accessible location, shout out to Devin H. and Christine J.. were great to deal with. Devin H. and Christine J.. were great to deal with. More

We liked working with Robb and also Christine financial person with good advice. Steve And service is exceptional too person with good advice. Steve And service is exceptional too More

Everyone at Faulkner always provides great service. Steph and Jesse are awesome with coordinating appointments and having drivers/loaner car available when needed. Nick is an awesome tech who frequen Steph and Jesse are awesome with coordinating appointments and having drivers/loaner car available when needed. Nick is an awesome tech who frequently works on my car and provides detailed video analysis which I really appreciate. Also their loaner drivers are always courteous and professional, I never worry when I turn my car over to them for service. All I all I really appreciate everyone there and know my car is in good hands with them. More

Stephanie, my service manager, did a great job in communicating the service that I needed. The mechanic performed the work flawlessly. I’ll plan on keeping the X5 so I put a little extra money int communicating the service that I needed. The mechanic performed the work flawlessly. I’ll plan on keeping the X5 so I put a little extra money into. Things are not cheap anymore but if you plan on keeping your vehicle. It’s well worth it. More

Every time I bring my car in to get routine service, it ends up that I need $4000-$5000 worth of work done. Not trustworthy. Costs outrageous. ends up that I need $4000-$5000 worth of work done. Not trustworthy. Costs outrageous. More

I liked the way Donovan at service treated me and kept in touch. So far everything is working touch. So far everything is working More