
Faulkner BMW
Lancaster, PA
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My Service professional (Chris Oakes) has always been helpful and great. He was patient and explained everything to me. He did the necessary follow up with me and my warranty company to get my issues res helpful and great. He was patient and explained everything to me. He did the necessary follow up with me and my warranty company to get my issues resolved. BMW techs did an amazing job too. More
I’m have been a client of this dealership for almost 8 years and every advisor that has assisted me provides seamless service. Most enjoyable experience from purchase to even regular maintenance and servi years and every advisor that has assisted me provides seamless service. Most enjoyable experience from purchase to even regular maintenance and service. More
My salesperson was knowledgeable courteous friendly. The dealership has many options. Bo pushy sales. Easy location to enter as well as exit. Understanding of the customer's needs The dealership has many options. Bo pushy sales. Easy location to enter as well as exit. Understanding of the customer's needs More
Brought our BMW in for warranty repair. As always we were treated very well. Steph Dull our service advisor, explained in detail what I should expect from this repair as well as explaining As always we were treated very well. Steph Dull our service advisor, explained in detail what I should expect from this repair as well as explaining how my deductible works, so that there were no surprises. Received a loaner and repairs were completed by the end of the day. To say that they spoil us, is an understatement. 20+ years of great service and helpful and friendly service staff. Only dealership we trust. More
Huge thanks to Jesse Jones & team at for their excellent service! They made the process of replacing my BMW’s windshield seamless and hassle-free. Professional, efficient, and top-notch customer c excellent service! They made the process of replacing my BMW’s windshield seamless and hassle-free. Professional, efficient, and top-notch customer care—highly recommend! More