
Farrish Subaru
Fairfax, VA
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Great customer service when purchasing a new vehicle Just purchased a 2019 Forrester. The salesman Raymond Griggs provided excellent customer service in the purchase process and was very welcoming and th Just purchased a 2019 Forrester. The salesman Raymond Griggs provided excellent customer service in the purchase process and was very welcoming and thoughtful throughout. He helped e secure the car I wanted and walked me through the details and specs for the vehicle as a new Subaru customer. He even drove the new car to my home when it arrived. The finance officer Tai Nguyen was also extremely helpful navigating the financing process. I was very impressed by his professionalism, and he was both very efficient and thorough. Great service all around! More
Beware, terrible service Walked into the show room today to look at the Ascent with my wife and baby. Not a single person greeted me, even walked right past the manager's pit Walked into the show room today to look at the Ascent with my wife and baby. Not a single person greeted me, even walked right past the manager's pit. Spend about 15-20 minutes checking out the Ascent in the showroom then walked out. Again not a single person acknowledged me. It's a shame, just a simple hello could have kept this dealership as an option, but not anymore. Taking my business where it is appreciated. More
Best car buying experience ever! Have you ever actually had a pleasant time buying a car? Me neither. That is, until I came to Farrish Subaru with my husband and we honestly had a gre Have you ever actually had a pleasant time buying a car? Me neither. That is, until I came to Farrish Subaru with my husband and we honestly had a great time buying a car. Israel was incredibly informative, respectful, personable, and friendly and that made all the difference and he and his manager helped us to get a great deal. Thank you Farrish and thank you Israel for the great experience and for my awesome new car! More
After having such a bad buying experience we would never give this dealership another nickel. Great cars, terrible purchase experience. Our sales person was terrible, he didn't seem to underst we would never give this dealership another nickel. Great cars, terrible purchase experience. Our sales person was terrible, he didn't seem to understand the car at all. $699 dealer (ripoff) fee and when we were told the price we would pay in comparison to the sticker price, they conveniently left off the destination charge. Paid cash for the car and had to wait HOURS to drive out. More
Awesome experience!!! Fabulous experience working with Franco! Professional, courteous, super helpful and a great experience buying a new car!!!! I would recommend Franco Fabulous experience working with Franco! Professional, courteous, super helpful and a great experience buying a new car!!!! I would recommend Franco and Farrish to everyone!!! Thanks and looking to buy my next car with Franco, Ken and Farrish again soon!!!! More
Great service! Franco helped to to purchase a 2018 WRX. He was very knowledgeable and was able to answer all of my questions. He and his manager worked hard to get m Franco helped to to purchase a 2018 WRX. He was very knowledgeable and was able to answer all of my questions. He and his manager worked hard to get me a fair deal. I am very pleased with my experience overall. More
Franco is fantastic! We're very happy that Franco called and helped us get the deal and vehicle we wanted! We've been researching various vehicles and dealerships and Fra We're very happy that Franco called and helped us get the deal and vehicle we wanted! We've been researching various vehicles and dealerships and Franco was the first person to call us back. He invited us to come in and test drive a few vehicles. Franco isn't 'pushy' one bit, in fact quite the opposite, as he listened precisely to what features and pricing we were comfortable with and made sure we were taken care of during the sale and afterwards for additional parts we ordered. He was very polite and understanding throughout the entire process and is sincere when he says he'll take care of you. We highly recommend you contact Franco for your next vehicle! More
Very easy and smooth I originally called in the see if they have a good deal going on and when i came in they offered me a good deal and even told me to take the car for t I originally called in the see if they have a good deal going on and when i came in they offered me a good deal and even told me to take the car for the night to test it out. My wife and i loved it and we bought it the next day. More
Your Situation My particular situation was a bit of a struggle but Franco went out of his way to find a good medium with what i wanted and what worked and made it wo My particular situation was a bit of a struggle but Franco went out of his way to find a good medium with what i wanted and what worked and made it work im sure he can find a good medium for yours. More
Franco Deoliveira- Thank you for a great experience! I had not prepared much when, on a whim, I decided to see about upgrading my Subaru. Franco was great to work with. I think he assessed correctly what I had not prepared much when, on a whim, I decided to see about upgrading my Subaru. Franco was great to work with. I think he assessed correctly what I wanted and how I wanted to do business. Not everyone can do that. He was patient and also took care of little issues quickly. Franco is knowledgeable about the models and I recommend that you meet with him to settle on the perfect car. More