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Farrish Subaru
Fairfax, VA
272 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 272 reviews
July 30, 2020
Defect not disclosed George, the new sales manager has a ditty on his email signature that he will never sell a car that he "would never under any circumstances try to sel George, the new sales manager has a ditty on his email signature that he will never sell a car that he "would never under any circumstances try to sell or want (a customer) to buy a vehicle he/she didn't want, don't need or cannot afford." He broke it with us----bought a vehicle with an undisclosed defect that had we known about, would not have bought! Otherwise he's very pleasant! More
by masse6691
Employees Worked With
M. Zayes
May 18, 2020
Buying Car Experience Keenan was a pleasure to work with. The team got me in and out without any issues. I received information on my car and how it works. Keenan was a pleasure to work with. The team got me in and out without any issues. I received information on my car and how it works. More
by ehoulih1
Employees Worked With
Keenan Strother
April 20, 2020
Fast and courteous service. Salesman W.A. was knowledgeable and easy to deal with and I got a fantastic deal. I will definitely come back. knowledgeable and easy to deal with and I got a fantastic deal. I will definitely come back. More
by tp
Employees Worked With
Vahid in financing; excellent service. , Wolf Asser
March 05, 2020
New Legacy Was interested in Legacy or Outback and Kibru was excellent in explaining differences and similarities especially during test drive. Also extremely h Was interested in Legacy or Outback and Kibru was excellent in explaining differences and similarities especially during test drive. Also extremely helpful in accommodating the features I was interested in and those I didn't want. Kibru and Sales Manager Miguel Zayas also extremely helpful without pressuring me in getting the vehicle best for me More
by altalbot
Employees Worked With
Kibru Degefa
March 02, 2020
Just bought a new 2020 Forester. It was a very present experience our sale person, Orie Davis was excellent. We were able to negotiate the price and the transaction went very smooth. No high pressure to b experience our sale person, Orie Davis was excellent. We were able to negotiate the price and the transaction went very smooth. No high pressure to buy extra stuff. I would recommend Orie to anyone looking to buy a car. He kept us informed and up to date on the available of the car. The whole staff were very friendly and helpful. I would give Farrish Subaru a outstanding rating for customer service and sales. More
by ralmeter
Employees Worked With
Orie Davis
November 22, 2019
Very Good Experience Had a very good and positive experience with sales manager Kayla Dunaway and would recommend her for anyone looking to buy a new Subaru. She was profe Had a very good and positive experience with sales manager Kayla Dunaway and would recommend her for anyone looking to buy a new Subaru. She was professional, direct, and very responsive. She treated me the way customers should be treated. More
by Swampfoxer
Employees Worked With
Kayla Dunaway
September 17, 2019
New Forrester When picking up my new car there was a lot of waiting around to see the finance employee. Wanted my social security number even though I was paying c When picking up my new car there was a lot of waiting around to see the finance employee. Wanted my social security number even though I was paying cash. I did not give it to them. Did not put in my floor mats or the cargo cover but left them in the back. Discovered this when I returned home. Now I need to do it. Service needs improvement. The salesman, Raymond Griggs, was excellent. Otherwise it was much to much sitting around for the next person. Need to have more than one person for finance in a busy dealership. More
by Chas
Employees Worked With
Raymond Griggs. Finance person-no name given.
September 01, 2019
Service visit Service team (DJ Sean) does an exceptional job of keeping you informed of the status of the work and providing clear explanations of the services to b Service team (DJ Sean) does an exceptional job of keeping you informed of the status of the work and providing clear explanations of the services to be provided. More
by Need car to go
Employees Worked With
DJ Sean
August 27, 2019
Best Customer Service Amongst Dealerships If you are in the market for a new or used car, I would highly recommend going to Farrish Subaru. They also sell more than just Subaru's! In addition, If you are in the market for a new or used car, I would highly recommend going to Farrish Subaru. They also sell more than just Subaru's! In addition, I would highly recommend requesting to work with Alex. He is the absolute best and makes buying a car a breeze! I commend him on his level of customer service. Alex was the biggest help and made the entire experience an enjoyable one. He was very knowledgeable, patient, personable, and caring throughout the entire process of buying a car. Working with him took all my apprehension and stress of being at a dealership away. Amongst all of the dealerships that I have been at, this experience was the best one to date. You won't regret coming to the Farrish Subaru! More
by hanzgruber
Employees Worked With
Alex Conners
August 23, 2019
Start your new car search at Farrish I simply can not say enough about hw much of a pleasure it has been to work with the team at Farrish on our new car purchase - Kayla is amazing! We in I simply can not say enough about hw much of a pleasure it has been to work with the team at Farrish on our new car purchase - Kayla is amazing! We initially went to Stohlman to purchase our second Forrester but it was an awful experience. I was shocked since we already owned a Forrester from Stohlman and we expected to be treated well as repeat customers. After that, I reached out to Farrish and Kayla called me within no time at all. She didn't play any games and was direct and honest. The experience was exactly the opposite of the stereotypical car purchasing experience and so much better than how we felt at Stohlman. Cleary, a bigger dealer isn't always better. Kayla has been working on my behalf to get me exactly what I want at the price we could pay for the vehicle. She is pleasant and beyond helpful with all of my questions. I shopped around and landed at Farrish for my Subaru. I hope this review saves others some time and you can start right there. More
by MichelleM
Employees Worked With
Kayla Dunaway
