Farrish Subaru
Fairfax, VA
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Had to have a recall addressed on my Impreza. There was no communication about when my car was ready and I had to call over a half dozen times because nobody in service was answering the phone or There was no communication about when my car was ready and I had to call over a half dozen times because nobody in service was answering the phone or returning messages or texts. Would expect better considering the only reason I even had my car in that day was a recall issued by Subaru. More
I got both of my family's Subarus serviced at Farrish on consecutive days and it all went swimmingly. They have excellent customer service and are ready to take your car in and get it back to you quickly, consecutive days and it all went swimmingly. They have excellent customer service and are ready to take your car in and get it back to you quickly, serviced, and clean. Natasha was especially helpful and they are dog friendly too. More
Three hours to determine nothing was wrong and charge a whole lotta money for that. Great example of why the auto industry sucks. Only reason I chose the dealership was an extended warranty that was stil whole lotta money for that. Great example of why the auto industry sucks. Only reason I chose the dealership was an extended warranty that was still good… and couldn’t be applied to ‘finding nothing wrong.’ More
Very positive experience overall great team of professional people excellent customer service. Most importantly great level of attention to details. professional people excellent customer service. Most importantly great level of attention to details. More
Bought MySubaru forester at another dealership but I was not happy with their service. I tried D Fartishnservice and have been very happy every time I bring my carbon. not happy with their service. I tried D Fartishnservice and have been very happy every time I bring my carbon. More
I have had all of the maintenence of my 2017 Subaru performed by the Farrish team. All of the work has been of the highest quality. They always do a little extra and I always go home a satisfied custo performed by the Farrish team. All of the work has been of the highest quality. They always do a little extra and I always go home a satisfied customer. More