Farrish Subaru

Chris Wold was nice, straightforward, and fair. Matt Thompson, the finance guy was slick and slippery. He wildly overcharged me for extra maintenance and service agreements. When I realized I had been t Thompson, the finance guy was slick and slippery. He wildly overcharged me for extra maintenance and service agreements. When I realized I had been taken for a ride based on some research, I called two days after the sale to cancel the agreements which have a 90 day cancellation period. Two months later and the charges are still showing up on my loan statement. He obviously wanted to get the commission for the extra sales so didn't cancel before finalizing the financing. I've called and emailed 10 times and they just don't seem to care. The sleazy way the dealership dealt with this issue has given me such a bad taste for the whole dealership I will never go back unless necessary. More

I was totally satisfied with the work that Jackie Coogan did with me as I bought a new Forester. I would recommend Coogan and Farrish without hesitation. did with me as I bought a new Forester. I would recommend Coogan and Farrish without hesitation. More

I had a surprisingly good experience at this dealership. Jackie was great to work with. He was not at all want people think when they hear "car salesman". He was knowledgeable, friendly and not pushy at a Jackie was great to work with. He was not at all want people think when they hear "car salesman". He was knowledgeable, friendly and not pushy at all. He took care of us through the whole process. More

When sold a certified pre-owned vehicle, it was delivered to us with only key. We inquired, prior to accepting the vehicle, about the second key and were assured they would provide it for us. They were unab to us with only key. We inquired, prior to accepting the vehicle, about the second key and were assured they would provide it for us. They were unable to procure a second key from the previous owner, so rather than just making us a new key and having us come and pick it up, they have been intractable in their stance that we must pay for a second key. They do not seem to care about honoring the promise that was made, or their pledge that "Your complete Satisfaction is our goal!". Their priority seems to be making sure we pay $250 for a key. They'll get that money, and I'll purchase all my future vehicles elsewhere. This completely unnecessary and trivial matter marred what was otherwise an easy and friendly process. More

Courteous, respectful, cordial, agreeable. Excellent car-buying experience. Both Sam and Jackie were very pleasurable to deal with. They should be highly commended. I would recommend this dealership, car-buying experience. Both Sam and Jackie were very pleasurable to deal with. They should be highly commended. I would recommend this dealership, and the salesmen involved, at any time. More

Jackie Coogan is an awesome Salesman, I will recommend him to everyone that I know. If you are looking to buy a great new car, you have to come to Farrish Subaru. him to everyone that I know. If you are looking to buy a great new car, you have to come to Farrish Subaru. More

Mr. Coogan was a pleasure to work with from start to finish. Our experience was very positive, and we would certainly do business with him again. finish. Our experience was very positive, and we would certainly do business with him again. More

Good dealership, friendly and helpful. We had been shopping for a car for a long time and they worked with us over the month to get the right car at the right price. shopping for a car for a long time and they worked with us over the month to get the right car at the right price. More

There are numerous places in the DC metro area to buy a Subaru. For the best price with a friendly staff go to Farrish Subaru. Subaru. For the best price with a friendly staff go to Farrish Subaru. More

The buying process was very easy. My salesman (Jackie Coogan) gave me a good price up front. Consequently there was no painful negotiating. He was also very responsive to my e-mail questions before the Coogan) gave me a good price up front. Consequently there was no painful negotiating. He was also very responsive to my e-mail questions before the sale. More