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Farrish Subaru

Fairfax, VA

4.7
268 Reviews

10407 Fairfax Boulevard

Fairfax, VA

22030

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Showing 268 reviews

August 13, 2015

Chris Wolf From our first meeting with sales person, Chris Wolf, my husband and I felt as though as business was valued. Chris is the best car sales person ever. More

by Forester Folk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wolf
July 20, 2015

Farrish and Sales Managers Easy to Deal With A friend has dealt with Farrish Subaru since 2011 when she purchased a Forester and it was all positive. So I went to Farrish to find a 2015 Outback, More

by Pat/Dar
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Park, Jackie Coogan
July 14, 2015

Prompt, friendly, and professional service! I received prompt, friendly, and professional service! I've purchased several vehicles and this was by far the best car buying experience to date. More

by joe2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Beltran - Sales; Matt Thompson- Finance Manager
July 02, 2015

Trade in for new WRX After visiting several Subaru dealerships in the Maryland and Virginia area, I came across Farrish Subaru. I found a car on cargurus.com and made a ca More

by fmfdoc
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Coogan
June 27, 2015

Great cars, great people Just bought our second Forester (2014 & 2015) from Jackie Coogan at Farrish Subaru. Jackie was (again) great. So was Paul, the financial guy. Service More

by farrish fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Coogan
June 24, 2015

Robert Baker Mr. Baker was excellent, very friendly and informative during my visit to this dealership. I appreciate the time that he had spent with me and consid More

by Edgar
Recommend Dealer
Yes
Employees Worked With
Robert Baker
June 21, 2015

Subaru = Love I had a wonderful experience buying my Subaru at Farrish, thanks to Jackie Coogan. He was courteous, knowledgeable, and extremely patient. He made m More

by robinbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Coogan
May 29, 2015

Epic Price Jacking - Women Beware I'm a single female Subaru owner, and had some great routine service experiences at Farrish over the years. David Palumbo is an especially big sweethe More

by ManTransWoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Palumbo
Jun 12, 2015 -

Farrish Subaru responded

I first wanted to apologize for any problems you had dealing with our service department. Our service employees pride themselves on being very user friendly and treating everyone the same regardless of age,race,or gender. I have done the research and verified that the estimates provide for you for repairs needed on your car were all priced properly through Subaru's pricing guide and all repairs & prices recommended were priced properly. We do understand that car repairs in general are expensive now a days and we always try and price repairs as cost effectively as possible.Per our previous conversation the service advisers are basically relaying the information from the trained technician to the customer so the content of the estimate is not dictated by the adviser. Our technicians are instructed to note down and estimate any obvious issues with the car so the owner always is up to speed on any needed repairs. Again i apologize for any frustration that occurred with the process and per our previous conversation i am here for you if you need anything now or in the future please contact me direct (David) . Thank you

May 19, 2015

I'd go back, & I'd recommend it to others Jackie Coogan was professional, knowledgeable, and courteous. He made us feel comfortable, he listened, and he addressed our needs. Our buying exper More

by finding_forester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Coogan
May 15, 2015

Love my Subaru It took me forever to make a decision on my next car purchase and I am so happy I chose Subaru. Jackie Coogan is the perfect salesman. There was no pr More

by Mike3507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Coogan
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