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Farrish Subaru
Fairfax, VA
265 Reviews
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Showing 265 reviews
July 02, 2015
Trade in for new WRX After visiting several Subaru dealerships in the Maryland and Virginia area, I came across Farrish Subaru. I found a car on cargurus.com and made a ca After visiting several Subaru dealerships in the Maryland and Virginia area, I came across Farrish Subaru. I found a car on cargurus.com and made a call to the dealership. Jackie picked up and was extremely helpful and courteous. After speaking with him, I made a trip down from Maryland to visit the dealership. Jackie greeted me right as I walked in and was extremely professional, honest, and respectful. I not once had the feeling of being disrespected or taken advantage of based upon my younger age. They took a look at my trade-in and I received a great offer the first time around. No low ball offers like other dealerships. Once the trade-in was finalized, we were offered a great price on the 2016 WRX limited that no other dealership could offer. Agreed on both ends and signed the documents and was out the door. No waiting around for long hours. Everyone at the dealership was very nice and not pushy. They answered every question and concerns we had and were very patient with us. All in all I found this dealership to be the best all around. I would gladly make a trip back to purchase another Subaru in the future. More
by fmfdoc
Employees Worked With
Jackie Coogan
Helpful June 27, 2015
Great cars, great people Just bought our second Forester (2014 & 2015) from Jackie Coogan at Farrish Subaru. Jackie was (again) great. So was Paul, the financial guy. Service Just bought our second Forester (2014 & 2015) from Jackie Coogan at Farrish Subaru. Jackie was (again) great. So was Paul, the financial guy. Service people are friendly and efficient. The cars are terrific - but the people really made the difference to us. No high pressure tactics, just good, honest info. Bought a lot of cars over the years, but this has been our most positive experience, ever. More
by farrish fan
Employees Worked With
Jackie Coogan
June 24, 2015
Robert Baker Mr. Baker was excellent, very friendly and informative during my visit to this dealership. I appreciate the time that he had spent with me and consid Mr. Baker was excellent, very friendly and informative during my visit to this dealership. I appreciate the time that he had spent with me and consider him a pro at what he does! Thank you Robert! More
by Edgar
Employees Worked With
Robert Baker
June 21, 2015
Subaru = Love I had a wonderful experience buying my Subaru at Farrish, thanks to Jackie Coogan. He was courteous, knowledgeable, and extremely patient. He made m I had a wonderful experience buying my Subaru at Farrish, thanks to Jackie Coogan. He was courteous, knowledgeable, and extremely patient. He made me feel very comfortable with the decision to purchase my Forester, which I love!!! More
by robinbird
Employees Worked With
Jackie Coogan
May 29, 2015
Epic Price Jacking - Women Beware I'm a single female Subaru owner, and had some great routine service experiences at Farrish over the years. David Palumbo is an especially big sweethe I'm a single female Subaru owner, and had some great routine service experiences at Farrish over the years. David Palumbo is an especially big sweetheart. About 9mos ago I noticed that whenever I brought my Forester in, I kept getting passed off to a female service manager named Rachel Adams. I couldn't care less a person's gender so long as they're competent & honest. Well, tonight I just returned from my 3rd & LAST service experience with both Farrish & Ms. Adams. While Ms. Adams may well be competebt around cars, I'm sorry to say she's among the most serially dishonest service people I've met in my 30 years of driving cars. Not even when I drove a Jaguar was a quoted the exorbitant estimates Ms. Adams manages to finagle out of the most routine & pedestrian issues. $900 for an automatic window motor replacement. And $240 for simply diagnosing the PRESENCE - though not LOCATION, much less the REPAIR - of a simple AC hose leak. Plus an EXTRAS $1,270 to replace the AC compressor that died WHILE they were looking for (though not fixing) the leak! My Forester hasn't yet reached 60,000 miles, although per Ms. Adams, it's needed $4,000 worth of work this year alone - roughly 1/3 the car's entire value - and it's not even June. I have so far managed to either contest that amount, or get the work done elsewhere for about $1,300. Does Ms. Adams simply make up problems? Or is it that she jacks labor costs to well over twice what a Saab dealership would charge? Or worse, is this a "Sister-friend" hustle she & Farrish reserve specifically for women customers they figure can't google market repair costs, much less decipher a technical statement? I don't know, and after today, I simply can't afford to keep wondering. Ladies, we can & must do better by each other! More
by ManTransWoman
Employees Worked With
David Palumbo
May 19, 2015
I'd go back, & I'd recommend it to others Jackie Coogan was professional, knowledgeable, and courteous. He made us feel comfortable, he listened, and he addressed our needs. Our buying exper Jackie Coogan was professional, knowledgeable, and courteous. He made us feel comfortable, he listened, and he addressed our needs. Our buying experience was a pleasant & successful one! More
by finding_forester
Employees Worked With
Jackie Coogan
May 15, 2015
Love my Subaru It took me forever to make a decision on my next car purchase and I am so happy I chose Subaru. Jackie Coogan is the perfect salesman. There was no pr It took me forever to make a decision on my next car purchase and I am so happy I chose Subaru. Jackie Coogan is the perfect salesman. There was no pressure, he answered all my questions, introduced me to the service department staff, and said I could call him any time I had a question about my car. More
by Mike3507
Employees Worked With
Jackie Coogan
May 06, 2015
Best car-buying experience! So happy to have my new Outback! Jackie Coogan was very helpful and informative and I didn't feel pressured at all! Best car salesman ever!! So happy to have my new Outback! Jackie Coogan was very helpful and informative and I didn't feel pressured at all! Best car salesman ever!! More
by Outback Car 123
Employees Worked With
Jackie Coogan
April 27, 2015
Great car buying experience! I purchased a car today (2015 Subaru Forester Premium) from Farrish Subaru. My car buying experience was excellent....My salesman was Joe Everett.... I purchased a car today (2015 Subaru Forester Premium) from Farrish Subaru. My car buying experience was excellent....My salesman was Joe Everett....very low key and I never felt pressured. I didn't really think I'd actually leave the dealership with a new car today, but I did and this is largely because I didn't feel any pressure from the salesman. He was honest in telling me that he'd like to sell me a car that day (so what else is new!), but I didn't get the hard sell that if I left, I'd be losing a great deal that I'd never see again. I also didn't get any pressure to purchase all the extra packages/extended warranties. Of course they have to do their job and tried to sell me all the extras, but were very respectful when I quickly declined. More
by annieg319
Employees Worked With
Joe Everett
March 31, 2015
Finally have my Subaru! So happy to have my new Impreza Sport! Smoothest car buying experience I've ever had. I didn't feel pressured at all and was in and out very quickly. So happy to have my new Impreza Sport! Smoothest car buying experience I've ever had. I didn't feel pressured at all and was in and out very quickly. More
by Alockhar421
Employees Worked With
Jackie Coogan
