Farrish Subaru
Fairfax, VA
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Great Experience at Farrish My husband and I worked with Jacq Hall in getting our Subaru Outback! He was great to work with, patient with all our questions, and sold us an amazin My husband and I worked with Jacq Hall in getting our Subaru Outback! He was great to work with, patient with all our questions, and sold us an amazing car! If we ever need a 2nd car, we're going straight back to Farrish! More
Great service and great people to deal with Bought a new Forester XT from these guys this week and it was a very enjoyable experience. I had spoken to Rodney Bentley on the phone prior to my vis Bought a new Forester XT from these guys this week and it was a very enjoyable experience. I had spoken to Rodney Bentley on the phone prior to my visit and we had agreed to a price and his word was true as it was still that price when I arrived. He was very friendly and knowledgeable. I also had a trade in that I felt was a little undervalued, but he and his manager met me half way and made for a great experience. There was close to 0 percent haggling due to them offering a price that was much better than any other I had been offered. Overall I was very satisfied with the purchase experience, even with the financing department as the man I worked with also had a great demeanor. I did spend a few hours there working on the buying and trade, but nothing out of the norm that is expected in the car buying process. I would highly recommend this dealership if you would like to have a no frills and low stress car buying/selling experience. More
Excellent dealership.....superb sales staff Great dealership! They try hard, but not pushy. Should I decide a Subaru is what I am going to purchase, I will be back to this dealership and back Great dealership! They try hard, but not pushy. Should I decide a Subaru is what I am going to purchase, I will be back to this dealership and back to see Chris Wolf. He is outstanding and listened to what I was looking for and where I was in the process of purchasing. He knew he wasn't going to sell me a car my first day there and knew I was trying to decide what model of Subaru and whether Subaru or another type of non-Subaru vehicle. However he went out of his way to provide all of the information he could. We went out on a test drive for one of the two vehicles I wanted to try out. The other wasn't available on the premises and he indicated he would call me or email me when it arrived so I could come in to test drive. Chris has been selling vehicles for years. You could tell how he handled himself that this was the perfect salesman for me deal with. Chris has been so low keyed that I have only received one email from him since I was into the dealership. That is what I prefer, can't stand the salespeople that won't leave you alone and contact you constantly. Farrish Subaru and especially Chris Wolf, have won my business and should I decide one of the two models is my choice for my next new car, I will be back there to work a deal. Keep up the good work and all of your salespeople should be looking to Chris for how to assist a customer who is looking for their next car. More
In the door at 7pm, drove home with a new vehicle at 1030pm. Bought a 2017 Forester on the last day of January 2017. I dad the best experience possible at Farrish Subaru. Jacq is a stellar salesperson in every Bought a 2017 Forester on the last day of January 2017. I dad the best experience possible at Farrish Subaru. Jacq is a stellar salesperson in every way= friendly, outgoing, very informative, no nonsense, and willing to spend time to understand the customer. George (manager) did exactly what he promised and worked the best deal possible for me. The dealership stayed open just for me, including Matt (finance manager) and the employees who detailed my car before I drove it off the lot. More
Never Again We previously purchased 5 new vehicles from Farrish Motors and drove 300+ miles roundtrip to do so. It was always a 5 star experience, when Miguel Zay We previously purchased 5 new vehicles from Farrish Motors and drove 300+ miles roundtrip to do so. It was always a 5 star experience, when Miguel Zayas was the sales manager. Recently, we wanted to buy another vehicle and it was a great disappointment. Neither Ralph Perkins, GM, nor Sam Ramadan, sales mgr., even bothered to respond to our inquires, by email and via Chris Wolf, sales rep. Farrish has taken a major turn for the worse under the current management. More
Great buying experience I had an amazing experience today at Farrish Subaru during my purchasing of a 2017 Subaru Outback 3.6R. Sales representative Israel M. went out of h I had an amazing experience today at Farrish Subaru during my purchasing of a 2017 Subaru Outback 3.6R. Sales representative Israel M. went out of his way to address all of my needs and concerns. 10's across the board. Great service, unbeatable prices, friendly, timely and Israel even delivered my vehicle to my home. I was working with two other dealerships in VA that didn't even come close to the professionalism that Farrish brought to the table. I highly recommend to anyone looking for a new car to go to Farrish Subaru and ask for Israel. Thanks again for a great buying experience. - Travis More
Israel Moreno -- Extremely Helpful --John M. I appreciate the help I received from Israel in my purchase of a new Subaru Forester. He was very helpful in pointing out the different model specifi I appreciate the help I received from Israel in my purchase of a new Subaru Forester. He was very helpful in pointing out the different model specifications. I was impressed by his open-mindedness and transparent attitude.in sorting out costs and payment options. If you can get him as your sales representative, you will feel good about your visit to Farrish Subaru. More
great experience with Israel Mareno Mr. Israel is very familiar with the Bubaru so he introduced the vehicle very professionally and made me feel very excited. He is also very friendly, Mr. Israel is very familiar with the Bubaru so he introduced the vehicle very professionally and made me feel very excited. He is also very friendly,helpful and patient to me.very good experince. I am so glad to have the car. More
Nightmare - Terrible Dealership Three weeks after buying the car and I have had nothing but problems with the back office and management. Although Sam and Israel are great to work wi Three weeks after buying the car and I have had nothing but problems with the back office and management. Although Sam and Israel are great to work with, the rest of the back office management is very nicely put, very incompetent (specifically, Steve). The best part - this dealer called me back to "resign" a contract AFTER the lease of a vehicle because of contractual terms that ended up not working for them (likely not making enough money). I have now been going back and forth with the management team for over a week trying to get this resolved. This place is an absolute nightmare and I would not recommend a purchase or lease of a car from here, even to my worst enemy. Customer service went down the hole after the purchase of the car - nothing but stories, false claims, and runarounds. More
Great sales Had a great experience with Israel Moreno. Came in to look at a dealer demo car, when it was clear that we couldn't come to a happy medium on price, h Had a great experience with Israel Moreno. Came in to look at a dealer demo car, when it was clear that we couldn't come to a happy medium on price, he did a great job working with us on alternate options. Did a great job at keeping us informed of the process and making sure that we were well served and our time wasn't being wasted, including being very obliging of our young daughter. No unnecessary histrionics about price, was immediately competitive with our existing quotes once we had narrowed down our selection. More