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Farrish Subaru
Fairfax, VA
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Trusted Partners Subaru wasn't even on our list until we decided to stop by - right off the bat you could tell the difference between other pushy sales people and the Subaru wasn't even on our list until we decided to stop by - right off the bat you could tell the difference between other pushy sales people and the group at Farrish - they made some fun comments about my husband's 2003 Mitsubishi. We worked with Brittany DiBrango over the next two weekends to test drive and she was great in helping us answer questions (and very patient). We had no intention of buying a brand new Subaru but ended up working with Purcell and Brittany in finding something that worked. Their approach was great and they were laid back and didn't make us uncomfortable. More
Fantastic experience I recently purchased a vehicle from Farrish Subaru and it was a fantastic experience. The sales professional Brittany was highly impressive and exhibi I recently purchased a vehicle from Farrish Subaru and it was a fantastic experience. The sales professional Brittany was highly impressive and exhibited Outstanding customer service in every way. Brittany ensured an attractive deal and was extremely attentive to my aspirations. Brittany's manager Rey was also truly Superb in helping me through each stage and finalize the purchase. Both Brittany and Rey, and their onsite colleagues, are a "Class Act" and reflect most highly upon Subaru. I highly recommend this terrific dealership. . More
Great Experience! I originally went to Stohlman Automotive and had a horrible time trying to buy a car. The salesman was very helpful, but overall I was not treated lik I originally went to Stohlman Automotive and had a horrible time trying to buy a car. The salesman was very helpful, but overall I was not treated like my time and money mattered. Frustrated and after several meetings with no luck of getting a car I went over to Farrish Subaru. With in five minutes of walking in the door I had a car and a great offer. Israel Moreno was more than helpful and made the whole process easy and enjoyable. Israel even called a few days later to answer any follow up questions I had. Thank you Purcell Johnson, Rey Beltran and the rest of the team for making buying my first car a great experience! More
Too Easy! Working with Ian, Purcell, and Rey was great! Prior to calling Farrish Subaru, I was 99% certain we were going to make our purchase of a Subaru Forester at another dealership. However, when doing Prior to calling Farrish Subaru, I was 99% certain we were going to make our purchase of a Subaru Forester at another dealership. However, when doing our due diligence in calling around to check on the best prices, Farrish's prices were the most straightforward and were willing to work with us. A larger dealership quoted us over a thousand more for a lower MSRP model which didn't make any sense at all! And the other dealers still couldn't meet Farrish's price. Farrish's employees have been responsive, offered to install our accessories for us, etc. I didn't feel like I was just another number. More
Hands down, the best dealership we've ever worked with! My husband and I recently leased an Outback from Farrish Subaru. From our initial outreach until the minute we drove off the lot, we had an incredible My husband and I recently leased an Outback from Farrish Subaru. From our initial outreach until the minute we drove off the lot, we had an incredible experience. Israel Moreno was so professional, patient and helpful with all of our questions. When we test drove the car, he started out in the driver's seat so he could show us how all of the features worked, which is something we've never had a dealer do before. Then, after we signed the papers, he sat in the car with us for 15 minutes to walk us through everything to make sure we understood how it all worked -- again, something we've never had a dealer do. He was so wonderful, and we highly recommend working with him! We also worked with Purcell Johnson and Rey Beltran; both of them were extremely professional and helpful, making the entire experience so easy and stress-free. We can't say enough about this dealership! More
Working with Israel was great! Working with Israel to buy our outback was great! He was patient and showed me both the Forester an outback since I was considering both. Then, He w Working with Israel to buy our outback was great! He was patient and showed me both the Forester an outback since I was considering both. Then, He was patient in showing my partner the car once I had decided and helped us find the exact one we wanted. I would highly recommend working with Israel. He is patient, friendly and very knowledgeable. More
Poor experience Several things to mentioned. 1. The finance and sales manager tried to get me to complete a final deal and sign paperwork on a car that was not at th Several things to mentioned. 1. The finance and sales manager tried to get me to complete a final deal and sign paperwork on a car that was not at the dealership and that I did not see and drive. 2. Felt taking advantage of because I was alone as a women 3. The two managers did not congratulate me on the purchase and/or say thank you 4. Due to the late deal, I was asked to return another day for a "detail" on the new car. Returned to the dealership which was totally out of my way to see after the car was complete that it was not a detail but a poor carwash. The poorly done wash was mentioned to my sales lady during the time I was wiping the dirt off the car with my hand. My sales person got a dry paper towel to wipe the dirt. Ridicules, as I asked her to stop and mentioned to her manager that my car was not detailed, it was poorly washed. My first bad car buying experience in 30 years and I have purchased 9 cars. I absolutely do not recommend this dealership. More
Bait and switch I came in to buy a used vehicle. They recommended a new car and agreed upon a price. The financing took a day and when I went in the next day they had I came in to buy a used vehicle. They recommended a new car and agreed upon a price. The financing took a day and when I went in the next day they had switched the car. A new manager didn't want to honor the deal and was really rude. Then he shredded the paper that had the original deal in front of me. They are dishonest and I wouldn't recommend them. More
Marcello Great service and very personable. We really enjoyed his helpful attitude. Very knowledgeable about the Subaru and competition. Did not try to force u Great service and very personable. We really enjoyed his helpful attitude. Very knowledgeable about the Subaru and competition. Did not try to force us into a deal. We had the chance to go to another dealership for the same car and 300 dollars cheaper but went to Farrish specifically for marcello. Great saleman More
Great experience. On 3/15 I went in around 8:30 PM and worked with Marcelo from Farish. He was able to work with my trade in price for my vehicle and was able to get me On 3/15 I went in around 8:30 PM and worked with Marcelo from Farish. He was able to work with my trade in price for my vehicle and was able to get me a good deal on the new 2017 WRX. Great experience. More