Farrish Subaru
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 268 reviews
Great Experience! My daughter and I had a great experience buying a used Outback at Farrish. Ian was our salesperson and he could not have been better: low key, great My daughter and I had a great experience buying a used Outback at Farrish. Ian was our salesperson and he could not have been better: low key, great sense of humor, very knowledgeable and enthusiastic about Subarus. Good person to accompany you on test drives. Not a hint of sexism in dealing with a young gal with her mom. We got a fair price on a trade-in vehicle and the dealership matched an excellent rate from USAA. It was all in all a much better experience than I had expected. I highly recommend Farrish. More
Overall a very pleasant experience We walked in with a particular vehicle in mind, had contacted via online chat and spoke with Franco on the phone. When we walked in, he had the car re We walked in with a particular vehicle in mind, had contacted via online chat and spoke with Franco on the phone. When we walked in, he had the car ready to view and test drive. Even though there was a bit of a wait as there were customers in front of us, the whole experience was quite pleasant. I would recommend the Farrish Subaru team to anyone I know. More
Excellent Experience Overall, I had a excellent experience here. Franco, Purcell, and Rey were really pleasant people to work with. Purcell made sure that his staff assist Overall, I had a excellent experience here. Franco, Purcell, and Rey were really pleasant people to work with. Purcell made sure that his staff assisted me immediately as I walked in the door. They made this a easy process and had the car I was looking for. I originally bought a 2017 WRX which was supposedly "New" from Sheehy of Springfield Subaru. Less than a week I found out that the car was in a accident. No one advised me and still sold me the car without notifying me. So be careful where you buy your car from. I definitely would recommend this dealership!. I wish I originally came to Farrish. But I am happy that Franco and Purcell assisted me and finalized my deal with a 2018 WRX. Thanks you guys! More
Helped me connect my new phone to my Subaru Outback He help me connect my phone to my car. At first it was not working, but he keep continuing working on it and then it was done. The person who helped He help me connect my phone to my car. At first it was not working, but he keep continuing working on it and then it was done. The person who helped me was patience and hard worker. More
Great car buying experience with salesman Israel Moreno! Israel Moreno was very pleasant and easy to work with. He got me the car I wanted in the color I wanted at a very good price from another local deale Israel Moreno was very pleasant and easy to work with. He got me the car I wanted in the color I wanted at a very good price from another local dealership, and the car was delivered the same day while we were signing paperwork. He gave me a detailed explanation of all the high-end features of the vehicle before I drove it off the lot, and he and another Farrish employee went with me to return the rental car I had been driving after my previous vehicle was totaled. Couldn't have asked for better service! More
Franco, Purcell and Rey were amazing My husband and I walked in looking for a Subaru Forester but were not sure if we wanted to buy a Subaru or a Kia. Franco showed us a few models and di My husband and I walked in looking for a Subaru Forester but were not sure if we wanted to buy a Subaru or a Kia. Franco showed us a few models and different colors and then we left to check out the Kia's. While the Kia was a great car it didn't have everything the Subaru had so we decided to go back. 10 minutes before they were supposed to close. I felt bad but they all stayed and Rey even came back to help us with the finance part. And to top it all off since it was so late they couldn't get it washed so they are delivering it to my job!!!! More
FRANCO WAS FANTASTIC! I came into the dealership this afternoon to look at the "possibility" of buying a Subaru Crosstrek for my daughter. When I walked in Franco gave me I came into the dealership this afternoon to look at the "possibility" of buying a Subaru Crosstrek for my daughter. When I walked in Franco gave me a warm welcome. I had only one other encounter in the salesroom, but the guy I had talked to months ago was no longer there, and so I based on the warm welcome (and nice smile!), I decided to talk further with Franco. He was not "high pressure", just had a nice mannerism and answered my questions and offered to show me the car I had inquired about (I had sent an email earlier). I also had another quote from another dealership, but he encouraged me that he would certainly do his best....and bottom line...he did!! Very Happy with my purchase - and so is my daughter!! More
very good experience, helpful and courteous I would like to commend the team at Farrish Subaru of Fairfax, Virginia for sticking with us throughout our purchase decision and accommodating our ne I would like to commend the team at Farrish Subaru of Fairfax, Virginia for sticking with us throughout our purchase decision and accommodating our needs. In particular, Israel Moreno, backed up by Purcell Johnson and Steve Cho did an outstanding job. We were not sure about buying when we came in, but they made an attractive offer that we finally just had to accept. The car, a 2017 Subaru Outback, is superb and they not sold us on it but on their service as well. They met our requirements by getting a car from a dealership in Maryland and in meeting out asking price and more for our trade in vehicle. So overall, a great dealership as far as we can see. Ralph and Mai Buck More
No drama buying experience. On my initial visit I requested to just sit in the Forester XT located in the showroom. Franco walked over with me and helped me to request the electr On my initial visit I requested to just sit in the Forester XT located in the showroom. Franco walked over with me and helped me to request the electronic documentation on the vehicle and I left. On my return visit I looked for Franco because he honored my desire not to be pressured. We worked together during the purchase and I am very pleased with the experience. I definitely recommend Franco and Farrish for anyone interested in looking at a Subaru. More
Best and easy car buying experience Our salesperson, Franco Deoliveria made this car buying process very pleasant and easy for us. He was very patient and very knowledgeable about each S Our salesperson, Franco Deoliveria made this car buying process very pleasant and easy for us. He was very patient and very knowledgeable about each Subaru vehicles. He never pressured us into anything but his knowledge helped us to pick a right vehicle for us. We are happy with our 2017 Forester and we are definitely planning to come back for our second car. We highly recommend Franco at Farrish Subaru as he will provide a great car buying experience! More