Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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Having used Farrish for their service department and received such great service, I knew that when looking to purchase a new Jeep vehicle that they would be the first place that we'd go. We were not dis received such great service, I knew that when looking to purchase a new Jeep vehicle that they would be the first place that we'd go. We were not disappointed. We had the privilege to work with Simon Chu. Simon was knowledgeable, patient and professional. His ability to engage person to person and estbalish a friendship vs. a sales relationship is greatly appreciated. He knows all the in's and out's of the 2011 Jeep's and worked and searched to find us exactly what we were looking for. We are a Jeep family so the next time we or any one we know if the the market for a Jeep, we'll deinitely send them Simon's way! More
While searching for a Liberty 4WD Limited in the elusive Blackberry color, with specific Options, Farrish called us back with a great price and a very short time frame to transport one from a fellow dealers Blackberry color, with specific Options, Farrish called us back with a great price and a very short time frame to transport one from a fellow dealership. Unfortunately, the deal didn't go through, but not through any fault of their own. While we ended up purchasing the Jeep from yet another dealership, the staff at Farrish Jeep were absolute gentlemen the entire time. They earned our respect and appreciation because they offered us good, honest advice every step of the way, they kept good communication, and they were never "salesmen" about the process. They simply wanted to help us find what we were looking for, and were courteous and willing to make the deal happen on our own terms. For anyone in the Fairfax, VA area, I would easily recommend Farrish Jeep for great experience with earnest people. More
In the past I hated time when I needed to purchase a new vehicle. In 2002 I went to Farrish for a new Jeep after leaving another dealership where I was treated so badly that to this day, I still steer othe vehicle. In 2002 I went to Farrish for a new Jeep after leaving another dealership where I was treated so badly that to this day, I still steer others from going there. I met Blanche Jones, the new car sales person. She was so kind and even when not having the vehicle that I wanted, called other dealers and got me the car. She also followed my conserns when I had a paint problem with the Jeep. She checked on the car when it was in for service and always had to time to talk each visit I mad to the dealer. She has now retired due to health but I still feel that I made a friend that day when I came into the showroom. So with time to purchase another vehicle I went back to Farrish and met John Grundy. We hit it off from the very first. He was very friendly and answered every question I had regarding the new Jeep and the many improvements they had made since my 2002. Here again, they did not have the exact jeep I was looking for. We found the color but some options were not on the jeep. He worked hard and got me the options on special order. I could not have been more happy with the way he went out of his way to make this sale happen. He was go good that I had not planned on actually purchasing that very day but drove home with the jeep. I am sure that when I take it back to have the options put on, he will be there for me. Again, I feel I have made a new friend. I have already recommended him to a friend that is looking for a Liberty. He is a great asset to your fine company. Don Payne More
I have purchased many vehicles in the past,from many people,and I can say with out a doubt that Simon was a true professional in every sense of the word. it was a true pleasure dealing with Simon. The people,and I can say with out a doubt that Simon was a true professional in every sense of the word. it was a true pleasure dealing with Simon. The Farrish auto group is one that I will recommend to friends and family for future purchases, and Simon will be the contact for those purchases. More
I had a great experience buying a new Dodge from Farrish. I contacted John over the phone after test driving a Charger at another dealer (the other dealer was a pain in the a@@ to deal with). John was super I contacted John over the phone after test driving a Charger at another dealer (the other dealer was a pain in the a@@ to deal with). John was super cool and low pressure. He found the car I wanted at a price that was great. The day I picked it up was again nice and low key. The car looked great and John and I had a nice chat while waiting for Catherine in the business office. Although I had financing already, she was able to get me an even better super low rate. Catherine was nice, not pushy, and easy to work with. Overall I couldn't be happier with the whole experience. Check out Farrish - they treated me great! More
My son was looking for a jeep, and my husband and I were looking for a safe and dependable car for our son at a competitive price. Simon Chu at Farrish of Fairfax helped us reach all of our objectives. We looking for a safe and dependable car for our son at a competitive price. Simon Chu at Farrish of Fairfax helped us reach all of our objectives. We must have examined at least 6 jeeps. Simon showed us each one of those, explained what each one had and didn't have, and the price difference. There is no pressure and no rush. At the end, my son decided to go for a custom made jeep. We got our specifications in. Simon kept us updated on the status. We really enjoyed our purchase experience. The manufacture work on the jeep is not very detailed. The fixing on the roof was loose and caused the roof to leak, the carpet lining on the car floor popped up at the edge. These annoyances should not exist for a car of this price. But the customer service at Farrish was great. Simon arranged to put a temporary fixing so my son can drive the car while the dealer fixing the permanent one. He also took care of other annoyances. He made the effort and took the time to make sure things are fixed/adjusted right. We really appreciated his dedication to quality and customer service. We wish the folks at the jeep factory were all like Simon. More
I purchased a Jeep Wrangler from Farrish. I specified exactly what I wanted on my Jeep and the price I wanted to pay. I got a call that they had located it but without two options they could easily add. exactly what I wanted on my Jeep and the price I wanted to pay. I got a call that they had located it but without two options they could easily add. They got it, and added the options for the price I wanted to pay....no haggle at all. I traded my vehicle. The mgr approached my salesman with an offer about $500 less than I wanted. The salesman, without even approaching me, told him I had to have the additional $500 on my trade...no problem. It was one of the best experiences I've had in a vehicle trade. I would highly recommend this dealer. The salesman was superb. Before talking to me he found the vehicle I wanted at another dealer and worked out a way to get the options I wanted. John is one of the best car salesmen I've dealt with. More
My mission was to secure a deal for a friend who wanted to lease a 2011 Chrysler 300. Simon Chu was the sales consultant assisting me throughout this procedure. Simon's willingness to explain details of th to lease a 2011 Chrysler 300. Simon Chu was the sales consultant assisting me throughout this procedure. Simon's willingness to explain details of the vehicle and pricing,along with his congenial manner afforded me comfort with the overall experience. I was convinced after three visits he was my "go to man" for all concerns. Fortunately for all, a deal was made. His friendliness and interest made this usually tedious procedure easier and more expedient than expected. My friend couldn't be more pleased. For all of these reasons, I have concluded that Mr. Chu is an excellent ambassador for the Farrish Chrysler dealership. More
Wonderful experience with Simon Chu! Very friendly, not pushy, and willing to meet us where we were. Very knowledgeable about the vehicle. Will recommend him to friends/family. Keep him with you. On pushy, and willing to meet us where we were. Very knowledgeable about the vehicle. Will recommend him to friends/family. Keep him with you. On the other hand, not please with this review process. Too cumbersome. Takes too much time. The purpose should be to just give my impression of our experience. having to register and type at least 250 words is ridiculous. My inclination is to not submit the review or waste any more of my time, but I only go through this to help Mr. Chu. More
Simon and all his colleagues at Farrish were terrific. We had been to a few dealerships and Farrish was by far the most eager to help, knew the most, and were the most gracious. I used the internet to find t had been to a few dealerships and Farrish was by far the most eager to help, knew the most, and were the most gracious. I used the internet to find the best deal and Farrish had the best information, the best response, (I got the internet price within minutes of my request--at 11;30pm on a Sunday night and I had an email from Simon Chu by 9am the next morning) and never stopped reaching out to make sure we had what we needed. When we came to the dealership at 7:30pm (a half hour late due to terrible traffic) to see the car we were interested in, Simon was at the door to greet us with a smile on his face. The car was ready for a test drive and three hours later we drove away in exactly the car we wanted. To make this happen, they worked with us after the dealership had officially closed, 90 minutes later than usual on a Monday night. No one complained--they bent over backwards to make the deal happen. I would have liked more for my trade but they worked with me to get pretty close to my target, close enough that I could buy the new car. Overall everyone we dealt with was great! Every single person! I would definitely go back to Farrish and will recommend them to anyone who is interested. More