Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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Simon was very friendly and extremely knowledgeable about the 2012 Jeep Grand Cherokee. He answered all of our questions about the vehicle and even demonstrated other functions that we had not considered. He the 2012 Jeep Grand Cherokee. He answered all of our questions about the vehicle and even demonstrated other functions that we had not considered. He did not try to rush or push into a decision and was very patient as we debated between the 2011 and the 2012. My only issue I had was out of Simon's control. The wait was extremely long to get everything completed. We arrived to the dealership around 1:30, but did not leave with the vehicle until after 8:00 pm. More
I felt that John was very responsive to my needs and questions and treated us very well. Everyone we worked with was friendly and helpful. Most importantly, we did not feel that we were being pressure questions and treated us very well. Everyone we worked with was friendly and helpful. Most importantly, we did not feel that we were being pressured or bothered once our initial USAA request was submitted. More
We were looking for a Grand Cherokee, with specific features and color. I found the car at Farrish through the internet. I had priced similar GCs at other dealers and had a good idea what a fair pric features and color. I found the car at Farrish through the internet. I had priced similar GCs at other dealers and had a good idea what a fair price would be. From the initial call through the completion of the sale, I had an excellent experience. The initial price provided over the phone was very close to what I expected. We arranged to meet that evening and four hours later drove home with our new GC. We worked with Simon Chu who was excellent to deal with. He knew every detail about the car. He explained all the features and showed us how to use each feature. After test driving, we quickly negoiated the final deal. I thought Simon was very fair in considering our offer. I wanted a tow hitch added and Simon arranged to have this installed on the date I requested. We were able to obtain competitive financing at Farrish. They matched my credit union rate. Cath Murphy helped with the financing and all the paperwork. Everyone I worked with was very helpful, friendly, and professional. Overall we were very pleased with Farrish Jeep and very happy to have had the opportunity to have Simon Chu as our Sales Consultant. More
John is a very friendly and attentive salesman, he made my buying experience hassle free. The overall experience at this dealership is great, everyone were friendly and helpful. my buying experience hassle free. The overall experience at this dealership is great, everyone were friendly and helpful. More
Was looking for a car and after determing I wanted a Wrangler, I did extensive research online. Went to a dealership besides Farrish first, they were nice, but unresponsive. Sent an internet request t Wrangler, I did extensive research online. Went to a dealership besides Farrish first, they were nice, but unresponsive. Sent an internet request to Farrish, Simon got back to me within an hour, which is remarkable. Within 3 days I was in the Wrangler I wanted at a price I wanted. To put it mildly, Simon is fantastic, a very nice person, no nonsense, knows his stuff, extremely friendly, honest and helpful. Simon made this car buying experience terrific, not only that, but I was there late on a week night and it was not until 9pm, when the dealer closes, that I decided which Wrangler I wanted. Well, needless to say, Simon stayed until two hours later (after the car was washed, fueled and contract prepared),to show me all the functions of the car, the nav system, etc. Simon did not rush me, he did not pressure me and in fact was as honest and patient a salesperson as I ever met. Dealing with Simon was a great experience and I have a great Wrangler (because it's not just a car) to thank him for. Go to Farrish and talk to Simon, if he can't do it, it can't be done. More
Simon is the best car dealer I have ever worked with. He was courteous, professional, and honest. In no way did I think Simon was trying to sell me something I didnt want or go behind my back with hidden fe was courteous, professional, and honest. In no way did I think Simon was trying to sell me something I didnt want or go behind my back with hidden fees, price, etc. I recommend Simon to anyone because he is a great person and someone you can trust! More
After visting Safford Jeep and Lustine I wass happy to go to a dealership where everything was straight forward. I used the USAA buying service to price the vehicle I wanted and bought that certified to pri to a dealership where everything was straight forward. I used the USAA buying service to price the vehicle I wanted and bought that certified to price to all the delaerships. Farrish was the only dealership that honored there commitment to the buynig service. Great experience overall. More
I was treated almost like a friend in this dealer when I went to buy my new Wrangler Sahara Unlimited. John Grundy (the sales person) was super friendly and relax, he listened carefully and patiently answer went to buy my new Wrangler Sahara Unlimited. John Grundy (the sales person) was super friendly and relax, he listened carefully and patiently answered all my questions. He really focus on what I wanted on my new car. I never felt pushed to buy something I didn’t want witch is very rare when you visit a car dealer. Mike Casey (the finance person) was very helpful and explained every step of the process. Overall, it was a fantastic experience!!! AWESOME... More
I bought my 2012 Jeep Unimited here and had a great experience. Their focus was on my needs and the vehicle, no closing a sale. They are also a member of USAA's buying service, so I had a no-haggle p experience. Their focus was on my needs and the vehicle, no closing a sale. They are also a member of USAA's buying service, so I had a no-haggle price. I would buy from them again, and plan to service my vehicle with them. More
My husband and I are repeat buyers at Farrish and would recommend them to anyone looking to buy a car. They are easy to work with, knowledgeable, and courteous. John and the rest of the sales team wer recommend them to anyone looking to buy a car. They are easy to work with, knowledgeable, and courteous. John and the rest of the sales team were wonderful in taking care of our trade-in and into the new car. Catherine was a pleasure to work with as far as the financing and the final paper signing. We purchased the 2011 Dodge Charger Mopar edition - I love the car!!! thank you Farrish for another GREAT car buying experience. p.s. Farrish also participates with USAA for the no haggle pricing - something my husband and I both appreciate! More