Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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Simon was professional, patient and respectful with us. Simon was professional, patient and respectful with us. He remained in constant contact all week until we were able to come in on a Saturday. Simon was professional, patient and respectful with us. He remained in constant contact all week until we were able to come in on a Saturday. More
The staff at Farrish are friendly and made my new car shopping experience comfortable. Terry made sure I received every cost cutting incentive I was entitled to so I was able to afford a new car rather shopping experience comfortable. Terry made sure I received every cost cutting incentive I was entitled to so I was able to afford a new car rather than a used one. He took the time to show me all the features of my Jeep. More
After months of research I had finally found a decent deal on a new Jeep. The service was fine, nothing spectacular. What I would say to those trading in a vehicle, be prepared for a low dollar amount. T deal on a new Jeep. The service was fine, nothing spectacular. What I would say to those trading in a vehicle, be prepared for a low dollar amount. They will play the usual dealership games of how they came to the number even when it is well below blue and black book values. Don't tolerate first numbers. If you are not satisfied with offer then reject and find a better offer elsewhere. Lastly, once the transaction is complete, expect no response when you try to reach out with questions; however, when they need something expect consistent follow up. More
We went into Farrish Chrysler Jeep Dodge dealership to purchase a new Jeep Grand Cherokee with the Overland package. We had been searching for weeks for a certain color combination and package, but could purchase a new Jeep Grand Cherokee with the Overland package. We had been searching for weeks for a certain color combination and package, but couldn't find it. Our salesman was John Grundy and he did everything to find the vehicle and provided us with other options, but he was never overly aggressive or pushy. He was clearly interested in selling us a vehicle, but also interested in making sure we were happy with the final purchase. The next day we went back to build and order the vehicle we wanted from Mr. Grundy; because he had made us feel very comfortable. When we drove onto their lot, there sat the exact Jeep we had been looking for and it had just arrived. How they found it or if it was just something that was meant to be I can't say, but we drove off their lot with the vehicle. Mr. Grundy was extremely professional throughout the whole process and we never got the very uncomfortable feeling you normally get from the whole car buying process. Farrish worked with us to get what we wanted for our trade-in and found us a better interest rate than what we had gotten from USAA. I would highly recommend Farrish Chrysler Jeep Dodge to anyone looking to buy one of their car brands. They are hands down one of the friendliest dealerships in the Washington area. We know, because we have been to most of the other Jeep dealerships during our search. Also, I hear they have a great service department and we look forward to working with them in the future. More
From the time that we went to look at the car, until we left with our new car Simon was great. He made sure that during the test drive he was showing me all the different features in the car, and after our left with our new car Simon was great. He made sure that during the test drive he was showing me all the different features in the car, and after our test drive he got out popped the hood and made sure to show us everything under the hood as well, along with back up ways to pop the gas cap, and just things he didnt really need to. This was the second dealership we had been to, and by far preferred customer service (hence us buying a car from him rather then the other sales rep. I appreciated that even when we were waiting for all the paperwork, and the car to get detailed he made sure that he was talking to us, and even showing us a picture of his granddaughter, and I really appreciated his genuine kindness. Other then a couple hiccups in paperwork, I couldnt be happier with our experience. And that is solely due to Simon. More
JPHN DID A TERRIFIC JOB OF SHOWING AND EXPLAINING ALL OF THE FEATURES OF THE JEEP GRAND CHEROKEE LIMITED. I BOUGHT THE CHEROKEE WITHOUT HESITATION. REALLY ENJOYING THE VEHICLE. MY SON BOUGHT A PATRIOT THE F THE FEATURES OF THE JEEP GRAND CHEROKEE LIMITED. I BOUGHT THE CHEROKEE WITHOUT HESITATION. REALLY ENJOYING THE VEHICLE. MY SON BOUGHT A PATRIOT THE FOLLOWING WEEK FROM JOHN. More
I first sought to buy a 2012 Grand Cherokee at the dealership at which I had bought my 94 Grand Cherokee. However, I felt like I was getting a runaround. I went on the Farrish website and was able to dealership at which I had bought my 94 Grand Cherokee. However, I felt like I was getting a runaround. I went on the Farrish website and was able to decide on the options, color, etc., that would be best for me. In interactions with the sales manager through email, i was unable to get the price I wanted but was given straight and complete information. Encouraged, I paid an unannounced visit to the dealership. I was only there a few minutes when Simon Chu came out and offered to help. I was impressed with his knowledge of the vehicles, and suggestions. Within a few minutes, we narrowed down the choices. He got the car I described and we went for a test drive. Again, I was impressed with his ability to answer any and all questions quickly and honestly. There was no pressure to upgrade or take something I didn't need. We worked out an agreement that was fair, and I took a night to sleep on it, and compare the offer with the offers still coming in from the other dealer. The choice was easy. I signed the papers the next day. The process was comparatively easy and hassle free, with no pressure to add additional cost items to the purchase. Simon Chu was very helpful throughout and gave a very thorough run through of all the features of the vehicle (which is completely different from the 94 model) before I drove it away. I would highly recommend the Farrish experience and Simon Chu in particular. More
Excellent buying experience, no gimmicks, pressure or games. Farrish delivered exactly what they said they would. I will continue to purchase my vehicles through them and would recommend them to family a games. Farrish delivered exactly what they said they would. I will continue to purchase my vehicles through them and would recommend them to family and friends. A refreshing change to the other car dealers out there. More
I had an outstanding buying experience of my 2012 Jeep I had an outstanding buying experience of my 2012 Jeep Wrangler, “Call of Duty” at Farrish Jeep in Virginia. Kudos should go to Simon Chu and Justi I had an outstanding buying experience of my 2012 Jeep Wrangler, “Call of Duty” at Farrish Jeep in Virginia. Kudos should go to Simon Chu and Justin Hoffman. They both could not be more professional, friendly and honest. With help of “DealerRater.com” and “TrueCar.com” I accomplished everything I needed in order to make the process as efficient as possible. And what’s the outcome? I found the best dealership in an area for selecting Jeep cars. I met the two great and knowledgeable representatives to deal with and finally, I ended up with a deal I could not turn it down. Thank you, Farrish. Job well done. More
I visited three other dealerships before I got to Farrish. The difference between Farrish and the other places was like night and day. John Grundy was fantastic. He didn't try to trick me, he didn Farrish. The difference between Farrish and the other places was like night and day. John Grundy was fantastic. He didn't try to trick me, he didn't treat me like an idiot, etc. The entire process was relatively stress free and I would definitely recommend Farrish over any other Jeep dealership in Northern VA. More