
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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We bought a 2012 Dodge Durango a few weeks ago from Farrish. We had spent many weeks visiting various dealerships in the area looking at the Durangos and Explorers. By far, the personnel at Farrish go Farrish. We had spent many weeks visiting various dealerships in the area looking at the Durangos and Explorers. By far, the personnel at Farrish go above and beyond when it comes to customer service. They were all personable, not pushy, accomodating, and they won our business. The first dealership we visited in Woodbridge had a salesman, though very nice, was really "gimmacky" and the sales managers treated him as though he was a pion. They spoke rudely to him and it made us very uncomfortable. The Farrish team on the other hand was just that; a team. They worked together well to give us the best service. We were very impressed and as I stated before- they won our business. I will recommend their dealership. More
Simon was an absolute pleasure to deal with. He was extremely knowledgable about the vehicle. He made the buying experience very pleasurable. The dealership had a fantastic selection. extremely knowledgable about the vehicle. He made the buying experience very pleasurable. The dealership had a fantastic selection. More
When I was considering a new Jeep, I remembered that my parents had shopped at Farrish in Fairfax and had a good experience there, so I visited the website to check out their inventory and pricing. I was parents had shopped at Farrish in Fairfax and had a good experience there, so I visited the website to check out their inventory and pricing. I was very impressed with what I saw. I, then, completed an inquiry and it was promptly met with a reply from the sales manager who informed me that he was turning my name over to Terry Fant who "is very knowledgable about Jeeps." Well, he wasn't kidding! Terry contacted me later that very same day and we talked about what I was looking for and what they had at Farrish. From that first contact I felt confident that the experience at Farrish would be much better that my recent experience with a local dealer. My husband and I met with Terry the following Monday at about 6:30pm. We were greeted warmly and treated with much respect. We even shared quite a a few laughs with Terry which only added to the personable vibe Terry was giving us. Terry was very flexable and I felt like he really had our best interest at heart when approaching our trade-in and dealing with the sales manager. I never felt pressure to buy and left the dealership very pleased and confident that I made a good purchase. I actually found myself thanking the sales manager for recommending me to Terry, thanking Terry for taking so much time (until after 9pm when they closed at 9pm), and the finance officer as well. Overall, my total experience with Farrish was very pleasant and I will highly recommend Farrish to anyone looking for a new or used vehicle! Bravo gentlemen, bravo!!! More
My car buying experience at Farrish was pleasant and hassle-free which made that exciting feeling of buying a new car that much more enjoyable. They did not have a vehicle with the package I was looking hassle-free which made that exciting feeling of buying a new car that much more enjoyable. They did not have a vehicle with the package I was looking for on the lot but were able to order once from the factory with everything I wanted. I was really impressed when they said they could get the vehicle in 6 weeks and were able to stick to their word and deliver it in that time frame. I didn't feel pressured at all when it came time to negotiate a price or sign the final paperwork. They were friendly, fair, and honest. More
We went into Farrish on a Saturday with no intention to buy a Jeep. The selection was great and Gerry was very knowledgeable and friendly. We left Farrish without a car, as expected. We went to some ot buy a Jeep. The selection was great and Gerry was very knowledgeable and friendly. We left Farrish without a car, as expected. We went to some other dealerships. As the day closed we came back to Farrish and bought a Jeep. We had planned to wait, but Farrish and Gerry specifically are so above the other dealers/consultants we knew we were ready to make a deal. Thank you Gerry! More
Mr Simon Chu was very nice & polite and courteous and he is an excellent sales person. This is the main reason we vought the car at this dealership otherwise we also saw the same Chrysler S car at other he is an excellent sales person. This is the main reason we vought the car at this dealership otherwise we also saw the same Chrysler S car at other Chrysler dealerships. More
The sales person, Simon Chu, spent a great deal of time listening to our concerns and helping us wih financing that fit our budget. We were offered a very fair price for our trade in. We were never rushe listening to our concerns and helping us wih financing that fit our budget. We were offered a very fair price for our trade in. We were never rushed even though the Farrish staff had to stay after hours to complete our purchase. Thank you Simon and Farrish. More
The car is good for it's price. Very clean and luxurious compared to other car of its class. Very roomy and comfortable to drive. I really like it. compared to other car of its class. Very roomy and comfortable to drive. I really like it. More
Fast, efficient service. Good price matching with the USAA auto buying program. Terry was friendly and easy to work with, the car delivered was exactly as requested. USAA auto buying program. Terry was friendly and easy to work with, the car delivered was exactly as requested. More
Gerry, was very helpful. He understood my problem and found me a Jeep that made me happy. I would say this was the best car buying experience I have ever had. I will by my next Jeep from Gerry/Farrish. found me a Jeep that made me happy. I would say this was the best car buying experience I have ever had. I will by my next Jeep from Gerry/Farrish. More