Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,106 reviews
Richard was very personable and very knowledgeable about a wide range of vehicles of many makes and models. He was able to answer all of my questions and was very objective. I found his assistance comfort a wide range of vehicles of many makes and models. He was able to answer all of my questions and was very objective. I found his assistance comfortable and very helpful without being pushy. More
This is the second vehicle I have purchased from this dealer in three years. I would not have returned had I not been satisfied with the first experience, but when I used the Consumer Reports vehicle pu dealer in three years. I would not have returned had I not been satisfied with the first experience, but when I used the Consumer Reports vehicle purchase, they referred me to Farrish once again which only served to validate my original experience. The entire purchase experience went very smoothly, including the trade-in process. Gerry was great to work with - honest, informative, and kept in touch during the process (I special ordered my vehicle). Would I return a third time? You bet. More
It was a pleasure working with Simon. He was very accomodating to me in letting me test drive three Jeep models and finding a vehicle with my desired features and color from another dealership. I als accomodating to me in letting me test drive three Jeep models and finding a vehicle with my desired features and color from another dealership. I also received a fair value for my trade-in which allowed me to meet my budget in the purchasing of a new car. Stu Frenkel More
Simon was an absolute pleasure to deal with. He was extremely knowledgable about the vehicle. He made the buying experience very pleasurable. The dealership had a fantastic selection. extremely knowledgable about the vehicle. He made the buying experience very pleasurable. The dealership had a fantastic selection. More
We bought a 2012 Dodge Durango a few weeks ago from Farrish. We had spent many weeks visiting various dealerships in the area looking at the Durangos and Explorers. By far, the personnel at Farrish go Farrish. We had spent many weeks visiting various dealerships in the area looking at the Durangos and Explorers. By far, the personnel at Farrish go above and beyond when it comes to customer service. They were all personable, not pushy, accomodating, and they won our business. The first dealership we visited in Woodbridge had a salesman, though very nice, was really "gimmacky" and the sales managers treated him as though he was a pion. They spoke rudely to him and it made us very uncomfortable. The Farrish team on the other hand was just that; a team. They worked together well to give us the best service. We were very impressed and as I stated before- they won our business. I will recommend their dealership. More
When I was considering a new Jeep, I remembered that my parents had shopped at Farrish in Fairfax and had a good experience there, so I visited the website to check out their inventory and pricing. I was parents had shopped at Farrish in Fairfax and had a good experience there, so I visited the website to check out their inventory and pricing. I was very impressed with what I saw. I, then, completed an inquiry and it was promptly met with a reply from the sales manager who informed me that he was turning my name over to Terry Fant who "is very knowledgable about Jeeps." Well, he wasn't kidding! Terry contacted me later that very same day and we talked about what I was looking for and what they had at Farrish. From that first contact I felt confident that the experience at Farrish would be much better that my recent experience with a local dealer. My husband and I met with Terry the following Monday at about 6:30pm. We were greeted warmly and treated with much respect. We even shared quite a a few laughs with Terry which only added to the personable vibe Terry was giving us. Terry was very flexable and I felt like he really had our best interest at heart when approaching our trade-in and dealing with the sales manager. I never felt pressure to buy and left the dealership very pleased and confident that I made a good purchase. I actually found myself thanking the sales manager for recommending me to Terry, thanking Terry for taking so much time (until after 9pm when they closed at 9pm), and the finance officer as well. Overall, my total experience with Farrish was very pleasant and I will highly recommend Farrish to anyone looking for a new or used vehicle! Bravo gentlemen, bravo!!! More
My car buying experience at Farrish was pleasant and hassle-free which made that exciting feeling of buying a new car that much more enjoyable. They did not have a vehicle with the package I was looking hassle-free which made that exciting feeling of buying a new car that much more enjoyable. They did not have a vehicle with the package I was looking for on the lot but were able to order once from the factory with everything I wanted. I was really impressed when they said they could get the vehicle in 6 weeks and were able to stick to their word and deliver it in that time frame. I didn't feel pressured at all when it came time to negotiate a price or sign the final paperwork. They were friendly, fair, and honest. More
We went into Farrish on a Saturday with no intention to buy a Jeep. The selection was great and Gerry was very knowledgeable and friendly. We left Farrish without a car, as expected. We went to some ot buy a Jeep. The selection was great and Gerry was very knowledgeable and friendly. We left Farrish without a car, as expected. We went to some other dealerships. As the day closed we came back to Farrish and bought a Jeep. We had planned to wait, but Farrish and Gerry specifically are so above the other dealers/consultants we knew we were ready to make a deal. Thank you Gerry! More
Mr Simon Chu was very nice & polite and courteous and he is an excellent sales person. This is the main reason we vought the car at this dealership otherwise we also saw the same Chrysler S car at other he is an excellent sales person. This is the main reason we vought the car at this dealership otherwise we also saw the same Chrysler S car at other Chrysler dealerships. More
The sales person, Simon Chu, spent a great deal of time listening to our concerns and helping us wih financing that fit our budget. We were offered a very fair price for our trade in. We were never rushe listening to our concerns and helping us wih financing that fit our budget. We were offered a very fair price for our trade in. We were never rushed even though the Farrish staff had to stay after hours to complete our purchase. Thank you Simon and Farrish. More