Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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Terry was fantastic! Did everything he could too help us get the deal we needed on our trade. So totally will be back if we ever get another car again (but not for at least 18 months!) :) this car will last get the deal we needed on our trade. So totally will be back if we ever get another car again (but not for at least 18 months!) :) this car will last way longer than the 3 week miata debacle of 2012! More
This was the second car I've bought from Farrish in the past several years and the experience has been excellent on both occasions. The staff is friendly, knowledgable, and professional. They know their pr past several years and the experience has been excellent on both occasions. The staff is friendly, knowledgable, and professional. They know their products inside out and are willing to take plenty of time to ensure that you find the perfect fit what you're looking for. I would highly recommend Simon (Shane was exceptionally helpful as well) and the Farrish team. More
Simon was my main contact and Richard helped me while Simon was at his son's graduation. Both Simon and Richard were very knowledgeable about the vehicle and helpful in getting trade-in numbers on my Le Simon was at his son's graduation. Both Simon and Richard were very knowledgeable about the vehicle and helpful in getting trade-in numbers on my Lexus. Simon's follow-up has been great and his overview of the vehicle on the day of transfer was the best I've had yet. My feelings on Farrish are very positive, all as a result of their sales team, especially the willingness of one rep to help out another. More
Terry made the entire process as easy as can be. From going for a test drive to working to get me a great deal on financing, he made my entire purchase as smooth and quick as possible. Terry was very kno going for a test drive to working to get me a great deal on financing, he made my entire purchase as smooth and quick as possible. Terry was very knowledgeable on the vehicle I purchased and offered answers to all the questions I had. More
Patient - Thorough - Friendly - Cooperative I've been Patient - Thorough - Friendly - Cooperative I've been looking for a new Jeep Patriot for a few weeks now.. So, I've been around the block with deal Patient - Thorough - Friendly - Cooperative I've been looking for a new Jeep Patriot for a few weeks now.. So, I've been around the block with dealerships lately. Although, I did not buy today from Farrish, I will say I'm completely impressed with their staff and facility. I'm working with a pretty inflexible budget, but Miguel and John took the time to sit with me and talk me through the options I had. I'm absolutely bummed that I didn't drive away in a new Jeep, but I'm obviously still completely happy with my experience if I'm taking the time to write this review! More
Awesome experience. It was a "toss-up" between a Jeep and a Ford Edge. The Jeep sold itself; however, Terry Fant helped. Great salesman! He made us feel comfortable with our decision. I will b a Jeep and a Ford Edge. The Jeep sold itself; however, Terry Fant helped. Great salesman! He made us feel comfortable with our decision. I will be back to test drive the Ram 2500. It will be a toss-up with the Ford F-250! Thanks for the great experience, Jim & Diane Karr More
Terry was great! He made the buying experience wonderful. This was honestly the simplest purchase of a new car I have ever experienced. At the end of the day we were smiling and so was Terry, everyone was ha This was honestly the simplest purchase of a new car I have ever experienced. At the end of the day we were smiling and so was Terry, everyone was happy. Not only was Terry great with the ordering process, he put up with my husband's constant nagging and questioning with a smile. We are so glad we chose Farrish over Lustine. The experience was a complete 180 from the hassle and pressure at Lustine. Farrish is our new choice for today and in the future and we plan to buy all our future Jeeps from Terry Fant! More
Terry was excellent. We developed a good rapport and I quickly grew to trust him. He also had a great personality that just made the whole experience unusually enjoyable for buying a new car. We ended u quickly grew to trust him. He also had a great personality that just made the whole experience unusually enjoyable for buying a new car. We ended up ordering my Jeep because Farrish did not have the exact one I wanted in stock. He never tried to "push" me into something close that was already in inventory. He represents Farrish well. More
The overall experience with the Farrish Team was very good. I customer ordered a 2012 Jeep Wrangler Rubicon and had it modified on site. Their work was very good and the price was competitive. I'd recomm good. I customer ordered a 2012 Jeep Wrangler Rubicon and had it modified on site. Their work was very good and the price was competitive. I'd recommend them to a friend without hesitation. More
Simon Chu is a valuable asset to the Farrish organization. Purchasing a car at today's prices is an anxiety filled process. The last vehicle we purchased involved repeated trips to the manag organization. Purchasing a car at today's prices is an anxiety filled process. The last vehicle we purchased involved repeated trips to the manager and extended negotiations before we were able to sign at a price near our offer. In fact, we were on the verge of walking out before our price was finally met. We expected a similar ordeal on this occasion as well. However, Simon's knowledgable, personable and helpful demeanor quickly dissipated our anxiety and made the buying experience enjoyable. His knowledge of the product is extensive and he very thoroughly explained even the most minor features of the vehicle. We understand that car dealers are in the business to make a profit and salesmen work on commission. With this in mind, we made what we thought was a reasonable offer for the vehicle we selected. Simon quickly returned with a counter offer that was within a few hundred dollars of what we expected to pay. Upon easily reaching this point, we complicated matters by requesting to look at vehicle of a different color. Simon didn't hesitate. He quickly found an almost identical vehicle in the inventory, thoroughly explained the difference in pricing and again provided a cost figure we felt was reasonable. The remainder of the process went just as smoothly. We did purchase an add on feature, side steps. Since it was a Sunday, service personnel were not available. Simon contacted us as promised on Monday morning to follow-up on the item owed us. He informed us that parts personnel had been dispatched to pick up the necessary items and he would contact us by noon to let us know when we could bring the vehicle in to have the work completed. We are awaiting that call and hopefully that process will go as smoothly as that of the previous day. Thus far, we must say it was an outstanding experience. Simon Chu is an outstanding representative for the Jeep brand! To the extent that the quality of the subordinate reflects the values of the organization and management, we would say well done Farrish! More