
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,116 reviews
I have been purchasing new vehicles since 1972 from various dealerships in the Washington Metropolitan area. My experience with this purchase was great because I was treated very well from the first m various dealerships in the Washington Metropolitan area. My experience with this purchase was great because I was treated very well from the first moment I walked through the front door and was greeted by the receptionist. She called a salesman and Simon Chu took me out on the lot to see the vehicle I had found on the website during my search. He not only had me test drive the vehicle I found on the web with the 8 cylinder engine but he had me test drive the same kind of vehicle with the 6 cylinder engine so that I could make an informed decision. Simon also gave me price quote in writing that was outstanding. Although I did not purchase the vehicle that day because I had to bring in my vehicle that I wanted to consider for a trade, I knew I was buying the 8 cylinder Chrysler 300 C whether I traded my vehicle or not. Simon explained everything about the vehicle in an enthusiastic manner when my wife and I returned to purchase the vehicle. I am very happy with my new car and with the courteous and polite service I received, as well as the great price quote without any haggling or going back and forth. More
After a failed attempt at getting a good deal at Lustine Dodge, I ended up contacting Terry Fant from Farrish. He was very helpful through email and over the phone and was able to get me the deal that I wa Dodge, I ended up contacting Terry Fant from Farrish. He was very helpful through email and over the phone and was able to get me the deal that I was looking for. He had the truck cleaned and ready to go when I got to the dealership. While waiting for finance to get everything together, he explained a lot of details that I didn't already know about my new truck. The buying experience at Farrish with Terry Fant went very easy and smooth compared to other dealers that I visited. I definitely recommend giving Terry and Farrish Dodge a shot with your next purchase. More
John Grundy is an incredibly personable and charismatic employee. He is knowledgable not only about the inventory that Farrish has to offer, but also how to cater an individual's needs concerning their pur employee. He is knowledgable not only about the inventory that Farrish has to offer, but also how to cater an individual's needs concerning their purchase. My family and I were very pleased with John's authentic salesmanship instead of the "run of the mill" recited speech, if you will. He did a wonderful job of thoroughly answering questions, he was very approachable and friendly, and incredibly helpful with sending links to products we were interested in, as well as conducting follow-up phone calls. He is able to "read" his customer's very well and I think that is an invaluable trait in a salesmen, and often one that can only be learned through experience in an industry. Thank you John, for all of your hard work for helping me find my perfect car! More
great customer relations. this is our second vehicle we've purchased from farrish in the last 18 months. both buying experiences were as enjoyable as the process of purchasing a car can be. all our qu we've purchased from farrish in the last 18 months. both buying experiences were as enjoyable as the process of purchasing a car can be. all our questions were answered and we felt there was an effort to be honest and upfront about the vehicle(s) we were looking to buy. this last experience with our salesman, simon chu was as good as our first experience was with frank russell. More
Richard May is the kind of sales representative that you hope to get--professional, knowledgeable, courteous and attentive. I understand why he has so many repeat customers like me. He is a tribute to the p hope to get--professional, knowledgeable, courteous and attentive. I understand why he has so many repeat customers like me. He is a tribute to the profession and to the Farrish dealership. More
Simon assisted and delivered after Richard May had the day off. Simon walked us through everything and took care of all concerns. After payment, Simon provided the most thorough explanation and demonstr day off. Simon walked us through everything and took care of all concerns. After payment, Simon provided the most thorough explanation and demonstration of the Jeep a nd it's systems. Additionally, Simon took me to the off site parts department and met my needs there, too. All of the men, including Craig in the business office were no-pressure gentlemen. I appreciate the dealership and it's personnel and, if the need arises again, I will return. More
Great buying experience. Simon Chu is knowledgeable, friendly, honest, and fair. Got a good "end of month" price. I think I could have saved a bit more, but working with Simon was worth "a couple hund friendly, honest, and fair. Got a good "end of month" price. I think I could have saved a bit more, but working with Simon was worth "a couple hundred dollars" more that I think I paid to get the deal done. More
Simon was *absolutely fantastic*. Having bought several new vehicles over the past few years, I have never had such a positive experience with a sales agent. Not pushy at all; allowed me to drive all versi new vehicles over the past few years, I have never had such a positive experience with a sales agent. Not pushy at all; allowed me to drive all versions of the vehicle (I was deciding between Rubicon 2/4 door versions). I would 100% buy from him again. More
Terry was a great salesman to work with. I came in looking for a very specific vehicle that other dealers had told me would be difficult to find. Terry took on that challenge and not only found the ex looking for a very specific vehicle that other dealers had told me would be difficult to find. Terry took on that challenge and not only found the exact vehicle for me but had it to me within days of my initial visit. I was also impressed with my trade-in offer and that really helped to seal the deal. Overall, I got exactly what I was looking for and could not be happier that I went to Farrish Chrysler Jeep Dodge. The whole team of folks working there are friendly and helpful. Great place to get a vehicle! More
Simon Chu went out of his way to help me select the Jeep I want. He was so patient and understanding of my needs. He is a real professional in his field. He even drove me over 20 miles, leaving his work, I want. He was so patient and understanding of my needs. He is a real professional in his field. He even drove me over 20 miles, leaving his work, to help me get a ride back to the dealership after I sold my old car. I would really recommend him to all my friends and customers. More