
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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Simon was very helpful. He had outstanding knowledge of the vehicle and I know that as I read the manual/view the CD and learn how to operate all dashboard items (electronics) I know that I can come back t the vehicle and I know that as I read the manual/view the CD and learn how to operate all dashboard items (electronics) I know that I can come back to him as I manage this learning curve. He was very calming and encouraging during the test drive too. I also really appreciated the 45 minute session he spent with me when I picked up my new Jeep in going over all features from front to rear plus dashboard of electronics. I now really enjoy driving the Jeep Liberty. I had always driven a sedan before so this is very new for me. Simon Chu is a fine salesman and a product expert on the Jeep. You too should applaud his effort in dealing with customers and representing your car dealership. Thanks so much. More
This is the fourth Jeep that I have bought from this dealership. The sales and service staff are very customer focused. Mr. May went out of his way to locate a car with the exact features I wanted, an dealership. The sales and service staff are very customer focused. Mr. May went out of his way to locate a car with the exact features I wanted, answered my many questions, and accomodated my schedule for delivery. Financial arrangements were very smooth, professional, and efficient. Very pleasant buying experience. In addition to a great sales department, Farrish has an outstanding service department. They have serviced my vehicles for the past 20 years and always do excellent work; it is fixed the first time. I highly reccomend this dealership. More
Mr. Chu made my vehicle purchase experience the best ever. I will definitely recommend Mr. Chu and his dealership to anyone who wants to purchase a vehicle. Mr. Chu was extremely professional and easy t ever. I will definitely recommend Mr. Chu and his dealership to anyone who wants to purchase a vehicle. Mr. Chu was extremely professional and easy to work with. I feel lucky to have had Mr. Chu as my sales representative for this purchase. More
I have purchased 2 new vehicles and one used vehicle from Farrish and have had very good experiences with each purchase. The salespeople are friendly and helpful without being pushy. The new showroom is firs Farrish and have had very good experiences with each purchase. The salespeople are friendly and helpful without being pushy. The new showroom is first class. More
I came to this dealership's service department a bit negatively. I left feeling really good about the services. Mr. Fant discussed my concerns face to face and helped educate me on how my car works, w negatively. I left feeling really good about the services. Mr. Fant discussed my concerns face to face and helped educate me on how my car works, what the warning lights mean, and what affects my poor mileage. If it were only a bit closer to where I live, things would be perfect. More
Terry was very knowledgeable about the Dodge/Jeep/Chrysler line of products and was able to communicate that knowledge effectively and efficiently. He listened to what we were trying to a Dodge/Jeep/Chrysler line of products and was able to communicate that knowledge effectively and efficiently. He listened to what we were trying to achieve with the vehicle and guided us to the best solution for our family. The end result is we love the vehicle we purchased and it matches our needs perfectly. More
Terry was very patient and helpful in answering questions. My purchase decision was over several months, and he was always happy to help each time I visited, with no pressure. At actual purchase questions. My purchase decision was over several months, and he was always happy to help each time I visited, with no pressure. At actual purchase time I didn't feel strongly pressured or that I was being "played:. Price was at or near what I wanted. More
After driving the same old jeep for 16 years, it was finally time to look for a replacement. We shopped around a lot but finally bought from Farrish in part because the price was extremely competitive finally time to look for a replacement. We shopped around a lot but finally bought from Farrish in part because the price was extremely competitive but also because the staff really took care of us. In particular, our salesman (Terry) was fantastic (pun intended!). He helped us to find the right set up that took into account our needs. Then he managed to get us in our Jeep the same day (I expected an order that would have taken weeks!). More
My experience working with Terry and Farrish to purchase a truck was flawless. Terry is personable, knowledgable, helpful, and in general easy and low pressure to work with. The Farrish dealership is clean a truck was flawless. Terry is personable, knowledgable, helpful, and in general easy and low pressure to work with. The Farrish dealership is clean and comfortable. A positive purchase experience in every way. More